Course Jobs in Tyler, TX (NOW HIRING)

Location : TJC West
Job Type: Full-Time Regular
Job Number: 2026-00289
Department: Continuing Studies - Administration
Opening Date: 09/02/2026
Closing Date: 10/2/2026 11:59 PM Central
Number of Months: 12
Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting.
ABOUT
The Operations Manager is responsible for coordinating and managing the daily operational activities that support Continuing Studies courses, programs, and contract training. This position ensures daily operational processes are completed accurately and in accordance with college procedures, applicable guidelines, and departmental standards. Works collaboratively with Program Development Managers, contract training staff, instructors, students, and College departments to support effective program delivery and a positive student and customer experience.
WHAT YOU WILL DO
Primary Responsibilities

• Assist student inquiries by providing departmental course and program information.
• Assist with student registration in person and via phone.
• Process student payments and refunds.
• Work in tandem with Program Development Managers and contract training staff to ensure that all operational components of their respective courses and programs are successfully executed.
• Provide help to Program Development Managers and contract training staff when needed to identify appropriate WECM numbers needed for funded courses.
• Provide relevant program data to assist in course development planning.
• Maintain course data in the CE registration system to meet all guidelines, accreditations, and course compliance.

Daily Operations

• Process course proposals, including assigning course and section numbers while maintaining electronic management standards
• Process requests for textbook and supply orders.
• Input course sections with all pertinent information for registration purposes.
• Input course room reservations for upcoming classes and events.
• Oversee the submission and accuracy of course information on the registration platform.
• Monitor courses for enrollment and profitability using departmental formulas and, in cooperation with Program Development Managers and corporate training staff, when appropriate.
• Coordinate scheduling of designated repeat courses at the direction of Program Development Managers and contract training staff.
• Prepare course rosters and instructor assignment agreements for scheduled classes.
• Process course completion documents to include attendance rosters, instructor payments, and student course completions and grade submissions.
• Assist with course cancellations for all Continuing Education classes.
• Assist with student outreach for course communication.
• Oversee and process third-party enrollment paperwork and documents for Business Services.
• Oversee and process contract training invoices and related documents for Business Services.
• Coordinate classroom readiness for Continuing Education classes.
• Assist with student/customer questions, concerns, or complaints.
• Answer and route incoming calls

Information and Records Management

• Manage electronic course files, including building scanned course files and maintaining accurate and updated information for possible audits and SACs requirements.
• Maintain electronic vendor and grant files.
• Responsible for monitoring daily enrollment and vitality dashboard reports from the CE software system.
• Maintain accurate student data to prevent and correct system identification duplication in accordance with the College's data standards.

COMPETENCIES
Knowledge, Skills, and Abilities
Collaboration/Teamwork, Computer Software Skills, Customer Service, Data Analysis, Decision-making, Ellucian Banner, Internet Research, Interpersonal Skills, Leadership, Math Skills, Money Handling, Multi-tasking, Negotiation, Written Communication, Organizational Skills, Presentation /Public Speaking, Problem-solving, Project Management, Time Management, Typing/Word Processing
SUPERVISORY RESPONSIBILITIES
Individual Contributor
Work Environment: Some work may be required outside of normal business hours
Physical Demands: Sitting, walking, standing, repetitive motion
Travel Required: Yes - Minimal
If travel is required, the candidate must have and maintain a current, valid Texas driver's license and an acceptable driving record.
WHO YOU ARE
Required Education
Associate's Degree
Required Experience
Two years of experience working in an office environment
ADDITIONAL INFORMATION
EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Will have contact - in person, by email, or by phone - with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.

NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands.
This is a security-sensitive position. Candidates will be subject to a criminal background check.
INSURANCE (Coverage fully or partially funded by the College)
Health Insurance
Health insurance will become effective on the first of the month following 60 days of employment, provided that insurance enrollment forms are submitted. There are two plans for employees to choose from, both administered by Blue Cross and Blue Shield. With either plan, you have access to a network of over 10,000 medical and mental health providers in Texas. Both plans include a comprehensive prescription drug program through Optum Rx.
Employee's premium is fully funded by the College and State. Dependent premiums are funded 75% by the College and State, and 25% by the employee.
Basic Life Term Life Insurance
The State provides employees a term life insurance policy of $5,000 with $5,000 accidental death and dismemberment.
Long-Term Disability
This benefit is made available by the State and is fully funded by the College. Approved benefit pays 60% of insurance salary after 180-day elimination period. Benefits are paid until your return to work, reach full Social Security retirement age or are no longer considered disabled under the plan.
Optional Term Life Insurance
With this optional plan, employees may purchase one to four times their annual salary in life insurance. The College funds one times the annual salary premium not to exceed $120 annually.
OPTIONAL INSURANCE (Coverage fully funded by the employee)
Dental Insurance
Two dental insurance plans are available to full-time employees and eligible dependents.
Vision Insurance
The health insurance plan covers some vision and eye health services, but does not cover the cost of eyeglasses and contact lenses. Additional vision insurance is offered to full-time employees and eligible dependents to help offset those costs.
Voluntary Accidental Death and Dismemberment
This optional benefit provides additional financial support when there is an accidental death or injury of a certain type.
Short-Term Disability
If claim is approved, this optional benefit pays 66% of monthly salary after a 30-day elimination period up to five months.
Cancer/Intensive Care Plan/Heart Plan/Accident Plan
Several optional plans are available to employees and eligible dependents through AFLAC.
Dependent Term Life Insurance
An optional term-life insurance policy of $5,000 with accidental death and dismemberment is available for all eligible dependents.
Tobacco User Premium
All participants enrolled in a Texas Employees Group Benefits Program (GBP) health plan must be certified as a tobacco user or non-user. Tobacco users of any age - adults and minors - are charged the $30 tobacco user premium each month.
RETIREMENT
Retirement
The Teacher Retirement System of Texas (TRS) is provided and required for all full-time employees. Full-time faculty an eligible administrative employees may elect the Optional Retirement Program (ORP) as an alternative to TRS.
TJC Alternative Retirement Plan
The College contributes on a monthly basis 4% of a full-time employee's salary into an alternative retirement plan administered by TIAA-CREF. Additionally, if an employee contributes 1%, 2% or 3%, the College will make a matching contribution for a total of 6%, 8% or 10% respectively. Some vesting requirements will apply.
Tax-Sheltered 403(b) Plans
An optional retirement plan available to full-time employees. Employees may contribute up to the annual IRS maximum limitation in voluntary retirement savings to various approved vendors.
457 Deferred Compensation Plan
An optional retirement plan available to full-time employees. Employees may contribute to the annual IRS maximum limitation in this voluntary retirement savings plan.
HOLIDAYS AND LEAVE
Vacation
Only 12-month employees are eligible to accrue vacation time on a monthly basis.

• 10 days for 1-7 years of service
• 12 days for 8-10 years of service
• 15 days for 11-15 years of service
• 20 days for 16+ years of service

Sick Leave
Full-time employees accrue 8 hours per month per contract length, with a maximum accrual of 90 days.
Holidays

• New Year's Day
• Martin Luther King Jr. Day
• Good Friday
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day

Reduced Operations Periods

• Spring Break (5 weekdays)
• Thanksgiving Break (5 weekdays including Thanksgiving Day)
• Winter Break (7 to 12 weekdays)

PROFESSIONAL AND CONTINUING EDUCATION
Professional Development
The cost of tuition in selecting Continuing Education courses offered by the College may be covered under the Employee and Family Scholarship program. Additional professional development opportunities may be afforded to employees at no cost with prior supervisor approval.
Enrollment in TJC Credit Classes
The Employee and Family Scholarship, subject to availability of funds, is offered to full-time employees and their eligible dependents for applicable courses. The scholarship covers: Tuition (excludes out-of-district surcharge), General Education Fee, Student Life Fee, Health Services Fee, Registration Fee, Parking Fee, Distance Education Fee, Lab Fee and the College Preparatory Fee.
The Tuition Exemption program allows for the exemption of all tuition and fees for credit courses and approved non-credit courses for full-time employees meeting applicable guidelines.
OTHER BENEFITS
TJC Event Attendance
Free admission to regular season College sporting events for employees and immediate family.
Free admission for two to most cultural arts events on campus.
Library Use
Employees may utilize the Vaughn Library and Learning Resource Center.
Fitness Facility Use
Employee and immediate family use of the Apache Recreation Center - an indoor weight and exercise center, 18-hole disc golf course, covered basketball course, and outdoor ping-pong table and cornhole. The cost is $5 per ID.
Disclaimer: These benefits are subject to change without notice. The College reserves the right to change, modify and/or terminate any program with or without reason or notice. This is intended for informational purposes only and does not constitute any agreement on the part to Tyler Junior College to provide employment to or benefits for the prospective employee.
01
Are you eligible to work in the United States without sponsorship?

• Yes
• No

02
Do you have an associate's degree?

• Yes
• No

03
Do you have two years of experience in an office environment?

• Yes
• No

Required Question