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Credit Card Marketing Analyst Jobs (NOW HIRING)

DFCU Financial

Credit Card Specialist

Dearborn, MI · On-site

We are seeking a full time Credit Card Specialist to join our team.Under general supervision, the ... Demonstrated analytical and problem-solving skills. * Able to initiate and embrace change.

Bertelsmann-Jobs

Credit Card Associate

Westminster, MD · On-site +1

$38K - $40K/yr

Analyze account activity and maintain accurate customer account records. * Perform account maintenance, including documentation for write-offs when necessary. * Performs daily credit card reporting ...

Bertelsmann-Jobs

Credit Card Associate

$38K - $40K/yr

Analyze account activity and maintain accurate customer account records. * Perform account maintenance, including documentation for write-offs when necessary. * Performs daily credit card reporting ...

Bertelsmann

Credit Card Associate

MD · On-site

$38K - $40K/yr

Analyze account activity and maintain accurate customer account records. * Perform account maintenance, including documentation for write-offs when necessary. * Performs daily credit card reporting ...

Bertelsmann

Credit Card Associate

Westminster, MD · On-site

$38K - $40K/yr

Analyze account activity and maintain accurate customer account records. * Perform account maintenance, including documentation for write-offs when necessary. * Performs daily credit card reporting ...

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How much do credit card marketing analyst jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for credit card marketing analyst in the United States is $29.92, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $33.65 per hour, depending on experience, location, and employer.

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Infographic showing various Credit Card Marketing Analyst job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,243 per year, or $29.9 per hour.

Credit Card Specialist

Dearborn, MI • On-site

DFCU Financial
Commercial Banking • 201 - 500 employees
Learn more about DFCU Financialexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.
The Opportunity: We are seeking a full time Credit Card Specialist to join our team.Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff. Provide direction and error resolution in compliance with federal regulations, affiliated card networks, and company policy and procedure.
What You'll Do:
  • Provide research, problem-solving and phone support to staff through general and specialized phone queues.
  • Process Member Work Requests (MWRs) for monetary adjustments to member accounts, such as misapplied payments, fee reversals and credit balance adjustments.
  • Process Member Work Requests (MWRs) for routine maintenance to card records, including credit line changes, replacement card ordering, name changes, and approved new credit card accounts.
  • Prepare written correspondence to members using approved templates.
  • Monitor exception and file maintenance reports and take necessary action.
  • Review preventative reports (i.e., MasterCard Alerts) within established timelines. Advise supervisor of potential high-risk alerts for possible changes in strategy parameters to the Compromised Card Action Plan.
  • Comply with information security procedures to protect member information.
  • Maintain knowledge of regulations (i.e., Reg Z, Reg E, Bank Secrecy Act, OFAC) and attend training for job related regulatory updates.
  • Perform other duties as assigned.

What You'll Need:
  • High school diploma or equivalent.
  • Six months to one year of customer service experience, preferably within a financial institution.
  • Ability to manage multiple priorities.
  • Proficient in Microsoft 365.
  • Experience using Microsoft Excel.
  • Demonstrated analytical and problem-solving skills.
  • Able to initiate and embrace change.
  • Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.

What We Offer:
  • Potential for a hybrid work schedule
  • 401k plan match, dollar for dollar up to 4%
  • 401k additional employer contribution after one year at 5%
  • Employee bonus program
  • Medical, dental and vision insurance effective date of hire
  • Health savings account (HSA)
  • Flexible spending accounts for medical and dependent care expenses
  • Adoption assistance for qualified expenses maximum $10,000 per child
  • Wellness initiatives and reimbursements
  • Pre-paid legal services plan
  • Identity protection plan
  • Accident supplemental plan
  • Short & long term disability plans paid for by company
  • Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
  • Pet Insurance
  • Free financial planning assistance
  • Numerous fun employee events throughout the year
  • Volunteer and community engagement opportunities
  • Employee loan discounts (closed-end loans)
  • Service / anniversary awards
  • Employee discounts for company logo wear
  • Employee referral payouts for recruiting your friends and family
  • Paid lunch time
  • Tuition reimbursement / Education assistance
  • Ongoing training opportunities
  • Leadership development program
  • Paid time off
  • Paid holidays (13 per year)
  • Flexible scheduling for students

Equal Opportunity Employer / Disabled / Veterans

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