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Creative Operations Manager Jobs in Worcester, MA

CVS Health

Marketing Delivery Project Manager

Wellesley, MA · On-site

$66K - $159K/yr

PDM drives operational efficiency and excellence in execution by building, using and monitoring ... Coordinate and manage the process of creative deliverables across various workflows from marketing ...

Carvana

Team Lead, Market Operations

Framingham, MA · On-site

$70K - $77K/yr

We are looking for someone who is a big picture thinker with the ability to manage the employee and ... creative and effective methods of recognition. * Generate and monitor regular reports like a boss ...

Public Storage

Assistant Facilities Manager

Waltham, MA

$95K - $105K/yr

We are expanding our creative team to enhance our consistent and engaging visual brand presence ... Operations & Management * Scope, prioritize, and execute projects based on urgency, budget cycle ...

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Showing results 41-60

All JobsCreative Operations JobsCreative Operations Manager JobsCreative Operations Manager Jobs in Worcester, MA

Creative Operations Manager information

See Worcester, MA salary details

$30.9K

$63.3K

$118.2K

How much do creative operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for creative operations manager in Worcester, MA is $63,301.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,300.00 per year, depending on experience, location, and employer.

How does a creative operations manager typically collaborate with creative and non-creative teams to streamline project workflows?

A Creative Operations Manager acts as a bridge between creative teams (like designers, writers, and producers) and non-creative departments (such as marketing, project management, and finance). They facilitate clear communication, set up efficient processes, and ensure everyone is aligned on timelines, resources, and deliverables. By implementing project management tools and standardizing workflows, they help teams avoid bottlenecks and achieve project goals more effectively. Regular status meetings, feedback loops, and performance metrics are common tools they use to keep all stakeholders informed and engaged.

What is the difference between Creative Operations Manager vs Creative Producer?

AspectCreative Operations ManagerCreative Producer
Primary FocusOversees workflows, processes, and resource management for creative teamsManages the production of specific creative projects from concept to completion
Skills & CredentialsProject management, organizational skills, industry experience, often with certifications in project managementCreative vision, project coordination, client communication, often with experience in media or advertising
Work EnvironmentCollaborates across departments, manages teams, and optimizes operational efficiencyWorks closely with clients and creative teams to deliver projects on time and within budget

The Creative Operations Manager focuses on streamlining processes and managing resources across multiple projects, while the Creative Producer handles the execution and delivery of individual creative projects. Both roles require strong organizational skills, but their scope and responsibilities differ significantly.

How much does a creative operations manager make?

The average salary for a creative operations manager is approximately $85,000 to $120,000 per year, depending on experience, industry, and company size. Salaries can vary based on location, with higher pay typically found in major markets and organizations requiring advanced project management skills and familiarity with creative tools.

What is a creative operations manager?

Creative Operations Managers are professionals responsible for streamlining and optimizing the processes, workflows, and resources within creative teams or agencies. Their main goal is to enhance productivity, ensure timely project delivery, and facilitate effective communication among team members, clients, and stakeholders. They often oversee project management, budgeting, resourcing, and the implementation of best practices, allowing creative teams to focus on producing high-quality work. Creative Operations Managers play a key role in bridging the gap between creativity and operational efficiency.

What are the key skills and qualifications needed to thrive as a creative operations manager, and why are they important?

To thrive as a Creative Operations Manager, you need strong project management skills, a solid understanding of creative processes, and often a degree in marketing, design, or a related field. Familiarity with project management tools like Asana or Trello, digital asset management systems, and workflow automation platforms is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills to effectively coordinate teams and manage multiple projects. These skills ensure efficient project delivery, foster team collaboration, and drive the overall success of creative initiatives.
What are the most commonly searched types of Creative Operations jobs in Worcester, MA? The most popular types of Creative Operations jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Creative Operations Manager jobs? Cities near Worcester, MA with the most Creative Operations Manager job openings:
Creative Operations Manager jobs near you
Infographic showing various Creative Operations Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,301 per year, or $30.4 per hour.

E-Commerce Operations and Order Processing Specialist

Swing Design

Concord, MA • On-site

$22 - $28/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 23 days ago

Job description

eCommerce Operations and Order Processing Specialist

Location: Concord, MA (not Remote)
Department: Operations
Employment Type: Full-Time

About Swing Design

Swing Design is an eCommerce-only online retailer specializing in creative and professional-grade equipment for makers, small businesses, and creative professionals. Our product offerings include vinyl cutters, sewing and embroidery machines, DTF printers, laser cutters, 3D printers, and more.

Our office environment is fun, welcoming, and collaborative, while remaining work-focused and results-driven. We value accountability, attention to detail, and team members who are motivated to take ownership of their responsibilities.

Position Overview

We are seeking a detail-oriented and organized eCommerce Operations and Order Processing Specialist to support our growing online operations team. This role is ideal for someone who enjoys working behind the scenes to keep orders moving efficiently, maintain accurate records, and communicate effectively with vendors and customers.

The ideal candidate is self-motivated, dependable, and comfortable managing multiple operational tasks in a fast-paced eCommerce environment.

Key Responsibilities

Dropship & Order Processing

  • Process and manage dropship orders across multiple vendors
  • Enter and update order information and tracking details accurately
  • Maintain internal tracking sheets and order records
  • Work directly with vendors to resolve shipment, inventory, and fulfillment issues
  • Process and manage invoice payments related to vendor orders and operations

Fraud Prevention & Finance Orders

  • Review flagged and potentially fraudulent orders
  • Communicate with customers to verify and clear fraud alerts
  • Process finance orders and coordinate with financing companies as needed

Inventory & SKU Management

  • Maintain accurate inventory records and inventory tracking systems
  • Manage and organize SKU information and product records
  • Assist with inventory ordering with vendos through Purchase Orders
  • Ensure product and inventory data remain accurate across systems

Shipping & Returns Processing

  • Receive and inspect returned merchandise
  • Determine product condition and classify returned items as new, used, or needing to be refurbished
  • Process returned inventory within internal systems
  • Prepare and ship refurbished merchandise to customers
  • Assist with shipping and receiving activities within the office

Systems & Operational Support

  • Support day-to-day operational workflows and process improvements
  • Maintain accurate operational records and documentation
  • Work across multiple eCommerce and operational platforms to ensure order accuracy and efficiency

Systems & Software Used

  • Shopify
  • ShipStation
  • Fishbowl
  • Google Sheets

Qualifications & Skills

  • Experience with data entry, inventory management, and order processing
  • Experience with shipping, receiving, and returns processing
  • Familiarity with SKU management and inventory tracking
  • Strong working knowledge of Google Sheets
  • Excellent attention to detail and organizational skills
  • Strong written and verbal communication skills
  • Ability to manage multiple tasks and priorities efficiently
  • Self-motivated with the ability to work independently in a fast-paced environment
  • Experience in eCommerce operations is strongly preferred
  • Familiarity with Shopify, ShipStation, or Fishbowl is a plus
  • Some familiarity and interest in the crafting DIY space is a plus!

Why Join Swing Design?

At Swing Design, you’ll be part of a growing eCommerce company serving passionate creators and small businesses nationwide. We offer a supportive and energetic work environment where initiative, teamwork, and reliability are valued every day.

Company Description

Swing Design is an eCommerce-only online retailer specializing in creative and professional-grade equipment for makers, small businesses, and creative professionals. Our product offerings include vinyl cutters, sewing and embroidery machines, DTF printers, laser cutters, 3D printers, and more.