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Credit Collections Jobs in Atlanta, GA (NOW HIRING)

Inspire Brands

Credit & Collections Analyst

Atlanta, GA · On-site

The Credit & Collections Analyst will play a critical role in managing the administrative and financial steps needed to finalize the transaction between selling and buying franchisees in accordance ...

Inspire Brands

Credit & Collections Analyst

Atlanta, GA · On-site

The Credit & Collections Analyst will play a critical role in managing the administrative and financial steps needed to finalize the transaction between selling and buying franchisees in accordance ...

Surya Inc

Accounts Receivable Collections

White, GA · On-site

$18 - $22.75/hr

Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends ... Prepare weekly report of collections calls and present to manager Requirements for the Accounts ...

Mizuno

Credit Representative 1

Peachtree Corners, GA · On-site

... and collections software. o Provide world-class customer service to internal and external customers. o Provide coverage for other Credit Representatives' territories as needed. o Communicate ...

Toyota

Credit Analyst

Alpharetta, GA · On-site

Relevant work experience such as retail credit, collections, dealership financial statements or wholesale What We'll Bring During your interview process, our team can fill you in on all the details ...

6 Degrees Group

Senior Treasury Manager

Lawrenceville, GA · On-site

$140K - $150K/yr

Own banking relationships and short- and long-term cash flow forecasting, partnering with the CFO and Director of Accounting on strategic priorities Lead Credit and Collections functions, including ...

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Credit Collections information

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$14

$23

$33

How much do credit collections jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for credit collections in Atlanta, GA is $23.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $26.83 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Atlanta, GA?

The most popular types of Credit Collections jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Credit Collections jobs?

Cities near Atlanta, GA with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Atlanta, GA as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,101 per year, or $23.6 per hour.

Supervisor, Credit & Collections

Atlanta, GA

Inspire Brands
Food Services and Drinking Places • 10K+ employees

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

28th of 107 rated fast food restaurants

Free food

People enjoy working here

Recommended by students

Learn more about Inspire Brandsexternal

Full-time

Posted 2 days ago

New

Job description

Provide day-to-day supervision of the Credit & Collections team and support the execution of collection strategies to minimize accounts receivable exposure. Oversee daily collection activities, store transfers, payment services processes, account reconciliations, and customer issue resolution. Partner with internal stakeholders and the Hyderabad support team to ensure accurate and timely processing of AR transactions. Monitor team performance, ensure adherence to established policies and procedures, and identify opportunities for process improvements.

This position sits within our Atlanta based Global Support Center with an expectation to be onsite 4 days per week.

RESPONSIBILITIES

  • Supervise daily collection activities and ensure timely follow-up on delinquent franchise accounts.
  • Provide guidance, coaching, and performance feedback to Accounts Receivable team members.
  • Monitor collector workloads, portfolio assignments, and productivity metrics.
  • Assist with oversight of store transfer processing, payment services transactions, and loyalty program support activities.
  • Partner with Hyderabad-based team members to coordinate billing, cash application, unapplied cash, and related AR activities.
  • Escalate significant collection concerns, franchisee payment issues, and process risks to AR leadership.
  • Respond to franchisee and stakeholder inquiries and assist in resolving account discrepancies.
  • Support development and execution of franchisee workout plans in partnership with Operations, Legal, and Finance.
  • Review account reconciliations, aging reports, and exception reporting to ensure accuracy and timely resolution.
  • Support month-end close activities, including subledger reviews and balance sheet reconciliation preparation.
  • Monitor compliance with established controls, policies, and procedures.
  • Participate in process improvement, automation, and system enhancement initiatives.
  • Prepare operational reports and KPI metrics for management review.
  • Other duties as assigned by the AR Senior Manager or Director/Senior Director.

EDUCATION & EXPERIENCE QUALIFICATIONS

  • Bachelor's degree in Accounting, Finance, Business, or related field.
  • 5+ years of Accounts Receivable, collections, or related financial operations experience.
  • 1-3 years of direct people leadership, lead, or supervisory experience.
  • Experience with account reconciliations, cash applications, and customer account management.
  • Proficiency in Microsoft Excel and ERP systems (Oracle preferred).

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

  • Strong people leadership, coaching, and performance management skills.
  • Excellent customer service and relationship management abilities.
  • Strong analytical and problem-solving skills.
  • Ability to manage competing priorities in a high-volume environment.
  • Knowledge of collections practices, AR processes, and financial controls.
  • Ability to interpret aging reports, identify collection risks, and recommend appropriate actions.
  • Effective communication skills with internal and external stakeholders.
  • Experience supporting process improvements and operational efficiencies.
  • Working knowledge of SOX controls, audit requirements, and compliance standards.
  • Ability to build collaborative partnerships across Operations, Legal, Finance, Treasury, and Franchise teams.

DIRECT REPORTS

  • This position has 2-4 direct reports.


Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide. We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.
Inspire Brands logo

About Inspire Brands

Sourced by ZipRecruiter

Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2018

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Benefits

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