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Cpc Processor Customer Support Jobs in Wisconsin

Abbott

Customer Support Specialist III

Madison, WI · On-site

$20.50 - $41/hr

The Customer Support Specialist III may be responsible for unique tasks or special initiatives that ... Shifts Available: will be discussed further during interview process. * Monday - Friday: 11:00am-7 ...

Abbott

Customer Support Specialist III

Madison, WI

$20.50 - $41/hr

Work as a team to identify process improvements and document new procedures for growth. * Provide support to National Accounts. * Place outbound calls, as necessary. * Respond to voicemail and email ...

Airgas

eBusiness Customer Support Specialist

Germantown, WI · Hybrid

$18.25 - $24.75/hr

R10096587 eBusiness Customer Support Specialist (Open) Location: Germantown, WI (LLC Support ... Process orders and returns accurately and timely; keen awareness to fraudulent attempts on orders ...

Airgas

eBusiness Customer Support Specialist

Germantown, WI · On-site

$18.25 - $24.75/hr

R10096587 eBusiness Customer Support Specialist (Open) Location: Germantown, WI (LLC Support ... Process orders and returns accurately and timely; keen awareness to fraudulent attempts on orders ...

Airgas

eBusiness Customer Support Specialist

Germantown, WI · On-site

$18.25 - $24.75/hr

R10096587 eBusiness Customer Support Specialist (Open) Location: Germantown, WI (LLC Support ... Process orders and returns accurately and timely; keen awareness to fraudulent attempts on orders ...

Airgas

eBusiness Customer Support Specialist

Germantown, WI · On-site

$18.25 - $24.75/hr

R10094264 eBusiness Customer Support Specialist (Open) Location: Germantown, WI (LLC Support ... Process website order transactions, expedite shipments and returns, resolve payment and invoice ...

Harris

$22 - $25/hr

Participate in testing and continuous improvement efforts related to support processes, service ... Support Customer Success and account management activities such as preparing customer materials ...

Harris

$22 - $25/hr

Participate in testing and continuous improvement efforts related to support processes, service ... Support Customer Success and account management activities such as preparing customer materials ...

Harris

$22 - $25/hr

Participate in testing and continuous improvement efforts related to support processes, service ... Support Customer Success and account management activities such as preparing customer materials ...

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Cpc Processor Customer Support information

What is a CPC Processor Customer Support?

A CPC Processor Customer Support is a professional responsible for assisting customers with issues related to CPC (Cost Per Click) payment processing, usually within online advertising platforms or financial services. They handle inquiries, troubleshoot payment discrepancies, guide users through transaction processes, and ensure smooth customer experiences. This role often requires knowledge of digital advertising, payment systems, and strong communication skills to resolve customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a CPC Processor Customer Support?

To thrive as a CPC Processor Customer Support, you need a solid understanding of payment processing, customer service principles, and data entry, often supported by a high school diploma or equivalent. Familiarity with payment processing software, CRM systems, and basic office applications is typically required. Strong communication, problem-solving, and attention to detail help build rapport with customers and resolve issues efficiently. These skills are crucial to ensure accurate transaction handling, customer satisfaction, and seamless support operations.

What are the main challenges faced by CPC Processor Customer Support professionals, and how can they be managed?

CPC Processor Customer Support professionals often encounter challenges such as managing high call volumes, addressing complex payment processing issues, and balancing accuracy with efficiency. These roles require strong problem-solving skills and the ability to remain calm under pressure, especially when assisting clients with urgent or sensitive financial matters. Successfully managing these challenges involves staying organized, continuously updating one's knowledge of payment processing systems, and leveraging team resources for support and collaboration. Regular training and open communication within the team also help in overcoming obstacles and improving customer satisfaction.

What is the difference between Cpc Processor Customer Support vs Cpc Processor Customer Support?

