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County Zoo Jobs (NOW HIRING)

mkecounty

Switchboard Zoo Worker (Seasonal)

Milwaukee, WI · On-site

$16.50 - $23.87/hr

Switchboard Zoo Worker (Seasonal) Milwaukee County Zoo Hourly Pay Range: $16.50 - $23.87 Closing Date: 06/11/2026 or upon receipt of the first 50 applications Job Summary: Serves as the Zoo's central ...

mkecounty

Zoo - Associate Veterinarian

Milwaukee, WI · On-site

$89K - $100K/yr

Associate- Veterinarian Milwaukee County Zoo Salary Range: $89,107.20 - $100,000 Job Posting will close on 06/01/2026 Job Summary: Assists in the management of the Zoo Animal Health subdivision and ...

stcam

RN Occupational Health

Wauwatosa, WI · On-site

Monday -Friday Be the Nurse Who Supports our Mission-Centered Team Our senior living community--near the Milwaukee County Zoo--is home to 575 employees who bring heart, purpose, and dedication to our ...

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County Zoo information

What are county zoos?

County zoos are zoological parks operated or managed by a county government. They serve as educational, recreational, and conservation facilities where the public can learn about and observe a variety of animal species. County zoos often participate in breeding programs for endangered species, offer educational programs, and contribute to wildlife conservation efforts. They are typically funded by a combination of county budgets, admission fees, and private donations, and they play a vital role in both local communities and broader conservation initiatives.

What are the key skills and qualifications needed to thrive as a County Zoo Keeper, and why are they important?

To thrive as a County Zoo Keeper, you need a background in animal science, biology, or a related field, often supported by relevant certifications and hands-on animal care experience. Familiarity with animal management software, veterinary tools, and habitat maintenance systems is typically required. Strong observation skills, teamwork, and effective communication help in monitoring animal health and engaging with visitors. These competencies are essential for ensuring animal welfare, safety, and positive guest experiences in a dynamic zoo environment.

What are some common challenges faced by staff working at a county zoo, and how are they typically addressed?

Staff at a county zoo often encounter challenges such as managing animal welfare, handling emergencies, and engaging with a diverse public audience. Effective communication, ongoing training, and strong collaboration among animal care teams, education staff, and administration are essential to address these issues. Additionally, regular team meetings and clear protocols help ensure everyone is prepared to respond to animal health needs and visitor concerns, creating a safe and educational environment for both animals and guests.
What cities are hiring for County Zoo jobs? Cities with the most County Zoo job openings:
What states have the most County Zoo jobs? States with the most job openings for County Zoo jobs include:
What job categories do people searching County Zoo jobs look for? The top searched job categories for County Zoo jobs are:
County Zoo jobs near you
Infographic showing various County Zoo job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Switchboard Zoo Worker (Seasonal)

mkecounty

Milwaukee, WI • On-site

$16.50 - $23.87/hr

Other

Posted 12 days ago

Job description

Switchboard Zoo Worker (Seasonal)

Milwaukee County Zoo

Hourly Pay Range: $16.50 - $23.87

Closing Date: 06/11/2026 or upon receipt of the first 50 applications

 

Job Summary: Serves as the Zoo’s central communications hub—providing professional customer service via phone, computer, and radio (including emergency calls)—with proficiency in multiline phones, computer applications, and radio equipment; also processes payments/refunds and supports entry using cameras and electronic gate access controls.

Essential Responsibilities:

  • Switchboard Operator: Operates an integrated communications system with primary responsibility for the switchboard console, managing the receipt, transmission, screening, and transfer of hundreds of phone calls each day. Coordinates and distributes daily communication messages to Zoo staff.
  • Receptionist and Customer Service/Cash Handling: Provides guests with accurate information about Zoo products and services. Works to resolve guest concerns efficiently, courteously, and professionally to ensure a positive experience during their visit. Uses basic problemsolving skills to determine the appropriate department or staff member to direct calls or customers to for assistance.
  • Radio Communications: Monitors and responds to three radio channels, ensuring timely and accurate communication. Receives, prioritizes, and responds promptly to all radio transmissions. Relays instructions and information clearly and efficiently to radio users.
  • Emergency Response Coordination: Coordinates all human and animal emergency calls with speed and accuracy. Works closely with the ManagerOnDuty (MOD) to dispatch the appropriate emergency personnel and Zoo staff to the scene. Manages, monitors, and documents each emergency in accordance with the Zoo’s established emergency procedures.
  • Point of Sale System Knowledge and Abilities: Operates the Point of Sale (POS) station and manages transactions including refunds, gift card sales, admission tickets, and vending. Accurately logs all activities and prepares the daily cash handling report.
  • Basic Operation Knowledge of Gates and Closed-Circuit Television (CCTV): Maintains a basic operational knowledge of the Zoo’s software systems, including Genetec for ClosedCircuit Television (CCTV) operation and CCure 9000 for gate access control.

Minimum Requirements:

  • Authorized to work in the United States.
  • Must have a high school diploma or equivalent (GED).
  • At least one (1) year of experience in Customer service, dispatch, radio operator, logistics.
  • Basic knowledge of all related computer and software applications, such as word processing and spreadsheets.
  • Basic knowledge of Smartsheet and PointofSale (POS) systems.

NOTE:  This original application is open to permanent residents of the United States. Appointee must establish residency in the state of Wisconsin within six months of start date and maintain such residency during incumbency. In accordance with Section 11, Rule 3 of the Civil Service Rules a non-competitive examination will be held for this position. The non-competitive examination will consist of criteria deemed appropriate by the Director of Human Resources.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

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