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Credit Collections Manager Jobs in Exeter, RI (NOW HIRING)

Dupuis Energy

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Credit and Collections Specialist

Pawtucket, RI · On-site

$24 - $32/hr

Position Summary The Credit and Collections Specialist is responsible for managing customer accounts to ensure timely payment of outstanding invoices while maintaining positive customer relationships.

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ... Manage inbound and outbound calls to review and resolve delinquent accounts. * Utilize effective ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business ... This will be as directed by management and senior management. Qualifications, Education ...

SystemDomain Inc.

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Financial Manager

Warwick, RI · On-site

$55 - $58/hr

... collections, cashiering, and receivables functions for the Community College of Rhode Island ... and credit card processing, and drop-for-nonpayment activities. * Ensure compliance with all ...

Coreplus Federal Credit Union

Collector

Groton, CT · On-site

$17 - $22.50/hr

Assumes additional responsibilities as requested by management. To perform this job successfully ... institution operations or collections experience. * Knowledge of Credit Union regulatory ...

Coreplus Federal Credit Union

Collector

Groton, CT · On-site

$17 - $22.50/hr

Assumes additional responsibilities as requested by management. To perform this job successfully ... institution operations or collections experience. * Knowledge of Credit Union regulatory ...

TERRACON

Billing Coordinator

Providence, RI · On-site

$27.78 - $38.78/hr

Generate, audit, and distribute moderate to complex draft invoices and/or credit memos to Project ... Collaborate with Project Managers, Operational Finance, Corporate Collections, and direct ...

TERRACON

Billing Coordinator

Providence, RI

Generate, audit, and distribute moderate to complex draft invoices and/or credit memos to Project ... Collaborate with Project Managers, Operational Finance, Corporate Collections, and direct ...

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All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Exeter, RI

Credit Collections Manager information

See Exeter, RI salary details

$53.4K

$85.4K

$124.5K

How much do credit collections manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for credit collections manager in Exeter, RI is $85,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $98,000.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Exeter, RI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, and 15% Hybrid job distribution, with an average salary of $85,410 per year, or $41.1 per hour.

Credit and Collections Specialist

Dupuis Energy

Pawtucket, RI • On-site

$24 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

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Job description

Position Summary

The Credit and Collections Specialist is responsible for managing customer accounts to ensure timely payment of outstanding invoices while maintaining positive customer relationships. This role evaluates customer creditworthiness, monitors accounts receivable, resolves billing issues, and works collaboratively with internal departments to minimize financial risk and improve cash flow.

Responsibilities

Responsibilities include but are not limited to:

  • Monitor customer accounts to ensure timely payment of invoices.
  • Contact customers regarding overdue balances by phone, email, and written correspondence.
  • Negotiate payment arrangements while maintaining positive customer relationships.
  • Establish and recommend appropriate credit limits based on financial analysis and payment history.
  • Investigate and resolve invoice discrepancies, billing issues, and payment disputes.
  • Maintain accurate electronic records of collection activities, payment commitments, and customer communications.
  • Prepare aging reports and provide updates on delinquent accounts to management.
  • Collaborate with Sales, Customer Service, and Accounting to resolve account issues.
  • Recommend accounts for collection agencies or legal action when appropriate.
  • Process credit holds and releases according to company policies.
  • Ensure compliance with company procedures and applicable collection regulations.

Qualifications

  • Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
  • Minimum of 2 years of experience in credit, collections, accounts receivable, or a related financial role.
  • Strong understanding of credit analysis and accounts receivable processes.
  • Proficiency with Microsoft Office, especially Excel.
  • Excellent verbal and written communication skills.
  • Strong negotiation and conflict-resolution abilities.
  • High level of accuracy, organization, and attention to detail.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Preferred Skills

  • Familiarity with the Fair Debt Collection Practices Act (FDCPA) and other applicable regulations.
  • Strong analytical and problem-solving skills.
  • Customer-focused mindset with the ability to maintain professional relationships while collecting outstanding balances.

Physical Requirements

  • Ability to sit and work at a computer for extended periods.
  • Occasional lifting of office materials up to 20 pounds.

Work Environment

This position is office-based. Standard business hours apply, with occasional overtime during month-end or year-end close.

Performance Measures

  • Collection rate and aging performance
  • Reduction in past-due receivables
  • Accuracy of account records
  • Customer satisfaction and issue resolution
  • Compliance with company credit policies