AspectCpc Processor Customer SupportCpc Processor Customer Support
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with processing systems
Work EnvironmentOffice setting, customer service environmentOffice environment, processing and support tasks
Industry UsageFinancial services, payment processingFinancial services, payment processing
Common Search/ComparisonCustomer support roles in payment processingProcessing roles in payment systems

In summary, Cpc Processor Customer Support and Cpc Processor Customer Support are often used interchangeably, but the focus is on customer service within payment processing. Both roles require similar credentials and work environments, primarily supporting clients and processing transactions in the financial industry.

What are popular job titles related to Cpc Processor Customer Support jobs in Wisconsin?

For Cpc Processor Customer Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Cpc Processor Customer Support jobs in Wisconsin look for?

The top searched job categories for Cpc Processor Customer Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Cpc Processor Customer Support jobs?

Cities in Wisconsin with the most Cpc Processor Customer Support job openings:

Cpc Processor Customer Support jobs near you
Infographic showing various Cpc Processor Customer Support job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Support Representative

Crisis Prevention Institute

Milwaukee, WI • On-site

$16.50 - $22.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago

Job description

Our Story:
Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we've helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail.
At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It's a philosophy that is central to everything we do, and traces back to our beginning.
As a member of the team, you can expect to:
  • Make a difference through your work - You'll be proud to tell your family and friends about what you do.
  • Gain significant career experience only obtained within a fast-growing organization - Entry-level roles through executive leadership.
  • Feel fulfilled and have fun - We work hard but make the time to build meaningful relationships and celebrate the wins.
The Role:
CPI's Customer Care department helps to drive top- and bottom-line growth by delivering the very best pre- and post-certification support and effortless customer experiences.
The Support Representative occupies a critical role within the Customer Support team as it delivers fast and accurate service to CPI's customers and Certified Instructors (CIs) via multiple channels. The Representative's (and team's) emphasis is on delivering "effortless" customer experiences and the highest levels of first contact resolution (FCR). The Representative provides complete responses to telephone and email inquiries and requests and works to quickly and effectively resolve their issues. The Representative demonstrates competence leveraging CPI's Customer Relationship Management (CRM) system, the Great Plains accounting system, and Customer Support's Knowledge Management System (KMS). The Representative also demonstrates a thorough knowledge of CPI's programs, events, policies, procedures, and PCI compliance standards. Last, the Representative generates leads that fuel the Instructor Certification Program (ICP) growth and high levels of CI renewals, improving retention and revenue.
What You Get To Do Everyday:
  • Provide complete and accurate responses to customer requests arriving via telephone and email.
  • Deliver quick and effective resolution to most issues.
  • Process event registrations and product orders, including those that involve credit card payments.
  • Place outbound calls as necessary to satisfy customer service requests and to secure information needed to complete registrations and product orders.
  • As appropriate, generate leads and offer to register CIs in NCI Renewal events.
  • Take the initiative to offer suggestions that improve customer experience, organizational growth, and operational efficiency.
  • Consistently maintain a pattern of regular and predictable attendance, ensuring presence during all scheduled work hours and contributing to the overall efficiency and productivity of the team.
  • Perform other position-related duties as assigned.
Qualifications:
  • Highschool Diploma or GED
  • Two or more years of work experience in the customer service industry
  • English Language proficiency
  • Compassionate individual
  • Customer focused
  • Strong analytical and problem-solving skills, with attention to detail
  • Excellent verbal and written communication and effective listening skills
  • Ability to learn and utilize technical learning
  • Ability to prioritize time management skills efficiently
  • Ability to work in a collaborative environment
Preferred Qualifications
  • Bachelors Degree
  • Experience within a contact center environment
  • Spanish or French language proficiency

What We Offer:
  • 1st shift; Monday-Friday (9:30 a.m.- 6:00 p.m.)
  • Competitive pay
  • Comprehensive benefits package
  • 401k
  • PTO
  • Health & Wellness Days
  • Paid Volunteer Time Off
  • Continuing education and training
  • Hybrid work schedule

Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

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