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Cox Customer Service Jobs in Virginia (NOW HIRING)

S B Cox, Inc.

Diesel Mechanic

Richmond, VA · On-site

$23 - $30.50/hr

B. Cox was founded as a demolition contractor and construction service provider in 1963 and has a long history of serving customers throughout Virginia and surrounding states. * Teamwork: You will ...

S B Cox, Inc.

Diesel Mechanic

Richmond, VA · On-site

$23 - $30.50/hr

B. Cox was founded as a demolition contractor and construction service provider in 1963 and has a long history of serving customers throughout Virginia and surrounding states. Teamwork: You will ...

S B Cox, Inc.

Diesel Mechanic

Richmond, VA

$24.75 - $32.75/hr

B. Cox was founded as a demolition contractor and construction service provider in 1963 and has a long history of serving customers throughout Virginia and surrounding states. * Teamwork: You will ...

Cox Automotive

Mobile Light/Medium Mechanic I

Richmond, VA · On-site

$20.10 - $30.10/hr

Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in ...

Cox Fleet

Mobile Diesel Mechanic II 7 pm - 3 am

Chesapeake, VA · On-site

$21.75 - $28.75/hr

Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in ...

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Cox Customer Service information

What is a Cox Customer Service representative?

Cox Customer Service representatives are professionals who assist customers with inquiries, technical support, billing issues, and account management related to Cox Communications' products and services. They handle calls, chats, or emails to resolve problems, provide information about services, and ensure customer satisfaction. Their role is essential in maintaining positive relationships between Cox Communications and its customers by delivering prompt and effective support.

What are the key skills and qualifications needed to thrive as a Cox Customer Service representative?

To excel as a Cox Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer literacy is typically required. Patience, active listening, and a positive attitude help you effectively address customer concerns and build rapport. These skills ensure customer satisfaction, efficient issue resolution, and contribute to positive brand reputation.

What are some common challenges faced by Cox Customer Service representatives, and how can new hires effectively manage them?

Cox Customer Service representatives often encounter challenges such as handling irate customers, troubleshooting complex technical issues, and keeping up with frequent updates to products and services. New hires can effectively manage these challenges by thoroughly learning about Cox's offerings, actively participating in training sessions, and utilizing available knowledge bases and support tools. Additionally, developing strong communication and problem-solving skills, as well as seeking guidance from experienced team members, can help new representatives navigate difficult situations and provide excellent customer service.

What is the difference between Cox Customer Service vs Cox Technical Support?

AspectCox Customer ServiceCox Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge preferred
Work EnvironmentCall centers, retail locations, remoteCall centers, on-site technical labs, remote
Employer & Industry UsageCustomer service roles across Cox CommunicationsTechnical support roles within Cox Communications
Common Search & ComparisonCustomer interaction, service resolutionTechnical troubleshooting, network support

While both roles involve assisting Cox customers, Cox Customer Service focuses on general inquiries, billing, and service issues, whereas Cox Technical Support specializes in technical troubleshooting and network problems. Understanding these differences helps job seekers identify the right role based on their skills and interests.

Does Cox customer service have work from home jobs?

Cox Customer Service offers remote work from home positions for customer service representatives, often requiring strong communication skills and familiarity with customer management tools. These roles typically involve handling customer inquiries via phone, chat, or email and may require specific technical setups or training. Availability of remote jobs can vary based on company needs and location, so checking Cox's careers page is recommended.

What are popular job titles related to Cox Customer Service jobs in Virginia?

For Cox Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Cox Customer Service jobs in Virginia look for?

The top searched job categories for Cox Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Cox Customer Service jobs?

Cities in Virginia with the most Cox Customer Service job openings:

Cox Customer Service jobs near you
Infographic showing various Cox Customer Service job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Diesel Mechanic

S B Cox, Inc.

Richmond, VA • On-site

$23 - $30.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Diesel Mechanics, this is your opportunity to begin a career at a established, reputable Richmond based company while you enjoy a day shift schedule and a comprehensive benefits package, including opportunity for over time. Take advantage of this opportunity with a newly built shop featuring state-of-the-art equipment and an onsite parts room!
S.B. Cox Demolition, Leading Demolition Contractor in Virginia, is seeking a Diesel Mechanic to join their team in the Richmond, VA area.
If you have at least 1 year of Diesel Mechanic experience, this is an opportunity you don't want to miss! Must have your own tools.
Why Diesel Mechanics Join the S.B. Cox Team:
  • Enjoy Weekly Compensation: Competitive pay commensurate with experience with opportunity for over time and annual raises!
  • Profit Sharing Plan: You will earn more for your time and investment with a profit-sharing plan that contributes to your retirement account!
  • Comprehensive Benefits Package: Medical, Dental, Vision, Life Insurance, Competitive Salary, Paid Time Off, Profit Sharing Plan, HRA reimbursement, and Paid Holidays.
  • Newly Built Shop: You will enjoy working in a newly built shop featuring state-of-the-art equipment and an onsite parts room while you work on high-end Mack trucks (in addition to other equipment).
  • Stable and Family-Owned Company: S.B. Cox was founded as a demolition contractor and construction service provider in 1963 and has a long history of serving customers throughout Virginia and surrounding states.
  • Teamwork: You will enjoy being a part of a team that is passionate about diesel engines and prioritizes a collaborative and safety-conscious environment. You will always feel supported in your role.

Primary Responsibilities:
  • Inspecting, maintaining, and repairing diesel engines and components to ensure optimal performance.
  • Keep the shop floor clean and organized.
  • Interact effectively with team members.
  • Deliver exceptional customer service.
  • Adhering to our safety policies and procedures
  • Repair and replace engines and transmissions.
  • Other Duties as assigned.

About the Company: The company was founded as a demolition contractor and construction service provider in 1963. As owner, S. Barbee Cox III continues the work his parents began more than a half century ago. From tearing down countless structures that have included old roller coasters, deteriorating medical facilities, university buildings, industrial sites, homes, and more, S.B. Cox has a long history of serving customers throughout Virginia and surrounding states.
Must pass a drug screening

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