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Credit Collections Manager Jobs in Draper, UT (NOW HIRING)

Brex

Servicing Collections Associate

Salt Lake City, UT · On-site

$45K - $57K/yr

We own credit, fraud, money movement, and payments, protecting our customers and our company. From ... You will be responsible for managing B2B stakeholders with an emphasis on negotiations and ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer ... This role helps manage delinquency within acceptable target levels while ensuring compliance with ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer ... This role helps manage delinquency within acceptable target levels while ensuring compliance with ...

MM International

Collections Analyst

Draper, UT · Remote

$21/hr

The team is responsible for managing the end-to-end collections process, reviewing accounts ... Knowledge of ACH, payment processing, digital wallets, credit cards, or other payment methods is a ...

TriOptus LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Location: Draper, UT Hybrid Duration: Contract to Hire * As part of Client ... virtual and credit cards * A degree in Accounting, Finance, or Operations Management is a plus.

Brex

Servicing Collections Associate

Salt Lake City, UT · On-site

$45K - $57K/yr

By combining global corporate cards and banking with intuitive spend management, bill pay, and ... We own credit, fraud, money movement, and payments, protecting our customers and our company. From ...

Staffingine LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Job Location: Draper, UT Job Type: Contract * 1-2+ years of direct collections ... and credit cards * A degree in Accounting, Finance, or Operations Management is a plus. Hiring ...

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Credit Collections Manager information

See Draper, UT salary details

$50.9K

$81.4K

$118.7K

How much do credit collections manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for credit collections manager in Draper, UT is $81,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $93,500.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Draper, UT as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $81,433 per year, or $39.2 per hour.

Divisional Credit Manager

CHRISTENSEN INC

Salt Lake City, UT • On-site

$75K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

SCOPE:
The Division Credit & Collections Manager (Process and Responsibility Manager, NOT people) will be responsible for a the collections for a division of the Christensen Company. This position is responsible for collections of outstanding accounts receivable dollars from the client base and all other aspects of collections, reducing accounts receivable delinquency. This position reports to the Corporate Credit & Collections Manager. The Credit & Collections Manager will collaborate closely with the following teams: Sales, Accounting, Finance, and Operations.
SIGNIFICANT ACTIVITIES & DELIVERABLES
  • Utilizes computerized accounting software programs (DM2, Salesforce, Sharepoint, Excel, Word) to perform duties and responsibilities
  • Processes customer credit cards when the customer calls in to make payments over the phone
  • Oversees customer accounts for details on non-payments, delayed payments, accounts receivable write-offs.
  • Investigates and resolves customer queries
  • Researches and resolve payment discrepancies
  • Communicates with customers via phone, email, and mail
  • Organizes and maintains up to date financial records
  • Operates office equipment including personal computer, copies, fax machines and phones
  • Monitor customers on hold or over their credit limit and release orders for these customers as necessary
  • Complete credit reference requests
  • Verify and sign lien releases
  • Setup new accounts or modify/close existing accounts as necessary
  • Submit credit apps or W-9 forms to customers as necessary
  • Send out invoices to customers that have requested them
  • Submit customers to NACM for collections as necessary and write off balances deemed uncollectible
  • Update and submit weekly aging and problem customer report to Accounting and Credit Managers
  • Full monthly reporting and status updates on the open AR
  • Track, document, and report on metrics and KPI's for all areas of responsibility
  • Meet target metrics on a monthly basis
  • Read, understand, and interpret financial statements to make credit decisions
  • Calculate, understand, and use relevant financial ratios to make credit decisions
  • Process new credit applications ensuring the process is followed, and submit for credit review
  • Credit line increases for existing customers
  • Pull credit agency reports through Experian/D&B reports for new and existing Fleetcard customers and understand how to read and interpret the reports for credit decisioning
  • Analyze credit reports for determination of credit terms and line extension
  • Handle all NSF EFTs by shutting off customers cards, and contacting the customer for payment
  • Keep track of payment plans with customers
  • Submit customer accounts to collection agency when necessary
  • Writing SOPs for job duties when necessary and help in improving current processes
  • Be able to travel approximately 25% as needed
  • Other duties as assigned

LEADERSHIP & TEAM REACH
  • Understand and live our Core Values
  • Work as a part of the Commercial team, ensuring internal and external customer needs are handled at all times with an emphasis in customer service
  • Remain open to restructuring as the demands of the business unit and company change

SKILLS & QUALIFICATIONS
  • Bachelors degree in Accounting, Business, or related field discipline
  • 4+ years credit and collection experience preferred
  • Excellent computer skills. Must have excellent Excel skills and willing to increase proficiency.
  • Excellent communication skills both verbal and written.
  • Customer service oriented
  • Experience with NACM and/or NACM certification helpful but not required
  • Basic understanding of credit risk and cash flow
  • Ability to make independent credit decisions with limited supervision
  • Ability to make recommendations and interact with all levels of management and customers
  • Build professional relationships with business partners, customers, and all levels of management
  • Ability to establish priorities, work independently, and achieve objectives
  • Strong data, system, and computer skills with proficiency in Microsoft Office specifically Excel
  • Effective verbal and written communication skills
  • Excellent customer service/relations skills
  • Proven multi-tasking skills and ability to work well in a team environment
  • Bilingual-Preferred Spanish speaking abilities
  • Highly organized with outstanding written and verbal communication skills
  • Able to multi-task in a fast-paced environment while adhering to strict deadlines

PHYSICAL & MENTAL DEMANDS
  • Operates in a professional office environment.
  • Regularly required to stand, walk, sit for long periods of times, talk, and hear.
  • Repeating motions that may include the wrists, hands and/or fingers, with the ability to reach with hands and arms.
  • This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

COMPANY OFFERED BENEFITS
  • As Christensen continues to fuel exponential growth, we pursue to offer a diverse portfolio of benefits coupled with our compensation and bonus incentive programs. A few elements of our benefit programs include:
  • Health Insurance Benefits:
    • Medical, Dental, Vision, plus Ancillary Plans.
    • Flexible Spending Accounts for Health and Dependent Care, and Health Savings Accounts.
    • Company provided long term disability and up to $50,000 of life insurance.
  • 401(k) plan with a generous company contribution.
  • Paid time off in addition to 7 company paid holidays.
  • Parental Leave Program.
  • Employee Assistance Program.
  • Employee Recognition Program.
  • Employee Referral Bonus Program.

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