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Credit Card Associate Jobs in Alabama (NOW HIRING)

Metals USA

Credit Manager

Mobile, AL · On-site

$80K - $90K/yr

... electronic and credit card payments. * Establishes and adheres to accounting principles and ... Bachelor degree or associate degree in accounting, business administration, finance or a similar ...

Metals USA

Credit Manager

AL · On-site

$80K - $90K/yr

... electronic and credit card payments. * Establishes and adheres to accounting principles and ... Bachelor degree or associate degree in accounting, business administration, finance or a similar ...

Metals USA Holdings Corp.

Credit Manager

Mobile, AL

$80K - $90K/yr

... electronic and credit card payments. * Establishes and adheres to accounting principles and ... Bachelor degree or associate degree in accounting, business administration, finance or a similar ...

Von Maur

LOSS PREVENTION ASSOCIATE

Hoover, AL · On-site

As a Loss Prevention Associate , you play an important role in protecting the company's assets. You ... Conduct investigations including credit card and check fraud * Achieve individual case goals * Be ...

Ross Stores, Inc

Retail Associate

Mobile, AL · On-site

$12.50 - $14.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Decatur, AL · On-site

$13.75 - $15.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Montgomery, AL

$15 - $17.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Fultondale, AL

$13.50 - $15.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Albertville, AL

$12.50 - $14.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

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Credit Card Associate information

What does a credit card associate do?

A Credit Card Associate typically helps customers with credit card applications, account management, and resolving issues related to credit card usage. They may work in customer service, assisting with inquiries about card benefits, payments, and disputes. Additionally, they often educate customers on responsible credit usage and may support fraud prevention efforts. Their goal is to ensure a positive customer experience while maintaining compliance with financial regulations.

What are the typical challenges faced by a credit card associate in balancing customer satisfaction with company policies?

Credit Card Associates often encounter situations where they must enforce company policies, such as credit limits and fraud prevention measures, while still providing a positive customer experience. Navigating these scenarios requires strong communication skills to explain decisions clearly and empathy to address customer concerns. Associates must stay up-to-date on policy changes and use discretion when escalating issues to supervisors. Successfully balancing these responsibilities helps build trust with both customers and the company, and can open doors to advancement within the financial services sector.

What is the difference between Credit Card Associate vs Customer Service Representative?

AspectCredit Card AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance experienceHigh school diploma; customer service experience beneficial
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for customer interaction and financial knowledgeBroader customer support roles, less finance-specific

The main difference between a Credit Card Associate and a Customer Service Representative lies in their focus. Credit Card Associates primarily handle credit card accounts, offer financial advice, and process transactions within banking or credit companies. Customer Service Representatives provide general support across various industries, addressing customer inquiries and resolving issues. While both roles involve customer interaction, Credit Card Associates require more finance-specific knowledge and experience related to credit products.

What are the key skills and qualifications needed to thrive as a credit card associate?

To thrive as a Credit Card Associate, you need strong customer service skills, attention to detail, and a solid understanding of financial products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and basic office software is important, and some roles may require knowledge of regulatory compliance. Excellent communication, problem-solving abilities, and patience help you excel when handling inquiries or resolving disputes. These skills ensure efficient service, customer satisfaction, and regulatory adherence in a competitive financial environment.
What are the most commonly searched types of Credit Card jobs in Alabama? The most popular types of Credit Card jobs in Alabama are:
What cities in Alabama are hiring for Credit Card Associate jobs? Cities in Alabama with the most Credit Card Associate job openings:
Credit Card Associate jobs near you

Credit Manager

Metals USA

Mobile, AL • On-site

$80K - $90K/yr

Other

Re-posted 17 hours ago

Metals USA rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

62nd of 412 rated retail wholesalers

Job description

Credit Manager

Credit Manager Metals USA is seeking an experienced Credit Manager to join our growing financial services team in Mobile, AL. The ideal candidate will have experience in credit risk analysis that aligns with the size, industrial complexity and customer profile of our company. The Credit Manager will be responsible for managing credit risk, conducting customer research and financial analysis while ensuring compliance.

Duties and Responsibilities:

  • Analyzes financial statements of potential and existing customers to determine current financial strength, liquidity, debt services coverage and value of collateral.
  • Manages collection process of delinquent accounts and establishes relationship with collection agencies and attorneys.
  • Resolves disputes with customers and other departments as they relate to risk management.
  • Analyzes credit applications for terms of sale and credit limits.
  • Ensures that customer financial reports are prepared and submitted to leaders and other sales staff on a consistent basis.
  • Collaborates with sales team to improve credit quality, cash flow, and reduce delinquent accounts.
  • Performs ongoing monitoring and analysis of data of borrowers for service compliance. Consults with current & future clients regarding level of credit.
  • Controls bad debt exposure and expenses through direct management of credit terms on the company's ledger.
  • Sets and changes credit terms as required.
  • Sets and ensures compliance with corporate credit policy.
  • Implements liens to major delinquent accounts as needed.
  • Oversees the negotiation and course of action for delinquent accounts. Pursues legal remedies for non-payers.
  • Ensures an accurate and timely monthly, quarterly and year end close.
  • Collaborates with the Regional Credit and Export Manager, Controller, General Manager and other department leaders to support the overall financial goals and objectives.
  • Advises the Regional Credit & Export Manager, Controller and General Manager of non-routine reporting transactions.
  • Manages accounts receivable records including but not limited to: application of cash receipts, resolution of short payments and billing problems, credit memos, elimination of government payment discrepancies, resolution of bank discrepancies regarding electronic and credit card payments.
  • Establishes and adheres to accounting principles and controls which verify the integrity of all systems, processes and data.

Metals USA offers a competitive starting salary of $80,000 - $90,000 (DOE) and benefits plus upward mobility professional growth.

Metals USA provides equal employment opportunities to applicants and employees w/o regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Metals USA is committed to protecting our employees by creating and maintaining a workplace free of substance abuse.

  • Bachelor degree or associate degree in accounting, business administration, finance or a similar field
  • Minimum of three years experience with formal credit authority, financial risk analysis and/or credit policy ownership in industrial/fabrication/manufacturing related environment
  • Ability to communicate effectively
  • Strong analytical and organization skills
  • Proficiency in Microsoft Office Suite and accounting software
  • Candidate must pass pre employment drug testing

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