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What is a Country Inn Suites?

A Country Inn & Suites job typically involves working in hospitality roles such as front desk associate, housekeeping, maintenance, or management. Employees ensure guests have a comfortable stay by providing excellent customer service, maintaining cleanliness, and handling reservations. Positions may vary from entry-level to managerial roles, offering opportunities for career growth in the hotel industry.

What are the key skills and qualifications needed to thrive in the Country Inn Suites position, and why are they important?

To thrive at Country Inn & Suites, candidates generally need strong hospitality knowledge, customer service abilities, and experience in hotel operations or management. Familiarity with reservation and property management systems (such as Opera or OnQ), along with relevant certifications like CPR/First Aid or hospitality training, is often valuable. Excellent interpersonal skills, attention to detail, and problem-solving abilities help employees stand out in guest-facing and team situations. These competencies ensure seamless guest experiences, efficient operational performance, and contribute to the hotel's positive reputation.

What are the typical work shifts and team structure at Country Inn & Suites?

At Country Inn & Suites, work shifts often vary depending on the specific position, with front desk and guest services roles commonly staffed on rotating morning, evening, and occasional overnight schedules to ensure 24/7 coverage. The team typically includes front desk associates, housekeeping staff, maintenance, and a management team, all collaborating closely to maintain high service standards. Employees may work individually or in small groups, but strong communication and coordination are key to meeting guest needs efficiently. This structure provides opportunities to learn from different departments and can lead to advancement into supervisory or management roles for motivated team members.

What are the most commonly searched types of Country Inn Suites jobs in Florida?

The most popular types of Country Inn Suites jobs in Florida are:

What are popular job titles related to Country Inn Suites jobs in Florida?

For Country Inn Suites jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Country Inn Suites jobs in Florida look for?

The top searched job categories for Country Inn Suites jobs in Florida are:

What cities in Florida are hiring for Country Inn Suites jobs?

Cities in Florida with the most Country Inn Suites job openings:

Country Inn Suites jobs near you
Infographic showing various Country Inn Suites job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Front Desk Supervisor

Country Inn & Suites Crestview

Crestview, FL • On-site

$15 - $17/hr

Full-time

Re-posted 12 days ago

Job description

Job Summary:
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation: $15 - $17

Key Responsibilities:

  • Led and trained front desk staff, and managed shift schedules.
  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
  • Handle confidential guest information with integrity.
  • Resolve guest complaints and requests in a friendly, professional manner.
  • Ensure the lobby and common areas are clean and welcoming.
  • Manage cash drawer contents and transactions during shifts.
  • Coordinate with Housekeeping/Maintenance to ensure room readiness.
  • Process payments (cash, debit, credit) and check-outs, resolving any charges.
  • Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
  • Supervise staff performance and complete performance reviews.
  • Assist guests with directions and information about the property and local areas.
  • Perform administrative duties such as filing and updating records.
  • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
  • Complete other duties as assigned.

Requirements:

  • Minimum 2 years of hospitality experience.
  • Minimum 2 years of front desk experience.
  • At least 1 year of supervisory experience, preferably in hospitality.
  • Proficiency in Windows OS and company-approved spreadsheets and word processing.
  • Strong verbal and written communication skills.
  • Ability to handle guest complaints and resolve issues promptly.
  • Ability to manage time effectively in high-pressure situations.
  • High school diploma or equivalent.

Physical Demands:

  • Regularly required to walk, stand, and use hands to reach.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Must be able to lift and move up to 50 pounds occasionally.

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