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Credit And Collections Jobs in Riverside, CA (NOW HIRING)

Robert Half

Collections Specialist

Pomona, CA · On-site

$19.79 - $25/hr

We are looking for a Collections Specialist to support a mortgage company in Pomona, California ... Understanding of core collection practices, credit follow-up, and debt recovery procedures. * Basic ...

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All JobsCredit And Collections JobsCredit And Collections Jobs in Riverside, CA

Credit And Collections information

See Riverside, CA salary details

$56.9K

$90.9K

$132.5K

How much do credit and collections jobs pay per year?

As of Sep 6, 2026, the average yearly pay for credit and collections in Riverside, CA is $90,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $104,300.00 per year, depending on experience, location, and employer.

What is a credit and collections specialist?

Credit and Collections professionals are responsible for assessing the creditworthiness of potential customers, setting credit limits, and ensuring that payments are collected on time. They work to minimize financial risk for their organization by monitoring accounts receivable, following up on overdue payments, and negotiating payment plans if necessary. These professionals play a key role in maintaining healthy cash flow and customer relationships while adhering to company policies and legal regulations.

What are the key skills and qualifications needed to thrive as a credit and collections specialist?

To excel as a Credit and Collections Specialist, you need strong analytical abilities, knowledge of credit risk assessment, and familiarity with accounting principles, often supported by a degree in finance or business. Expertise in credit management software (such as SAP or Oracle), spreadsheets, and sometimes certification like the Credit Business Associate (CBA) is often required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this field. These abilities ensure timely payments, minimize financial risk, and help maintain positive client relationships essential for a company’s financial health.

What are some common challenges faced in a credit and collections role, and how can they be effectively managed?

Professionals in Credit and Collections often encounter challenges such as negotiating with customers over past-due accounts, handling high account volumes, and balancing the need for cash flow with maintaining customer relationships. Effective management of these challenges involves strong communication skills, familiarity with legal and regulatory guidelines, and the ability to analyze credit reports and payment histories. Utilizing up-to-date collection software and collaborating closely with sales and customer service teams can also help streamline processes and improve collection rates while keeping customer satisfaction in mind.

What is the difference between Credit And Collections vs Accounts Receivable Specialist?

AspectCredit And CollectionsAccounts Receivable Specialist
Primary FocusAssessing credit risk, collecting overdue paymentsManaging invoicing, recording payments, maintaining accounts
CredentialsCredit training, financial analysis skillsAccounting knowledge, ERP software experience
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, detail-oriented
Common Industry UsageBanking, finance, credit firmsCorporate finance, accounting departments

While both roles involve financial transactions, Credit And Collections focuses on evaluating creditworthiness and recovering overdue payments, whereas Accounts Receivable Specialists handle invoicing, recording payments, and maintaining customer accounts. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What is the career path for credit and collections?

A career in credit and collections typically starts with entry-level roles such as collections specialist or credit analyst. Progression can lead to senior positions like credit manager, collections supervisor, or credit director, often requiring experience, strong analytical skills, and knowledge of credit risk assessment tools. Certifications such as Certified Credit and Collection Professional (CCCP) can enhance advancement opportunities.

What is the job of credit and collections?

The job of credit and collections involves assessing customers' creditworthiness, setting credit limits, and managing the collection of outstanding debts. Professionals in this role use financial analysis, communication skills, and collection tools to ensure timely payments and minimize bad debt for a company.

What are popular job titles related to Credit And Collections jobs in Riverside, CA?

For Credit And Collections jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Credit And Collections jobs in Riverside, CA look for?

The top searched job categories for Credit And Collections jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Credit And Collections jobs?

Cities near Riverside, CA with the most Credit And Collections job openings:

Credit And Collections jobs near you
Infographic showing various Credit And Collections job openings in Riverside, CA as of August 2026, with employment types broken down into 89% Full Time, 2% Temporary, and 9% Contract. Highlights an 84% In-person, 11% Hybrid, and 5% Remote job distribution, with an average salary of $90,878 per year, or $43.7 per hour.

AVP Collections

Orange County's Federal Credit Union

Santa Ana, CA • On-site

$125K - $157K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Owns the overall health and performance of the delinquency and collections portfolio, including monitoring key portfolio indicators.

  • Analyzes portfolio and member data to identify trends, risks, and opportunities, and develops actionable collection strategies.

  • Manages and develops the collections team, oversees daily operations, and ensures effective collection practices and vendor relationships.

Job description

At Orange County’s Federal Credit Union (OCFCU), banking is personal—and it always has been. For more than 87 years, we’ve built genuine relationships, provided trusted guidance, and put people before transactions to help our members achieve life’s most important milestones.

