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Credit Collections Manager Jobs in Easley, SC (NOW HIRING)

Afl Telecommunications Llc

Collections Specialist

Duncan, SC · Hybrid

$17 - $23/hr

Make decisions regarding credit holds as needed to manage collections and ensure proper communication of those actions to Customer Service and Sales. * Maintain detailed notes on customer accounts ...

Td

Collections Strategy Manager

Greenville, SC

$120K - $145K/yr

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy ... The ideal candidate brings deep experience in credit card collections, strong analytical ...

Topbuild

OFFICE SUPPORT SPECIALIST

Piedmont, SC · On-site

$13 - $30/hr

Monitor credit and collections activities. * Manage daily conversion of quotes to work orders. * Review and approve vendor invoices. * Provide HR administrative assistance to management teams.

New

Socket.dev

Director, Collections Operations

Greenville, SC · On-site

$120 - $190/hr

Through advanced analytics and technology, we can more accurately predict credit risk and provide ... Exercise management authority concerning staffing, performance evaluations, promotions, salary ...

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Credit Collections Manager information

See Easley, SC salary details

$51.1K

$81.7K

$119.2K

How much do credit collections manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for credit collections manager in Easley, SC is $81,739.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $93,800.00 per year, depending on experience, location, and employer.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.
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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Easley, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $81,739 per year, or $39.3 per hour.

Collections Agent (Remote)

Greenville, SC • On-site, Remote

Purpose Financial

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Respectful managers

Uninterrupted breaks

Learn more about Purpose Financialexternal

Full-time

Medical, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Brand: Purpose Financial
Address: 3296 South High Street, Columbus, Ohio, United States - 43207
Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.
At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.
We offer:
  • Competitive Wages
  • Health/Life Benefits
  • Health Savings Account plus Employer Seed
  • 401(k) Savings Plan with Company Match
  • Paid Parental Leave
  • Company Paid Holidays
  • Paid Time Off including Volunteer Time
  • Tuition Reimbursement
  • Business Casual Environment
  • Rewards & Recognition Program
  • Employee Assistance Program
  • Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

To learn more about Purpose Financial visit Purpose Financial Website.
Position Summary
This position reports to Collections Manager and, is responsible for contacting and successfully negotiating with customers to collect payment on overdue, defaulted or write-off loans, or other payments. This position will acts as the liaison between creditors and customers through managing overdue accounts.
Other duties as assigned.
Job Responsibility
Support:
  • Influence and advise customers on the payment options for debt recovery.

Influence:
  • Execute strategies for collection processes and procedures, including, but not limited to negotiating payment plans based upon company approved guidelines.
  • Apply the elements of building positive rapport with different types of customers over the phone in order to retain customer loyalty while initiating processes for collection of payments.

Drive:
  • Initiate and handle both inbound and outbound calling to collect a debt.
  • Understand the impact of attitude for handling Advance America Collection contacts professionally, to include showing empathy, assertiveness, tact and resilience.

Job Responsibilities Cont.
Manage or Direct:
  • Achieve set revenue targets and call quality objectives.

Maintain:
  • Use questioning and listening skills that support effective telephone, email, chat and text communication.

Accountability:
Understand, adhere to and enforce all corporate policies including, but not limited to, Advance America's Creed, Code of Ethics and Information Security Policies.
Education Required
High School Diploma or GED.
Experience Required
Minimum of one year call center or customer service related experience. Three years of collections experience at a high-volume call center, and/or bi-lingual in Spanish, preferred. Must be able to demonstrate critical thinking, negotiating, and problem-solving skills. Background in a fast paced work environment a plus.
Knowledge Required
Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products. Ability to develop and maintain business relationships.
Physical Requirements
Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.
*** Ability and flexibility to work hours as assigned between 8:00am and 10:00pm Monday - Friday, 8:00am and 3:00pm on Saturdays, and potential Sunday hours as determined by business necessity.
Competencies
Accepting Direction
Adapting to Change
Demonstrating Initiative
Dependability
Drive for Results
Travel
No Travel.
Attire
Business Casual
Other
Must be eligible to work in the USA and able to pass a background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 46547

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