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Counter Professional Jobs in Delaware (NOW HIRING)

Dairy Queen

Front Counter Crew Member

Newark, DE · On-site

$11.75 - $15.50/hr

Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance * Enthusiastically greet and welcome fans to the Dairy Queen brand * Assist fans with menu navigation and ...

G and C Newark LLC

Front Counter Crew Member

Newark, DE · On-site

$11.75 - $15.50/hr

Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance * Enthusiastically greet and welcome fans to the Dairy Queen brand * Assist fans with menu navigation and ...

G and C Newark LLC

Front Counter Crew Member

Newark, DE

$11.75 - $15.50/hr

Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance * Enthusiastically greet and welcome fans to the Dairy Queen brand * Assist fans with menu navigation and ...

Dairy Queen

Front Counter Crew Member

Newark, DE · On-site

$11.75 - $15.50/hr

Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance * Enthusiastically greet and welcome fans to the Dairy Queen brand * Assist fans with menu navigation and ...

Daikin

Counter Sales Associate 1

New Castle, DE

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations  * Good phone etiquette and e-mail etiquette  * Ability to deal with high-volume customer ...

Daikin

Counter Sales Associate 1

New Castle, DE · On-site

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations * Good phone etiquette and e-mail etiquette * Ability to deal with high-volume customer ...

Daikin

Counter Sales Associate 1

New Castle, DE

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations  * Good phone etiquette and e-mail etiquette  * Ability to deal with high-volume customer ...

PRICE AUTOMOTIVE GROUP

RETAIL ASSOCIATE

Millsboro, DE

$13.25 - $15.25/hr

As needed assist with putting stock away in Accessories Store Parts/Service Counter * Provide prompt and professional customer service in a courteous manner at all times to customers who walk-in or ...

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All JobsCounter Professional JobsCounter Professional Jobs in Delaware

Counter Professional information

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What cities in Delaware are hiring for Counter Professional jobs? Cities in Delaware with the most Counter Professional job openings:
Counter Professional jobs near you

Parts Counterperson

Boulevard Auto Sales, Inc

Millsboro, DE • On-site

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.  Join the Ford Family where we value service to each other and the world as much as to our customers!

Parts Counter Person Compensation and Benefits:

  • Competitive Pay

  • Flexible Working Hours

  • Health Insurance

  • PTO & Sick Leave

  • 401(K)

Parts Counter Person Responsibilities:

  • Oversee the parts sales process from start to finish

  • Work with parts manager to locate any parts not in stock

  • Complete special order part request for the customer

  • Communicate with customer on parts status

  • Communicate with staff and customers in a friendly and professional manner

  • Must follow all company safety policies and procedures

  • Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:

  • Previous experience at a Ford dealership is a plus

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Effective analytical and communication skills

  • Strong reading, computer, and mathematics skills

  • Ability to learn new technology and repair and service procedures and specifications

  • Minimum of 1 year in service department

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude 

  • High school diploma or equivalent

  • Experience with auto parts sales (preferred)

  • Ability to work in a fast-paced work environment

  • Strong organizational and time management skills

  • Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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