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Credit Collections Associate Jobs in Atlanta, GA

Schindler

Credit Desk Specialist

Atlanta, GA · On-site

What you bring • Bachelor's degree in a Business Discipline is preferred. • Associate degree with 1-2 years of previously noted experience. • Minimum 2 years credit and collections, accounting ...

Schindler Group

Credit Desk Specialist

Atlanta, GA · On-site

What you bring • Bachelor's degree in a Business Discipline is preferred. • Associate degree with 1-2 years of previously noted experience. • Minimum 2 years credit and collections, accounting ...

Carmax

Collections Agent - Partially Remote

Emerson, GA · On-site

$17.40 - $24.40/hr

Educate customers regarding their account, finance charges accruals, late fees, credit reporting ... Our amazing team of more than 25,000 associates work together to deliver iconic customer ...

Carmax

Collections Agent - Partially Remote

Kennesaw, GA · On-site

$17.40 - $24.40/hr

Educate customers regarding their account, finance charges accruals, late fees, credit reporting ... Our amazing team of more than 25,000 associates work together to deliver iconic customer ...

Carmax

Collections Agent - Partially Remote

Roswell, GA · On-site

$17.40 - $24.40/hr

Educate customers regarding their account, finance charges accruals, late fees, credit reporting ... Our amazing team of more than 25,000 associates work together to deliver iconic customer ...

Carmax

Collections Agent - Partially Remote

Smyrna, GA · On-site

$17.40 - $24.40/hr

Educate customers regarding their account, finance charges accruals, late fees, credit reporting ... Our amazing team of more than 25,000 associates work together to deliver iconic customer ...

Carmax

Collections Agent - Partially Remote

Marietta, GA · On-site

$17.40 - $24.40/hr

Educate customers regarding their account, finance charges accruals, late fees, credit reporting ... Our amazing team of more than 25,000 associates work together to deliver iconic customer ...

Carmax

Collections Agent - Partially Remote

Acworth, GA · On-site

$17.40 - $24.40/hr

Educate customers regarding their account, finance charges accruals, late fees, credit reporting ... Our amazing team of more than 25,000 associates work together to deliver iconic customer ...

Carmax

Collections Agent - Partially Remote

Woodstock, GA · On-site

$17.40 - $24.40/hr

Educate customers regarding their account, finance charges accruals, late fees, credit reporting ... Our amazing team of more than 25,000 associates work together to deliver iconic customer ...

Sunset Finance

ASSOCIATE MANAGER

Atlanta, GA

Provides customer's credit experience to inquiring creditors. * Assists in maintaining standards in ... QUALIFICATIONS Previous experience in collections or the finance industry a plus. The Associate ...

Staff Financial Group

AR Specialist

Smyrna, GA · Hybrid

$50K - $65K/yr

... collections reports ● Maintain detailed records of all AR activities ● Assist in credit ... Associate or Bachelor's degree in accounting or business is preferred ● Strong communication ...

Avcend

Accountant I

Alpharetta, GA · On-site

$23.97/hr

Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related ... collections. * Experience processing ACH, wire, check, lockbox, and credit card payments.

firstPRO 360

AR Specialist

Smyrna, GA · On-site

$26.44 - $28/hr

Collections * Manage and actively monitor customer accounts to ensure timely payment * Perform ... Provide adjustments, potential credit memo information, and refund request to staff accountant

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All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Atlanta, GA

Credit Collections Associate information

See Atlanta, GA salary details

$18

$22

$25

How much do credit collections associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for credit collections associate in Atlanta, GA is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $23.37 per hour, depending on experience, location, and employer.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Atlanta, GA?

The most popular types of Credit Collections jobs in Atlanta, GA are:

What are popular job titles related to Credit Collections Associate jobs in Atlanta, GA?

For Credit Collections Associate jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Atlanta, GA look for?

The top searched job categories for Credit Collections Associate jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Credit Collections Associate jobs?

Cities near Atlanta, GA with the most Credit Collections Associate job openings:

Credit Collections Associate jobs near you

Credit Desk Specialist

Schindler

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago

Schindler rating

8.3

Company rating: 8.3 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

115th of 494 rated machine equipment manufacturers

Job description

Location: Atlanta, GA, United States
Job ID: 90774
We Elevate... Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Join us as a
Credit Desk Specialist
Your main responsibilities
•
Communicates with collection agencies and attorneys with a focus on maintaining updated records for files placed and recovering the overall accounts receivable placed through outbound calls and written communication
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Makes regularly scheduled collection calls on all account balances with outside agencies and attorneys. Meets or exceeds daily required number of contacts
•
Maintains a system of follow-up to ensure the collection agencies and attorneys follow through with their promises.
•
Enters clear and concise system notes pertaining to all efforts for all assigned accounts so that a collection history is maintained
•
Displays a thorough knowledge of service, extras and repair documentation, including billing, insurance certificates, contracts, lien wavers, etc
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Reads and understand contract language and uses this knowledge in negotiations with collection agencies and attorneys as contracts will dictate payment terms and conditions
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Prioritizes multiple and changing responsibilities while being organized and detail oriented with a commitment to superior customer service
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Monitors accounts for potential accounts that will not be recoverable
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Coordinates monthly conference calls with district personnel to review accounts placed with collection agencies and attorneys.
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Meets or exceeds financial targets
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Files and tracks property liens and creates collection files for legal action.
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Resolves all unclaimed property items assigned
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Submit refund request into the system along with verifying the accuracy of the request and completing the final refund steps once the check is received.
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Resolves customer disputes through contract review, negotiation, and escalation.
•
Communicates interdepartmentally to achieve financial results.
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Performs other duties as assigned.
•
Some travel may be required.
What you bring
•
Bachelor's degree in a Business Discipline is preferred.
•
Associate degree with 1-2 years of previously noted experience.
•
Minimum 2 years credit and collections, accounting, and/or customer service.
•
Account Management experience is preferred.
•
Experience using SAP is preferred.
•
Working knowledge of Microsoft Word and Excel is required.
What's in it for you?
  • Fully vested 401k match, up to 7% of total eligible compensation.
  • Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
  • 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
  • Tuition Reimbursement - Eligible after 6 months of service.
  • Parental Leave - 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
  • A wide range of development opportunities to boost your professional and leadership growth.
We Elevate... Your Career
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:
  • Safety: Uphold the highest safety standards for all.
  • Integrity and Trust: Foster honest, ethical relationships.
  • Create Value for the Customer: Deliver innovative, reliable solutions.
  • Quality: Ensure excellence in every product and service.
  • Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on our career website.
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
We Elevate>
Chat to Apply: NO

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