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Counter Sales Manager Jobs in Oregon (NOW HIRING)

Multi Sales

BRANCH MANAGER

Portland, OR · On-site

$70K - $80K/yr

MS Suite, ERP systems (Epicor Solar Eclipse), etc. * 2+ years of experience selling in an industrial counter sales environment * 2+ years of warehouse functions & management * Ability to process ...

Multi Sales

BRANCH MANAGER

Portland, OR · On-site

$70K - $80K/yr

MS Suite, ERP systems (Epicor Solar Eclipse), etc. * 2+ years of experience selling in an industrial counter sales environment * 2+ years of warehouse functions & management * Ability to process ...

DAVISON AUTO PARTS

Parts Counter Professional

Dallas, OR · On-site

$17 - $20/hr

... Sales team -- people who deliver excellent customer service with a positive attitude and a ... Take on additional responsibilities as assigned by management What You'll Need * Positive attitude ...

Pacific Seafood

Retail Counter Associate

Tillamook, OR · On-site

$16/hr

The Retail Counter - Sales at Pacific Seafood is a key role on our Retail team supporting efforts ... Management and Display: * Stock and merchandise all seafood products in the display case. * Rotate ...

Pacific Seafood

Retail Counter Associate

Bay City, OR · On-site

$16/hr

The Retail Counter - Sales at Pacific Seafood is a key role on our Retail team supporting efforts ... Management and Display: * Stock and merchandise all seafood products in the display case. * Rotate ...

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Counter Sales Manager information

What does a Counter Sales Manager do?

A Counter Sales Manager oversees the sales operations at a retail counter or service desk, managing staff, assisting customers, and ensuring excellent customer service. They are responsible for achieving sales targets, managing inventory, handling customer inquiries or complaints, and training sales staff. Additionally, they often coordinate promotions, monitor stock levels, and implement company policies to improve sales performance. Their role is crucial in maintaining smooth daily operations and driving the success of the storefront.

What are the key skills and qualifications needed to thrive as a Counter Sales Manager?

To thrive as a Counter Sales Manager, you need strong sales acumen, product knowledge, and experience in retail or wholesale environments, often backed by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory management tools, and customer relationship management (CRM) software is typically required. Excellent communication, leadership, and problem-solving abilities are crucial soft skills for managing staff and building customer loyalty. These competencies drive sales performance, ensure smooth operations, and foster positive customer experiences.

What are the biggest challenges a Counter Sales Manager typically faces, and how can they be addressed?

One of the main challenges for a Counter Sales Manager is balancing customer service excellence with meeting sales targets in a fast-paced environment. Managing inventory efficiently while ensuring that the sales team stays motivated and knowledgeable about products can also be demanding. Effective communication, regular product training, and strong organizational skills help address these challenges, ensuring smooth operations and high customer satisfaction. Collaboration with purchasing, logistics, and marketing teams is also key to staying ahead of customer needs and market trends.

What is the difference between Counter Sales Manager vs Counter Sales Associate?

AspectCounter Sales ManagerCounter Sales Associate
ResponsibilitiesOversees sales team, manages customer relationships, develops sales strategiesAssists customers, processes sales transactions, stocks shelves
Required CredentialsHigh school diploma; experience in sales; sometimes certifications in sales or managementHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervisory role in retail or wholesale settings, often in automotive, hardware, or industrial suppliesFrontline customer service in retail counters, similar industries

The Counter Sales Manager and Counter Sales Associate roles share industry settings and customer service environments. The main difference lies in responsibilities and experience levels, with the manager overseeing sales operations and the associate focusing on assisting customers directly. Both roles often require similar credentials, but the manager typically has more experience and leadership duties.

What is the role of a counter sales manager?

A counter sales manager oversees sales activities at a retail or wholesale counter, supervising staff, managing customer relationships, and ensuring sales targets are met. They often handle product knowledge, inventory management, and may use point-of-sale systems to process transactions.

What cities in Oregon are hiring for Counter Sales Manager jobs?

Cities in Oregon with the most Counter Sales Manager job openings:

Counter Sales Manager jobs near you

Automotive Parts Counter Associate

Henry Day Ford

Aloha, OR • On-site

$37K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Aloha Kia Kauai, a Ken Garff Automotive Dealership, is currently looking for a talented Parts Front Counter Sales Associate that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here's why you'll want to work here:

  • Paid training and real career growth
  • Competitive compensation package
  • Compensation: Average - $37,500-$65,000+ yearly
  • Great people with a great culture
  • Paid Time Off and 401k with Company match
  • Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
  • Year-end bonus program for all employees (Garff Giveback)
  • Employee discounts on Vehicle Purchase, Parts, Service and More!

***The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance related bonuses and incentives.

Here's what you'll be doing:

  • Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to the dealership's guidelines; deals directly with customer complaints stemming from parts issues.
  • Encourage the sale of branded parts.
  • Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions
  • Establish processes to ensure accuracy between inventory and computer records.
  • Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available.
  • Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met.
  • Make warranty and billing adjustments.
  • Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible
  • Ensure that all dealership purchases are properly accounted for before payment is made.
  • Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory.
  • Assist in collecting on overdue accounts.
  • Notify all special-order customers upon arrival of parts.

Here's what you'll need:

  • 2 or more years of experience in an automotive parts department preferred
  • Ability to read and comprehend job-related instructions and information whether electronic or paper-based
  • Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems
  • High School diploma or equivalent required
  • Must have the ability to move about the parts department and have computer skills
  • Ability to meet the physical requirements of the role (i.e. lift over 50lbs.)
  • A valid in-state driver's license and a good driving record, per company standards

We are an Equal Opportunity Employer

(( We Hear You ))

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