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Credit And Collections Jobs in Alberta (NOW HIRING)

DMC Recruitment

Credit Representative

Calgary, AB

CA$55K - CA$65K/yr

Based in Calgary and reporting to the Credit Manager , you'll manage a high-volume business-to-business credit and collections portfolio covering five affiliated companies, with a primary focus on ...

New

Rogers Communications

Manager, Collections

Calgary, AB · On-site

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative collections tools, technologies, and ...

Rogers Communications

Manager, Collections

Okotoks, AB · On-site

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative collections tools, technologies, and ...

Rogers Communications

Manager, Collections

Brooks, AB · On-site

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative collections tools, technologies, and ...

Rogers Communications

Manager, Collections

Camrose, AB · On-site

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives. * Evaluate and implement innovative collections tools, technologies, and ...

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All JobsCredit And Collections JobsCredit And Collections Jobs in Alberta

Credit And Collections information

What is a credit and collections specialist?

Credit and Collections professionals are responsible for assessing the creditworthiness of potential customers, setting credit limits, and ensuring that payments are collected on time. They work to minimize financial risk for their organization by monitoring accounts receivable, following up on overdue payments, and negotiating payment plans if necessary. These professionals play a key role in maintaining healthy cash flow and customer relationships while adhering to company policies and legal regulations.

What are the key skills and qualifications needed to thrive as a credit and collections specialist?

To excel as a Credit and Collections Specialist, you need strong analytical abilities, knowledge of credit risk assessment, and familiarity with accounting principles, often supported by a degree in finance or business. Expertise in credit management software (such as SAP or Oracle), spreadsheets, and sometimes certification like the Credit Business Associate (CBA) is often required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this field. These abilities ensure timely payments, minimize financial risk, and help maintain positive client relationships essential for a company’s financial health.

What are some common challenges faced in a credit and collections role, and how can they be effectively managed?

Professionals in Credit and Collections often encounter challenges such as negotiating with customers over past-due accounts, handling high account volumes, and balancing the need for cash flow with maintaining customer relationships. Effective management of these challenges involves strong communication skills, familiarity with legal and regulatory guidelines, and the ability to analyze credit reports and payment histories. Utilizing up-to-date collection software and collaborating closely with sales and customer service teams can also help streamline processes and improve collection rates while keeping customer satisfaction in mind.

What is the difference between Credit And Collections vs Accounts Receivable Specialist?

AspectCredit And CollectionsAccounts Receivable Specialist
Primary FocusAssessing credit risk, collecting overdue paymentsManaging invoicing, recording payments, maintaining accounts
CredentialsCredit training, financial analysis skillsAccounting knowledge, ERP software experience
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, detail-oriented
Common Industry UsageBanking, finance, credit firmsCorporate finance, accounting departments

While both roles involve financial transactions, Credit And Collections focuses on evaluating creditworthiness and recovering overdue payments, whereas Accounts Receivable Specialists handle invoicing, recording payments, and maintaining customer accounts. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What is the career path for credit and collections?

A career in credit and collections typically starts with entry-level roles such as collections specialist or credit analyst. Progression can lead to senior positions like credit manager, collections supervisor, or credit director, often requiring experience, strong analytical skills, and knowledge of credit risk assessment tools. Certifications such as Certified Credit and Collection Professional (CCCP) can enhance advancement opportunities.

What is the job of credit and collections?

The job of credit and collections involves assessing customers' creditworthiness, setting credit limits, and managing the collection of outstanding debts. Professionals in this role use financial analysis, communication skills, and collection tools to ensure timely payments and minimize bad debt for a company.

What are the most commonly searched types of Credit And Collections jobs in Alberta?

The most popular types of Credit And Collections jobs in Alberta are:

What are popular job titles related to Credit And Collections jobs in Alberta?

For Credit And Collections jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Credit And Collections jobs in Alberta look for?

The top searched job categories for Credit And Collections jobs in Alberta are:

What cities in Alberta are hiring for Credit And Collections jobs?

Cities in Alberta with the most Credit And Collections job openings:

Credit And Collections jobs near you
Infographic showing various Credit And Collections job openings in Alberta as of August 2026, with employment types broken down into 87% Full Time, 2% Temporary, and 11% Contract. Highlights an 87% In-person, 9% Hybrid, and 4% Remote job distribution.