Today, with more than $3 billion in assets and 145,000+ members, we continue to grow while staying true to the values that have made us one of Orange County’s most respected financial institutions. We’ve been named #1 Credit Union by the Orange County Register for several years and most recently in 2024 & 2025. We’re also honored with workplace satisfaction—driven directly by employee voices. When you join OCFCU, you’re joining a workplace where people genuinely enjoy showing up and feel empowered to do meaningful, impactful work every day.

As the AVP Collections you'll lead the overall function and strategy, with accountability for the health and performance of the delinquency portfolio. The role develops and executes strategies designed to minimize credit losses, improve delinquency, charge-off and recovery performance, and maximize member retention and goodwill. It also provides strategic leadership to the Assistant Manager and the collections team, while overseeing collection practices, loss mitigation, recoveries, repossessions, bankruptcies, foreclosures, loan modifications, commercial collections and related third-party relationships.


ESSENTIAL FUNCTIONS: 

  • Owns the overall health and performance of the Credit Union’s delinquency and collections portfolio, including monitoring delinquency trends, roll rates, charge-offs, recoveries, repossessions, cure rates and other key portfolio indicators.
  • Analyzes portfolio and member data to identify trends, emerging risks, opportunities and treatment effectiveness and translates findings into actionable collection strategies.
  • Uses account segmentation, risk tiers and member data to optimize cross-channel collection treatments, including automation, digital outreach, outbound calls, inbound interactions and other appropriate human interventions.
  • Continuously evaluates collection treatment effectiveness and refines segmentation, workflows, channels, timing and strategies to improve contact rates, cure rates, recoveries and member outcomes.
  • Directly manages and develops the Assistant Manager, Collections and provides leadership, coaching and accountability for the seven collectors.
  • Oversees daily collections operations through the Assistant Manager, including workload management, staffing, productivity, quality, training, coaching, cross-training and adherence to policies and procedures.
  • Ensures effective management of payment arrangements, promise-to-pay commitments, delinquent loans, negative shares, hardships, credit card delinquency and charge-offs.
  • Provides oversight of repossessions, deficiency balances, bankruptcies, foreclosures, loan modifications and other complex or high-risk collection matters.
  • Oversees commercial collections and develops appropriate strategies for commercial delinquency and recovery.
  • Determines or approves accounts for charge-off in accordance with Credit Union policy and ensures timely placement, recovery and reporting of charged-off accounts.
  • Evaluates, selects, manages and monitors third-party collection agencies, legal counsel, skip-trace vendors, repossession companies and other collection-related service providers.
  • Establishes performance expectations and service standards for third-party vendors, evaluates results and takes corrective action when performance, compliance or contractual requirements are not met.
  • Maintains effective relationships with collection agencies and legal counsel and consults on bankruptcy, foreclosure, litigation and other legal collection matters.
  • Represents the Credit Union in relationships with repossession companies and oversees the recovery and liquidation process, including appropriate auction and floor-limit decisions.
  • Prepares, reviews and maintains accurate delinquency, charge-off, recovery and portfolio reports for the Board of Directors, senior management and other stakeholders.
  • Provides senior management with timely analysis of loan portfolio trends, collection performance, risks, opportunities and recommended actions.
  • Prepares and manages the Collections budget, reviews invoices and controls expenses within Credit Union guidelines.
  • Selects, hires, develops, motivates and coaches associates; promotes cross-training, knowledge transfer and succession planning.
  • Evaluates associate performance through timely reviews and recommends promotions, salary adjustments and corrective actions, including termination, as appropriate.


Experience / Training / Education:

  • Bachelor’s degree in Business Administration, Finance, Lending, Accounting or a related field, or equivalent knowledge and experience.
  • Seven years of progressively responsible experience in collections, loan servicing, lending operations, recoveries or a related financial institution environment.
  • Three - five years of supervisory or management experience, preferably with responsibility for collections, recoveries or delinquency portfolio management.
  • Demonstrated experience managing delinquency, charge-offs, recoveries, repossessions, bankruptcy, foreclosure and loss mitigation activities.
  • Experience using portfolio data, account segmentation and analytics to develop or improve collection strategies.
  • Experience managing third-party collection agencies, legal counsel, skip-trace vendors, repossession companies or other collection service providers.
  • Experience in customer relations, problem resolution and error correction.


What We Offer

  • A People-First Culture: We lead with empathy and authenticity.
  • Comprehensive Benefits:
    • Anthem HMO/PPO, Delta Dental, and Unum options – from day one!
    • 401(k) with up to 6% employer match
    • Annual discretionary bonus
    • Annual merit increase
    • Educational grants up to $1,000
    • 18 vacation days/year (increases to 21 after 5 years)
    • 7 sick days/year + paid holidays
  • Final offers based on qualifications, experience, and internal equity. The range for the AVP Collections role is $125,761 - $157,200 annually.


Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.