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Credence Global Solutions

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Customer Solutions Associate (Collections)

Richardson, TX · On-site

$16 - $17/hr

Company Description Credence Global Solutions ("CGS") is a Dallas, Texas based diversified technology driven financial transformation company with deep expertise in receivables management and voice ...

Credence Global Solutions

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HR Generalist & Office Administrator

Mesa, AZ · On-site

$50K - $60K/yr

... Credence Global Solutions ("CGS") is a Dallas, Texas based diversified technology driven financial transformation company with deep expertise in receivables management and voice based BPO. With focus ...

Credence Global Solutions

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AR Follow-up & Denial Management Associate

Richardson, TX · On-site

$20 - $22/hr

Productivity and quality scores Company Description Credence Global Solutions ("CGS") is a Dallas, Texas based diversified technology driven financial transformation company with deep expertise in ...

Credence

G2G Co-Design Advisor (Consultant)

Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard ... Credence is seeking experienced global health and international development professionals to join a ...

Credence

At Credence, we support our clients' mission-critical needs, powered by technology. We provide ... cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence ...

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Credence Global Solutions information

What is Credence Global Solutions?

Credence Global Solutions is a business process outsourcing (BPO) company specializing in providing technology-driven solutions for revenue cycle management, customer experience, and digital transformation. They primarily serve clients in the healthcare, financial services, and telecommunications industries by offering services such as billing, collections, data analytics, and customer support. Their goal is to enhance operational efficiency and help clients achieve better financial outcomes through customized digital and process-driven solutions.

What are the key skills and qualifications needed to thrive at Credence Global Solutions?

To thrive at Credence Global Solutions, candidates typically need strong analytical skills, experience with business process outsourcing (BPO), and a background relevant to the healthcare revenue cycle or finance sector. Familiarity with industry-standard tools such as medical billing platforms, customer relationship management (CRM) systems, and compliance certifications like HIPAA are often required. Excellent communication, attention to detail, and a collaborative mindset distinguish top performers in this environment. These skills and qualifications are crucial for ensuring client satisfaction, regulatory compliance, and efficient business operations in a competitive outsourcing industry.

What opportunities for career advancement are available at Credence Global Solutions?

At Credence Global Solutions, employees benefit from a structured career path that includes regular performance reviews, skill development programs, and opportunities for internal promotions. The company invests in ongoing training and mentorship to help team members expand their expertise and prepare for leadership roles. Employees are encouraged to take on new challenges and cross-functional projects, fostering a dynamic environment that supports long-term career growth.

What is the difference between Credence Global Solutions vs Data Entry Specialist?

CriteriaCredence Global SolutionsData Entry Specialist
Required CredentialsHigh school diploma, basic computer skills, training in data managementHigh school diploma, proficiency in data entry software
Work EnvironmentOffice or remote, team-based, client-focusedOffice or remote, individual-focused
Employer & Industry UsageBusiness process outsourcing, customer service, data managementVarious industries, administrative support, data input roles
Common Search & ComparisonYesYes

Credence Global Solutions typically involves roles in business process outsourcing with a focus on data management and client interaction, requiring specific training. Data Entry Specialists focus on inputting data accurately across various industries, often with similar basic skills but less emphasis on client interaction. Both roles are essential in data handling but differ in scope and environment.

What cities are hiring for Credence Global Solutions jobs?

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What states have the most Credence Global Solutions jobs?

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What job categories do people searching Credence Global Solutions jobs look for?

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Credence Global Solutions jobs near you
Infographic showing various Credence Global Solutions job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution.

Customer Solutions Associate (Collections)

Credence Global Solutions

Richardson, TX • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 5 days ago. Applications are no longer accepted.

Job description

Position Overview:

Credence is a dynamic and growing financial services company based in the Dallas/Galleria area. We are currently seeking motivated, goal-driven Customer Solutions Associates to join our team, primarily supporting our first- and third-party collections programs. This is an excellent opportunity for individuals with a strong background in collections and customer service who are looking to advance their careers in a supportive and performance-driven environment

Essential functions of the position: 

• Manage & collect on past-due accounts, ensuring professional & effective communication with consumers.

• Make outbound calls to consumers to negotiate payment arrangements and bring accounts current.

• Accurately document all account activity and update customer information, including contact details.

• Perform intermediate-level skip tracing using internal tools (e.g., Accurint).

• Maintain compliance with company policies and applicable regulations.

• Support additional tasks and responsibilities as assigned by management.

Education and Experience:

• 1–8 years of experience in collections (preferred)

• 1–8 years of healthcare call center experience (inbound/outbound)

• High school diploma required.

• Experience with medical insurance accounts is a plus but not required.


Company Description

Credence Global Solutions (“CGS”) is a Dallas, Texas based diversified technology driven financial transformation company with deep expertise in receivables management and voice based BPO. With focus on Receivables Management, Healthcare RCM, Technology Platforms and Contact Center verticals, CGS services leading telecommunication, healthcare, and media companies.

Healthcare providers serviced by CGS include medical transport providers, emergency physicians, health infusion service providers and diagnostic laboratories. In the telecommunication vertical, CGS serves four of the top five providers in United States.

Credence Resource Management is the flagship company of the Credence Group.

Our mantra is Excellence Beyond Belief. Challenges, growth opportunities and a passion for the Job enables us to repeatedly deliver excellence to our clients. Our teams are encouraged to continually explore their talents and pursue their interests, giving them the authority to gain knowledge and skills to truly be the expert in their domain. We strive to bring on the best and brightest, as well as to invest in their training and education, making them a seamless extension of your team.

Headquartered in Dallas TX, we have delivery offices in San Jose CA; Natchez MS; Mesa AZ & Pune India. Visit www.credencegs.com to know more about the company.