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Credit Card Jobs in Washington (NOW HIRING)

Ntiva

AP Credit Card Specialist

Mclean, VA · On-site +1

$57K - $62K/yr

Review credit card accounts for potential duplication of services, areas where we can consolidate charges for potential savings. * Submit credit card payments for approval prior to due date with ...

MM International

Credit Card Data Analyst

Mclean, VA · Remote

Credit Card Data Analyst Location: Mclean, VA, Richmond, VA and Plano, TX (Try for Local) (Open for Remote As well) Relocation is accepted as well/ Remote (CST Time Zone) Hybrid Location if Onsite ...

Ntiva

AP Credit Card Specialist

Mclean, VA · On-site +1

$57K - $62K/yr

Review credit card accounts for potential duplication of services, areas where we can consolidate charges for potential savings. * Submit credit card payments for approval prior to due date with ...

Aplaro Ltd

Credit Business Analyst, Growth

Washington, DC · On-site

$166 - $195/hr

The Credit Card business team's mission is to shape Robinhood's vision in the credit and banking space by delivering smart, customer-focused financial solutions. Our team is dedicated to reshaping ...

M-L Holdings Company

Credit Specialist

Halethorpe, MD · On-site

Process customer credit card payments and resolve unapplied cash and long-standing credit issues. * Prepare bi-weekly, monthly, and quarterly accounts receivable and collection reports for management.

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How much do credit card jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for credit card in Washington is $30.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.81 and $38.71 per hour, depending on experience, location, and employer.

What is a credit card job?

A Credit Card job typically involves managing credit card products and services for a financial institution. Responsibilities may include approving applications, assisting with customer inquiries, analyzing transactions for fraud, and promoting credit card offerings. Professionals in this field may work in customer service, risk management, sales, or underwriting. Strong analytical skills and knowledge of banking regulations are often required.

What are the key skills and qualifications needed to thrive as a credit card analyst, and why are they important?

To thrive as a Credit Card Analyst, you need analytical skills, knowledge of financial regulations, and a background in finance or economics, often supported by a bachelor's degree. Familiarity with data analysis tools, credit risk management systems, and advanced Excel or SQL is typically required. Strong attention to detail, problem-solving abilities, and effective communication help analysts interpret data and present their findings clearly. These skills are vital for assessing credit risks, ensuring regulatory compliance, and optimizing card portfolio performance.

What are common challenges faced by credit card customer service representatives, and how can I prepare for them?

Credit card customer service representatives often handle high call volumes and must resolve diverse issues ranging from billing disputes to fraud concerns. The role requires patience, strong communication skills, and the ability to remain calm under pressure, especially when assisting frustrated or anxious customers. To prepare, familiarize yourself with common credit card policies and practice active listening skills. Many companies also provide thorough training on their products and procedures, which will help you gain confidence in addressing customer needs efficiently.

What is the difference between Credit Card Processor vs Credit Card?

AspectCredit Card ProcessorCredit Card
RoleHandles transaction authorization, settlement, and communication between merchants and banksPayment instrument used by consumers to make purchases
CredentialsTypically requires PCI compliance, merchant account, and technical knowledgeRequires credit card issuance, credit approval, and banking regulations
Work EnvironmentFinancial institutions, payment networks, merchant locationsBank branches, retail stores, online platforms
Industry UsagePayment processing industry, merchant servicesBanking, retail, e-commerce

In summary, a credit card processor facilitates the electronic transaction process for credit card payments, while a credit card itself is the payment instrument issued to consumers. Both are integral to the payment ecosystem but serve different functions within the industry.

What are the most commonly searched types of Credit Card jobs in Washington?

The most popular types of Credit Card jobs in Washington are:

What are popular job titles related to Credit Card jobs in Washington?

For Credit Card jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Credit Card jobs in Washington look for?

The top searched job categories for Credit Card jobs in Washington are:

Credit Card jobs near you
Infographic showing various Credit Card job openings in Washington as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $63,100 per year, or $30.3 per hour.

VP, Credit Card Portfolio

Suitland, MD • On-site

Andrews Federal Credit Union
Finance and Insurance • 201 - 500 employees
Learn more about Andrews Federal Credit Unionexternal

Full-time

Re-posted 5 days ago

Job description

Position Summary
The Vice President, Credit Card Portfolio is responsible for leading the growth, profitability, and strategic direction of the credit card business for a $2.69B credit union. This executive owns portfolio performance, including new account growth, activation, spend, balances, interchange income, retention, and credit quality. The role combines portfolio management, analytics, product strategy, marketing optimization, and cross-functional leadership to drive sustainable growth while maintaining alignment with the credit union's risk appetite and member-first mission.
Key Responsibilities
  • Develop and execute a credit card growth strategy designed to increase card penetration, new account acquisition, active cardholders, purchase volume, outstanding balances, and overall portfolio profitability.
  • Own portfolio performance and growth objectives, including new accounts, activation rates, card usage, outstanding balances, revolving balances, purchase volume, interchange revenue, net interest income, and return on assets.
  • Lead acquisition strategies through pre-approved, pre-qualified, cross-sell, digital, branch, and partnership channels while optimizing approval rates, activation rates, and cost of acquisition.
  • Drive activation and engagement strategies that improve first-use rates, increase active cardholders, and accelerate card usage and spend.
  • Develop initiatives to increase purchase volume, transaction frequency, wallet share, rewards engagement, and average spend per active account.
  • Lead retention and loyalty strategies designed to reduce portfolio attrition, improve active card retention, and increase customer lifetime value.
  • Manage portfolio profitability through optimization of pricing, rewards, credit line management, balance transfer programs, promotional offers, and member engagement strategies.
  • Oversee portfolio analytics across acquisition, activation, utilization, spend, revolve rate, attrition, profitability, and lifetime value to identify growth opportunities.
  • Conduct segmentation, cohort, and vintage analyses to improve card penetration, utilization, balances, and profitability.
  • Develop predictive models and forecasting methodologies to project portfolio growth, purchase volume, revolving balances, interchange revenue, profitability, attrition, and lifetime value.
  • Evaluate and optimize credit line assignment, credit limit increase programs, and utilization strategies to increase responsible balance growth while maintaining acceptable risk levels.
  • Work with Risk to monitor delinquency, charge-offs, loss rates, fraud losses, and credit quality indicators.
  • Partner with Marketing to monitor campaign effectiveness using performance metrics and ROI analysis to improve conversion, activation, spend growth, and retention outcomes.
  • Assess channel effectiveness across digital, branch, direct mail, and partnerships and adjust investment based on performance and ROI.
  • Build business cases and financial projections for new products, enhancements, partnerships, and growth initiatives.
  • Develop executive dashboards that track portfolio growth, active accounts, card penetration, balances, profitability, activation rates, retention, and credit quality.
  • Present portfolio performance, forecasts, growth opportunities, and strategic recommendations to executive leadership and the Board.
  • Lead, develop, and mentor a high-performing team focused on portfolio growth, analytics, profitability, and member engagement.

Qualifications
  • 10+ years of progressive experience in credit card portfolio management, consumer lending, payments, or retail banking.
  • Bachelor's degree required; advanced degree preferred.
  • Demonstrated success growing a credit card portfolio within a credit union, regional bank, or similar-sized financial institution.
  • Strong experience with portfolio analytics, P&L management, forecasting, segmentation, and growth strategy.
  • Experience leading cross-functional initiatives across Marketing, Risk, Finance, Operations, and Product.
  • Executive-level communication and leadership skills.

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