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Credit Acceptance Jobs (NOW HIRING)

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Credit Acceptance information

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$12

$23

$32

How much do credit acceptance jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for credit acceptance in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit analyst, and why are they important?

To thrive as a Credit Analyst, you need strong financial analysis skills, attention to detail, and a bachelor's degree in finance, accounting, or a related field. Familiarity with credit risk assessment tools, financial modeling software, and spreadsheet applications like Excel is typically required. Excellent communication, critical thinking, and problem-solving abilities help analysts present findings and build client relationships. These skills are crucial for accurately assessing creditworthiness and supporting sound lending decisions that minimize risk.

What is the difference between Credit Acceptance vs Auto Loan Specialist?

AspectCredit AcceptanceAuto Loan Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in financeHigh school diploma or equivalent; sales or finance experience beneficial
Work EnvironmentOffice setting, finance or collections departmentDealerships, sales floor, customer-facing environment
Industry UsageFinance companies, auto lenders, dealershipsAuto dealerships, finance departments, lending institutions
Common Search/ComparisonCredit Acceptance vs Auto Loan Specialist

Credit Acceptance primarily focuses on providing auto financing solutions and managing credit portfolios within finance companies and dealerships. An Auto Loan Specialist typically works directly with customers at dealerships, assisting with loan applications and explaining financing options. While both roles involve auto finance, Credit Acceptance is more centered on credit management and approval processes, whereas Auto Loan Specialists focus on customer service and sales in the dealership environment.

What are some typical challenges a Credit Acceptance analyst might face in their day-to-day responsibilities?

Credit Acceptance Analysts often juggle multiple tasks such as evaluating credit applications, ensuring compliance with lending policies, and communicating with both customers and internal teams. A common challenge is balancing the need for thorough risk assessment with the company's service standards and turnaround times. Analysts must also stay updated on changing regulations and use critical thinking to identify potential fraud or inconsistencies in applications. Collaboration with sales, underwriting, and customer service teams is crucial to resolve issues and deliver efficient decisions.

What is the Credit Acceptance hiring process?

The hiring process for Credit Acceptance typically involves submitting an online application, completing initial assessments or interviews, and participating in in-person or virtual interviews. Candidates may also undergo background checks and skills evaluations relevant to the role, with the process varying by position and location.

What does a Credit Acceptance representative do?

A Credit Acceptance representative typically works for a financial services company that specializes in auto loans, particularly for customers with subprime credit. Their main responsibilities include reviewing loan applications, assisting customers and dealerships with financing options, and ensuring compliance with company and regulatory standards. Representatives also provide customer service by answering questions, resolving issues, and guiding clients through the loan process. The role requires strong communication, attention to detail, and an understanding of financial products.
More about Credit Acceptance jobs
What cities are hiring for Credit Acceptance jobs? Cities with the most Credit Acceptance job openings:
What states have the most Credit Acceptance jobs? States with the most job openings for Credit Acceptance jobs include:
What job categories do people searching Credit Acceptance jobs look for? The top searched job categories for Credit Acceptance jobs are:
Infographic showing various Credit Acceptance job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Loss Mitigation Specialist I - Start date September 8, 2026

American Credit Acceptance

Spartanburg, SC • On-site

Full-time

Posted 13 days ago


American Credit Acceptance rating

7.3

Company rating: 7.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Description
This Loss Mitigation class will begin on September 8, 2026.
At American Credit Acceptance, our mission is to help emerging credit consumers obtain affordable, reliable transportation-and that mission doesn't stop once a contract is signed. As a Loss Mitigation Specialist, you play a critical role in supporting customers through some of the most challenging moments of their financial journey.
This role blends service, problem-solving, and risk management. You will work directly with customers, impound lots, attorneys, insurance representatives, and internal partners to resolve delinquent accounts, minimize potential losses, and keep customers moving forward. Through every interaction, you'll be guided by our commitment to partnership, integrity, and creating meaningful work that brings fulfillment to both you, your team, and the customers you serve.
And you won't do it alone-comprehensive training is provided, equipping you with the tools, knowledge, and support needed to confidently navigate each area of Loss Mitigation. Whether you're new to the industry or building on prior experience, you'll have a clear path to success.
About Loss Mitigation: Reinstatements & Settlements
In Reinstatements and Settlements, you will work most directly with customers who want to keep their vehicle or resolve their account. These teams focus on understanding each customer's situation, asking the right questions, and creating clear paths forward.
You'll support customers by:
  • Reviewing account history and current circumstances
  • Helping them understand the options available
  • Working with them to reinstate loans or negotiate settlements
  • Setting up realistic plans that support both the customer and the business

These teams combine service, problem-solving, and relationship-building to help customers stay on the road while minimizing potential loss.
What You'll Do
  • Analyze each customer's situation and collateral risk, then present clear solutions that support customer stability and company goals.
  • Use tools, technology, and strong critical thinking to identify the best path forward-whether that's payment arrangements, settlements, or other options.
  • Partner closely with customers, internal teams, and external partners (attorneys, repossession vendors, insurance companies) to resolve challenges in a way that protects both the customer and the business.
  • Communicate with empathy and professionalism to de-escalate situations, build trust, and move problem accounts toward successful resolution.

What You Bring
  • Strong problem-solving skills with the ability to prioritize in a fast-paced environment
  • Experience working between emails, phones and multiple screens
  • High attention to detail and accuracy
  • Excellent written and verbal communication skills
  • 2+ years of experience in collections, call center, customer service, or similar (preferred)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO StatementACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
California Privacy Notice
As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice.

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