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Credit Collections Representative Jobs (NOW HIRING)

Condumex

Credit & Collections Manager

Grand Prairie, TX · On-site

$90K/yr

Role Description The Credit & Collections Manager is a full-time, on-site role based in Grand ... The following duties are representative of those an employee in this position performs. Other ...

Addison Group

Credit Collections Specialist

Wheeling, IL · On-site

$22.50 - $30/hr

Credit & Collections Specialist Position Overview We are seeking a Credit & Collections Specialist ... Partner with inside and outside sales representatives to resolve customer credit and collection ...

Waste Connections

Collections Representative

Norfolk, VA · On-site

$23 - $25/hr

Bay Disposal has an immediate opening for a Collections Representative based in Norfolk, VA. In ... Work closely with Credit Supervisor in utilizing our 3rd party collection agency * Maintain ...

Crane Worldwide Logistics LLC

* Lead credit and collections activities to improve cash flow and reduce past due balances. * Manage ... The physical demands described here are representative of those that must be met by an employee to ...

Waste Connections

Collections Representative

Norfolk, VA · On-site

$23 - $25/hr

Bay Disposal has an immediate opening for a Collections Representative based in Norfolk, VA. In ... Work closely with Credit Supervisor in utilizing our 3rd party collection agency * Maintain ...

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Credit Collections Representative information

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How much do credit collections representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for credit collections representative in the United States is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $25.48 per hour, depending on experience, location, and employer.

What is a credit collections representative?

Credit Collections Representatives are professionals responsible for contacting customers who have overdue accounts to arrange payment and resolve outstanding debts. They communicate with clients via phone, email, or mail, negotiate repayment plans, and maintain accurate records of all collection activities. Their goal is to recover funds for their organization while maintaining positive relationships with customers and adhering to relevant laws and regulations.

What skills and qualifications are needed to thrive as a credit collections representative?

To thrive as a Credit Collections Representative, you need a solid understanding of accounts receivable processes, strong negotiation skills, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and basic accounting tools is essential for efficiency. Excellent communication, persistence, and problem-solving abilities are standout soft skills in this role. These skills ensure effective debt recovery, maintain customer relationships, and help achieve financial targets for the organization.

What are common challenges faced by credit collections representatives, and how can they be managed effectively?

Credit Collections Representatives often encounter challenges such as handling difficult conversations with customers, negotiating payment plans, and managing a high volume of accounts. Effective management of these challenges involves strong communication skills, empathy, and persistence. Utilizing customer relationship management (CRM) tools and collaborating closely with the finance and sales teams can help streamline processes and improve outcomes. Ongoing training and support from supervisors also play a key role in building confidence and maintaining professionalism in challenging situations.

What is the difference between Credit Collections Representative vs Accounts Receivable Clerk?

AspectCredit Collections RepresentativeAccounts Receivable Clerk
CredentialsHigh school diploma; some roles prefer collections or finance certificationsHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting, often interacting with customers and debtorsOffice setting, handling invoicing and payment processing
Industry UsageFinancial services, lending, credit companiesAny industry with invoicing, including retail and manufacturing
Search/Comparison IntentUnderstanding roles related to debt collection and credit managementManaging accounts receivable and payment processing

The main difference is that a Credit Collections Representative focuses on recovering overdue payments by contacting debtors, while an Accounts Receivable Clerk manages invoicing, payment processing, and maintaining customer accounts. Both roles are essential in financial operations but serve different functions within the credit and collections process.

What states have the most Credit Collections Representative jobs?

States with the most job openings for Credit Collections Representative jobs include:

What are popular job titles related to Credit Collections Representative jobs?

For Credit Collections Representative jobs, the most frequently searched job titles are:

Credit Collections Representative jobs near you
Infographic showing various Credit Collections Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $49,018 per year, or $23.6 per hour.

Credit and Collections Representative

Riverton, NJ • On-site

EMSL Analytical
Environmental Consulting Services • 501 - 1,000 employees
Learn more about EMSL Analyticalexternal

$23 - $24/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 24 days ago

EMSL Analytical rating

7.3

Company rating: 7.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

73rd of 121 rated laboratories

Job description

Compensation

$23.00 - $24.00 / Hourly

Hours Per Week

40

Number Of Positions

1

Shift

First Shift (Day)

Job Description

EMSL is seeking a Credit and Collections Representative in Cinnaminson, NJ. This is a hands on role performing business to business collections. 

Essential Duties and Responsibilities:

Performing business to business collections by contacting delinquent customer accounts

Maintaining customer files

Researching billing and payment discrepancies

Process credit card and ACH payments 

Assist with setting up payment schedules as needed per manager's approval

Provide customers with reports, invoices and statements when requested

Other responsibilities as deemed necessary by the manager

Requirements:

High School diploma or GED equivalent

Authorization to work in the United States indefinitely without restriction or sponsorship 

Minimum of three years’ experience in business to business collections is required

Proficient in MS Office 

Excellent written and verbal communication skills with the ability to interact professionally with clientele

Able to work in a high volume environment 

Problem solving skills

Ability to work independently and as part of a team with self-motivation, adaptability and a positive attitude

Effective time management, organizational skills, and the ability to multi-task and prioritize with minimal assistance

Available Shift: 

Position is full-time Monday to Friday 9:30 a.m. to 6:00 p.m.  

Candidates currently living within a commutable distance of Cinnaminson, NJ are encouraged to apply.  

EMSL offers full time benefits: medical, dental, 401(k), voluntary benefits, paid time off, holiday pay and a flexible spending account. The pay range for this position is from $23.00 to $24.00 per hour. 

To find out more about EMSL Analytical, Inc. please visit our website at: www.emsl.com 

EOE including Veterans and Disabled

Place of Work

On-site

Requisition ID

36515

Job Type

Full Time

What EMSL Analytical employees say

Pay

Benefits

Hours and flexibility

Workplace

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