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Credit Collections Manager Jobs in Woonsocket, RI

Santander

Senior Workout Officer - Remote

Boston, MA · Remote

Communicates recommendations and credit risk management processes to management that strengthens ... or Collections experience. - Required. * 9+ Years Financial Services Industry. - Required.

Arise Financial

Loss Mitigation Analyst I

Canton, MA · On-site

$26.50 - $28.50/hr

... in collections, loan servicing, financial assistance, banking, credit union operations, or a related financial services environment preferred. * Working knowledge of delinquency management ...

Expertech, Inc.

Senior Solutions Architect

Boston, MA · On-site

$125K - $135K/yr

About the company • Global software company offering SaaS solutions across the credit and debt lifecycle. • Products support lending, collections, insolvency, and debt management for financial ...

SCU Credit Union

Lending Systems Analyst

Brockton, MA · On-site

$85K - $105K/yr

... and collections. The Analyst works collaboratively with Lending, Compliance, and Business ... Collaborates with Lending management on ways to continuously improve the lending life cycle and ...

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All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Woonsocket, RI

Credit Collections Manager information

See Woonsocket, RI salary details

$52.2K

$83.5K

$121.7K

How much do credit collections manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for credit collections manager in Woonsocket, RI is $83,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $95,800.00 per year, depending on experience, location, and employer.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.
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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Woonsocket, RI as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $83,470 per year, or $40.1 per hour.

Medical Billing and Collections Specialists

ENT Specialist Inc

Brockton, MA • On-site

$18.25 - $23.50/hr

Full-time

Re-posted yesterday

Job description

The Billing Specialist works as a Financial Counselor and provides guidance to patients in all aspects of their financial responsibilities that result from acceptance of the services. Counselor assesses patients’ financial ability, determines ability to pay, advises patents to contact insurance company with questions regarding benefits, explains financial liability, puts credit card on file for payment, negotiates payment arrangement, and resolves any confusion the patient may have about their financial obligations to the practice. eClinical works experience is a plus.

Billing Specialist Tasks
  • Process lox box. creating /submitting claims, posting payments, appealing denied claims.
  • Research denied claims and made corrections for refiling.
  • Creates estimates for patient payment plans.
  • Creates and sends statements.
  • Reviews statement report of address errors.
  • Review reports for the following:
  • SelfPay balances.
  • Precollection accounts.
  • Collection accounts.
  • Confirms and collects deductibles for Surgery, Office procedures and Balloons.
  • Accepts payments over the telephone.
  • Releases accounts “in collection status” once balance is paid.
  • Attends webinars for insurance updates.
  • Identifies trends and billing issues involves the supervisor for resolution.
  • Understands healthcare concepts as they pertain to registration and insurance.
  • Answering calls from patients, insurance companies and other staff.
  • Other duties as assigned
    • Qualifications/Skills:

    High School Diploma or equivalent required. Advanced education in medical billing preferred.

    Previous experience working in accounts receivable/billing and collecting in a healthcare setting and experience with insurance billing.

    Ability to analyze cost/reimbursement of accounts.

    Medical Terminology knowledge including CPT and ICD-10 and coding preferred.

    Demonstrates tact to effectively deal with patients, physicians, and other employees in the practice.

    Possesses knowledge and experience with modern office procedures, office equipment and medical terminology.

    Proficient with computers, electronic health records and excellent data entry skills

    Position Requirements:
  • Minimum 3 years in physicians’ office performing patient billing and collections required.
  • Previous computer skills in Physician Practice Management System and/or windows application.
  • Ability to analyze and review insurance and patient claims.
  • Ability to multitask using EMR system and insurance websites.
  • Medical Terminology including CPT4 procedure coding. ICD10 diagnostic coding and HCPCS coding preferred.
  • Thorough understanding of billing requirements for governmental and private payers.
  • Possesses the tact to deal effectively with patients, physicians, and other employees in the practice.
  • Possesses accurate data entry skills.
  • Possesses strong oral and written communication skills.

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