Credit Representative

Calgary, AB

DMC Recruitment
See more jobs at DMC Recruitmentexternal

CA$55K - CA$65K/yr

Full-time

Posted yesterday

New

Job description

CREDIT REPRESENTATIVE
CALGARY, ALBERTA
$55K–$65K base salary + profit sharing
Full-Time | In Office
THE ROLE

We are seeking a capable and relationship-focused Credit Representative to join an established Canadian organization serving customers across the construction and industrial sectors.
Based in Calgary and reporting to the Credit Manager, you’ll manage a high-volume business-to-business credit and collections portfolio covering five affiliated companies, with a primary focus on Western Canada.
You’ll be responsible for managing assigned accounts, following up on outstanding receivables, reviewing credit risk, processing new credit applications, establishing accounts, applying payments, implementing credit holds, and helping resolve customer disputes. Particular attention will be given to accounts that are more than 90 days overdue and require escalation.
This role requires someone who can establish trust and maintain positive customer relationships while remaining confident, firm, and professional during difficult collection conversations. You’ll work with considerable autonomy while collaborating closely with Branch Managers and other internal teams.
The successful candidate will join an experienced credit team in a stable, supportive environment that values accountability, collaboration, and work-life balance. This search is being conducted confidentially, and additional information about the organization will be shared with qualified candidates during the interview process.
KEY RESPONSIBILITIES
  • Manage an assigned portfolio of high-volume B2B credit and collection accounts across five affiliated companies
  • Make collection calls and conduct regular follow-up to support the timely receipt of customer payments
  • Prioritize and actively manage accounts that are more than 90 days overdue
  • Escalate delinquent accounts and recommend appropriate collection or credit actions
  • Build and maintain professional relationships with customers while confidently navigating difficult collection conversations
  • Conduct regular financial and credit reviews to assess customer risk
  • Review Equifax, Dun & Bradstreet, and other commercial credit reports to support credit-granting decisions
  • Process and approve new credit applications within established policies and authority levels
  • Complete comprehensive credit inquiries and obtain relevant financial and trade information
  • Establish new customer accounts and maintain accurate account information within internal systems
  • Process credit card payments and apply transactions within the accounting system
  • Temporarily suspend credit privileges or place accounts on credit hold when appropriate
  • Monitor customer accounts and identify emerging risks, payment issues, and potential disputes
  • Work closely with Branch Managers to provide receivables updates and ensure disputes are addressed promptly
  • Collaborate with sales, operations, accounting, and other internal stakeholders to resolve account issues
  • Assist with cash application and payment reconciliation when required
  • Maintain accurate notes, records, and follow-up activities within the company’s systems
  • Manage newly assigned accounts and collection buckets as the portfolio evolves
  • Contribute to a collaborative and respectful team environment
  • Undertake additional responsibilities as assigned by the Credit Manager

QUALIFICATIONS & EXPERIENCE
  • Previous experience in B2B credit, collections, accounts receivable, or a related position
  • Experience managing a high-volume portfolio in a fast-paced environment
  • Demonstrated ability to collect overdue balances while preserving productive customer relationships
  • Experience reviewing and analyzing Equifax and Dun & Bradstreet reports for credit and risk-assessment purposes
  • Experience processing credit applications, establishing customer accounts, and making credit recommendations
  • Post-secondary education in Finance, Accounting, Business Administration, or a related discipline is preferred
  • Experience within construction, industrial distribution, building materials, or a related industry is an asset
  • Experience with P21, Rubicon, or comparable ERP and credit-management systems is an asset
  • Strong working knowledge of Microsoft Excel, Word, and Outlook
  • Strong English communication skills, both written and verbal
The hiring manager is flexible regarding the number of years of experience and will prioritize the right combination of communication skills, judgment, initiative, and relationship-building ability. Candidates with a solid foundation in collections who are motivated to develop their technical credit expertise are encouraged to apply.
SKILLS & COMPETENCIES
  • Professional, confident, and courteous communicator
  • Strong relationship builder who can establish credibility and trust with customers
  • Comfortable being firm and direct when addressing overdue accounts
  • Able to manage conflict and conduct challenging collection conversations constructively
  • Motivated, accountable, and results-oriented
  • Sound judgment and the ability to make timely, practical decisions
  • Able to work independently and take ownership of an assigned portfolio
  • Highly organized, with strong follow-up and time-management skills
  • Able to manage multiple accounts, deadlines, and competing priorities
  • Strong attention to detail and commitment to maintaining accurate records
  • Proactive in identifying issues and moving them toward resolution
  • Collaborative when working with Branch Managers and internal teams
  • Adaptable and comfortable managing changing account assignments and priorities
  • Committed to balancing effective collections with positive customer service

WHY THIS ROLE?
  • $55,000–$65,000 base salary, depending on experience
  • Performance-based annual profit-sharing opportunity
  • Stable, established organization with a strong presence across Western Canada
  • Opportunity to manage a diverse portfolio covering five affiliated companies
  • Supportive credit team of five professionals plus the Credit Manager
  • Direct access to an experienced and performance-focused manager
  • Significant autonomy and ownership of an assigned portfolio
  • Opportunity to strengthen technical credit skills within a collaborative team environment
  • Workplace culture that values performance, teamwork, and work-life balance

This is a fully in-office position based in Calgary, Alberta.
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