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Credit Card Associate Jobs in Alabama (NOW HIRING)

Ross Stores

Retail Associate

Gadsden, AL · On-site

$12.50 - $14.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Gadsden, AL · On-site

$12.50 - $14.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Montgomery, AL · On-site

$15 - $17.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Dothan, AL · On-site

$13.75 - $16/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Cullman, AL

$13.50 - $15.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Bessemer, AL · On-site

$13.50 - $15.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Athens, AL

$13 - $14.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Albertville, AL

$12.50 - $14.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Pell City, AL · On-site

$12.75 - $14.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Fultondale, AL · On-site

$13.50 - $15.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Foley, AL · On-site

$13 - $15/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Huntsville, AL

$14.25 - $16.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Enterprise, AL · On-site

$12 - $13.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Madison, AL

$13.75 - $15.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Huntsville, AL · On-site

$15 - $17.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Fultondale, AL · On-site

$13.50 - $15.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Spanish Fort, AL · On-site

$13.25 - $15.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Tuscaloosa, AL · On-site

$14.25 - $16.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Florence, AL

$13.75 - $15.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Decatur, AL · On-site

$14.25 - $16.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

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All JobsCredit Card Associate JobsCredit Card Associate Jobs in Alabama

Credit Card Associate information

What does a Credit Card Associate do?

A Credit Card Associate typically helps customers with credit card applications, account management, and resolving issues related to credit card usage. They may work in customer service, assisting with inquiries about card benefits, payments, and disputes. Additionally, they often educate customers on responsible credit usage and may support fraud prevention efforts. Their goal is to ensure a positive customer experience while maintaining compliance with financial regulations.

What are the typical challenges faced by a Credit Card Associate in balancing customer satisfaction with company policies?

Credit Card Associates often encounter situations where they must enforce company policies, such as credit limits and fraud prevention measures, while still providing a positive customer experience. Navigating these scenarios requires strong communication skills to explain decisions clearly and empathy to address customer concerns. Associates must stay up-to-date on policy changes and use discretion when escalating issues to supervisors. Successfully balancing these responsibilities helps build trust with both customers and the company, and can open doors to advancement within the financial services sector.

What is the difference between Credit Card Associate vs Customer Service Representative?

AspectCredit Card AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance experienceHigh school diploma; customer service experience beneficial
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for customer interaction and financial knowledgeBroader customer support roles, less finance-specific

The main difference between a Credit Card Associate and a Customer Service Representative lies in their focus. Credit Card Associates primarily handle credit card accounts, offer financial advice, and process transactions within banking or credit companies. Customer Service Representatives provide general support across various industries, addressing customer inquiries and resolving issues. While both roles involve customer interaction, Credit Card Associates require more finance-specific knowledge and experience related to credit products.

What are the key skills and qualifications needed to thrive as a Credit Card Associate, and why are they important?

To thrive as a Credit Card Associate, you need strong customer service skills, attention to detail, and a solid understanding of financial products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and basic office software is important, and some roles may require knowledge of regulatory compliance. Excellent communication, problem-solving abilities, and patience help you excel when handling inquiries or resolving disputes. These skills ensure efficient service, customer satisfaction, and regulatory adherence in a competitive financial environment.
What are the most commonly searched types of Credit Card jobs in Alabama? The most popular types of Credit Card jobs in Alabama are:
What are popular job titles related to Credit Card Associate jobs in Alabama? For Credit Card Associate jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Credit Card Associate jobs in Alabama look for? The top searched job categories for Credit Card Associate jobs in Alabama are:
What cities in Alabama are hiring for Credit Card Associate jobs? Cities in Alabama with the most Credit Card Associate job openings:
Credit Card Associate jobs near you
Retail Associate

Retail Associate

Ross Stores

Gadsden, AL • On-site

$12.50 - $14.25/hr

Part-time

Posted 27 days ago

Job description

HOURS: 10:30am - 7:00pm
GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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