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Credit Collections Manager Jobs in Exeter, RI (NOW HIRING)

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ... Manage inbound and outbound calls to review and resolve delinquent accounts. * Utilize effective ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business ... This will be as directed by management and senior management. Qualifications, Education ...

Coreplus Federal Credit Union

Collector

Groton, CT · On-site

$17 - $22.50/hr

Assumes additional responsibilities as requested by management. To perform this job successfully ... institution operations or collections experience. * Knowledge of Credit Union regulatory ...

Coreplus Federal Credit Union

Collector

Groton, CT · On-site

$17 - $22.50/hr

Assumes additional responsibilities as requested by management. To perform this job successfully ... institution operations or collections experience. * Knowledge of Credit Union regulatory ...

Relais & Châteaux

Restaurant Manager

Westerly, RI · On-site

... Collections includes 3 luxury properties. The Ocean House features 49 luxury guest rooms, 18 ... Ensures proper cash/credit card handling procedures and operating standards are followed. * Assist ...

Relais & Châteaux

Restaurant Manager

Westerly, RI · On-site

... Collections includes 3 luxury properties. The Ocean House features 49 luxury guest rooms, 18 ... Ensures proper cash/credit card handling procedures and operating standards are followed. * Assist ...

Ocean House Collection

Restaurant Manager

Westerly, RI · On-site

... Collections includes 3 luxury properties. The Ocean House features 49 luxury guest rooms, 18 ... Ensures proper cash/credit card handling procedures and operating standards are followed. Assist ...

Ocean House Collection

Restaurant Manager

Westerly, RI · On-site

... Collections includes 3 luxury properties. The Ocean House features 49 luxury guest rooms, 18 ... Ensures proper cash/credit card handling procedures and operating standards are followed. Assist ...

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Credit Collections Manager information

See Exeter, RI salary details

$53.4K

$85.4K

$124.5K

How much do credit collections manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for credit collections manager in Exeter, RI is $85,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $98,000.00 per year, depending on experience, location, and employer.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.
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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Exeter, RI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $85,410 per year, or $41.1 per hour.

Credit and Collections Specialist

Taco Family of Companies

Cranston, RI • Hybrid

$21.25 - $28.25/hr

Full-time

Re-posted 24 days ago

Job description

Employment Type: Regular Full Time Hourly 

Shift: 1st Shift

Work Status: Hybrid

Position Summary

The Credit and Collections Specialist is responsible for monitoring accounts receivable aging reports, identifying overdue accounts, and proactively contacting customers to secure payments.  This role supports the credit application and credit limit review process and provides coverage for the cash application process. 

Measures of success:

  • Accurate and timely communications with customers on overdue accounts
  • Maintain targeted levels of aged accounts receivable
  • Successful relationships and coordination with departments outside of Finance
  • Maintain accurate and organized files and records

Responsibilities 

Responsibilities include but are not limited to:

  • Monitoring accounts receivable aging reports, identifying overdue accounts, and proactively contacting customers to secure payments
  • Maintains accurate records of all customer communications and payment arrangements
  • Investigate and research payment discrepancies to resolve overdue invoices
  • Supports the new customer set-up process and assesses credit limits as assigned
  • Performs as a back-up for the Accounts Receivable Specialist
  • Handles incoming calls and emails
  • Provides administrative support

Qualifications

Required:

  • High School Diploma or equivalent
  • 5+ years of accounts receivable and collections experience
  • Proficient in financial software or accounting systems
  • Attention to detail, commitment to accuracy and demonstrated organizational skills in a high-volume environment
  • Excellent teamwork and communication skills with the ability to collaborate internally and externally to resolve discrepancies

Preferred:

  • Associate Degree in Accounting
  • Experience in manufacturing industry
  • Intermediate or advanced-level Excel knowledge, including pivot tables and formulas
  • Knowledge of Enterprise Resource Planning (ERP) systems

Work Environment:

This position works primarily in an office environment using computers and technology.  Verbal and auditory capability are required. Occasional exposure in production plant where large equipment and noise are prevalent.  Safety gear is required in these areas.

This position may work from home up to 2X/week if performance is in good standing.  The hybrid schedule may begin once the Supervisor, Accounts Payable has approved the appropriate level of job knowledge and performance.

Management:

This position has no direct reports.

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