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Credit Collections Associate Jobs in Louisiana (NOW HIRING)

ACCOUNTING SPECIALIST A/R

Gonzales, LA · On-site

$52K - $60K/yr

Associate's degree or Bachelor's degree in Accounting, Finance, Business Administration, or a ... Understanding of credit, collections, cash application, and customer account management.

New

... and Credit Collections personnel. WHAT YOU'LL ACCOMPLISH * Pro-Active Selling - Proactively ... Associates Degree Field of Study Preferred: Business related field Required Technical Skills:

Associate MSOs will also begin training in lending and collections at thislevel. Performance Expectations and Essential Responsibilities Comply with all Credit Union policies and regulatory ...

Responsible for exercising credit risk management responsibilities on loans within area of ... Performs collections on assigned loans and assists senior-level staff and management with ...

Responsible for exercising credit risk management responsibilities on loans within area of ... Performs collections on assigned loans and assists senior-level staff and management with ...

Stine helps customers associates, and families build their dreams! Job Summary: The Office Manager ... Responsible for collections on all in-house accounts, whether directly or indirectly through ...

Stine helps customers associates, and families build their dreams! The Office Manager is a position ... Responsible for collections on all in-house accounts, whether directly or indirectly through ...

Stine helps customers associates, and families build their dreams! Job Summary: The Office Manager ... Responsible for collections on all in-house accounts, whether directly or indirectly through ...

More than that, we know our Associates are the shining stars of what we do! We understand what it ... collections, and account reconciliation. * Set up new customer accounts according to hotel credit ...

Review and reconcile expense reports, timesheets, service documentation, and credit card ... Associate or bachelor's degree, or equivalent combination of education and relevant experience.

Review and reconcile expense reports, timesheets, service documentation, and credit card ... Associate or bachelor's degree, or equivalent combination of education and relevant experience.

Balances credit card ledgers. Verifies contracts for groups and performs credit reference checks ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.

Balances credit card ledgers. Verifies contracts for groups and performs credit reference checks ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.

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Credit Collections Associate information

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Louisiana?

The most popular types of Credit Collections jobs in Louisiana are:

What are popular job titles related to Credit Collections Associate jobs in Louisiana?

For Credit Collections Associate jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Louisiana look for?

The top searched job categories for Credit Collections Associate jobs in Louisiana are:

What cities in Louisiana are hiring for Credit Collections Associate jobs?

Cities in Louisiana with the most Credit Collections Associate job openings:

Infographic showing various Credit Collections Associate job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Collections Specialist - Baton Rouge, LA

Insperity

Baton Rouge, LA

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Insperity rating

7.4

Company rating: 7.4 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

221st of 496 rated business services


Job description

Description & Requirements

Collections Specialist

At Liberty Bank and Trust, a mission-driven financial institution with over 100 years of service, we are dedicated to expanding access to financial services and strengthening communities. As a Collections Specialist, you will manage delinquent loan portfolios, contact customers to resolve past-due accounts, negotiate payment arrangements, and ensure compliance with banking regulations while maintaining a high level of customer service in financial services and collections operations.

Why you'll love working at Liberty Bank and Trust:

As you might expect, we value every member of our team. That's why we offer competitive pay and an extensive benefits package, including:

  • Comprehensive Medical, Dental, Vision, and Life Insurance
  • Solid Work/Life Balance, including PTO and paid holidays
  • Financial wellness, including an FSA, 401 (k), and match, Educational Reimbursement, and Life Insurance
  • Family assistance, including Adoption Assistance and EAP/Health and Welfare Assistance
  • Growth opportunities, including Training and Development and Leadership Development
  • Substantial perks, including Online Marketplace* discounts on a variety of goods and services, ERG/ Ambassador Group, and Free and reduced-rate bank services 

At Liberty Bank and Trust, our culture is built on CLEAR values: Community, Leadership, Excellence, Accountability, and Resiliency, guiding how we serve customers and support each other every day. We are mission-driven, committed to equitable access to quality banking, and deeply rooted in community impact, where respect, inclusion, and empowerment are fundamental to our workplace. Team members enjoy a positive environment with competitive benefits, leadership development, and opportunities to grow while making a meaningful difference in the lives of customers and the communities we serve.

What you'll do as a Collections Specialist

  • Monitor and manage delinquent accounts using collection systems, documenting all collection activity, customer interactions, and payment arrangements.
  • Communicate with customers to resolve past-due loans, negotiate repayment solutions, and reduce delinquency while maintaining positive customer relationships.
  • Research account discrepancies, analyze loan documents and credit data, and resolve posting errors to ensure accurate account status.
  • Recommend escalation actions, including repossession, foreclosure, or legal proceedings, in accordance with bank policies and risk management guidelines.
  • Prepare collections reports and portfolio tracking, collect applicable fees, and ensure compliance with BSA/AML and federal/state banking regulations.

 

As a Collections Specialist, you should have

  • Associate degree in business, finance, or related field preferred; or 3+ years of collections, banking, or financial services experience with knowledge of consumer, commercial, or mortgage loans.
  • Solid knowledge of collections processes, loan servicing, and regulatory compliance, with no specific licenses required.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and collections or banking systems, with the ability to analyze financial data and manage accounts.

About Liberty Bank and Trust

We are America's first billion-dollar Black-owned bank and have proudly served communities across 11 states for over 50 years. We are building a team of mission-driven individuals committed to empowering people, businesses, and communities to thrive. By providing access to financial tools and services, we help people achieve goals such as homeownership, business growth, and financial education. Whether it's a community, a burgeoning business, or untapped talent, we believe in the possibility of financial freedom. To find out more about our financial solutions and our community impact, visit us at www.libertybank.net 

If you're looking for a company where your ideas matter, your growth is supported, and your impact is acknowledged, Liberty Bank is the place for you.

We are an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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About Insperity

Sourced by ZipRecruiter

Take care of your people Insperity has a long history of improving the success equation of small and midsize businesses across the country – because when businesses succeed, communities prosper. And in today’s changing business environment, it’s our privilege to take care of an organization’s most valuable asset: its people.

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1986

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