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Counter Professional Jobs in Delaware (NOW HIRING)

Sheridan Ford

Parts Counter Person

Wilmington, DE · On-site

Sheridan Ford is seeking a reliable and detail-oriented Parts Counter Person to join our team in ... Opportunity for professional growth and development. * Supportive team environment. About the ...

Sheridan Ford

Parts Counter Person

Wilmington, DE · On-site

Sheridan Ford is seeking a reliable and detail-oriented Parts Counter Person to join our team in ... Opportunity for professional growth and development. * Supportive team environment. About the ...

Sheridan Ford

Parts Counter Person

Wilmington, DE · On-site

Sheridan Ford is seeking a reliable and detail-oriented Parts Counter Person to join our team in ... Opportunity for professional growth and development. * Supportive team environment. About the ...

Sheridan Ford

Parts Counter Person

Wilmington, DE

Sheridan Ford is seeking a reliable and detail-oriented Parts Counter Person to join our team in ... Opportunity for professional growth and development. * Supportive team environment. About the ...

Sheridan Ford

Parts Counter Person

Wilmington, DE · On-site

Sheridan Ford is seeking a reliable and detail-oriented Parts Counter Person to join our team in ... Opportunity for professional growth and development. * Supportive team environment. About the ...

NAPA AUTO PARTS

NAPA Automotive Counter Sales Rep

Wyoming, DE · On-site

$17.75 - $22/hr

Counter Sales: Are you looking for a great opportunity to gain the NAPA KnowHow? Join the winning ... Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all ...

Fisher Auto Parts

Counter Sales - Full Time

Milford, DE · On-site

$15.75 - $20.25/hr

Description Federated/Fisher Auto Parts, Home of the Parts Professionals! Providing world class ... Our Milford , Delaware location is seeking a Full-Time Counter Salesperson! Hours: 32 + hours ...

Fisher Auto Parts

Counter Sales - Full Time

Milford, DE · On-site

$15.75 - $20.25/hr

Federated/Fisher Auto Parts, Home of the Parts Professionals! Providing world class customer ... Our Milford , Delaware location is seeking a Full-Time Counter Salesperson! Hours: 32 + hours ...

Taco Reho

Front Counter/Drive Thru Staff

Rehoboth Beach, DE · On-site

$13.50 - $16.50/hr

Front Counter/Drive Thru Staff - Taco Reho Summary of Position: If you're into bold flavors, good ... Professional leadership development and continuous coaching amp; mentorship .... and tons more! W ...

Lucky Strike

Greeter / Counter Desk Attendant

Wilmington, DE · On-site

$13.50 - $17.50/hr

Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with ... The company also owns the Professional Bowlers Association, the major league of bowling and a ...

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All JobsCounter Professional JobsCounter Professional Jobs in Delaware

Counter Professional information

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What cities in Delaware are hiring for Counter Professional jobs? Cities in Delaware with the most Counter Professional job openings:
Counter Professional jobs near you

Counter Sales Associate

NORTHEASTERN SUPPLY INC

Georgetown, DE • On-site

$17.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Northeastern Supply rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

192nd of 415 rated retail wholesalers

Job description

Counter Sales Associate

Full-Time  |  Branch

$17.50 – $26.50 / hr

Hourly Pay Range

Reports To:

Branch Manager

DEPARTMENT

Counter Sales

EXPERIENCE

Experience Preferred

BENEFITS ELIGIBLE AFTER

45 Days of Employment

ROLE OVERVIEW

The Counter Sales Associate drives sales and customer satisfaction by assisting walk-in and telephone customers with product selection and order fulfillment. This role leverages technical knowledge to solve customer needs and build lasting relationships.

CORE RESPONSIBILITIES

Order Fulfillment & Inventory

  • Pull, fill, pack, and set up orders for delivery or pickup; track order status at all times
  • Receive shipments, log into inventory, conduct audits, and process returns accurately

Customer Service

  • Assist counter and phone customers with orders, product info, pricing, and availability
  • Greet all customers professionally; resolve issues promptly or escalate as needed
  • Maintain a clean, organized counter and product display area

Sales & Product Knowledge

  • Upsell complementary products and convert requests to stocked brands where appropriate
  • Maintain deep product and industry knowledge; follow company pricing and credit guidelines
  • Assess customer needs to determine appropriate service level or escalation path

Teamwork & Standards

  • Build customer relationships; adapt approach to different customer types and needs
  • Collaborate with team, share best practices, and support a positive work environment
  • Follow all company procedures, policies, and Employee Handbook requirements
  • Other duties as assigned

Summary

QUALIFICATIONS

  • High school diploma or GED required
  • Product, applications, or wholesale distribution experience preferred
  • Ability to lift up to 75 lbs. and stand for up to 8 hours daily
  • Able to stoop, bend, and reach inventory; work in indoor and outdoor environments

BENEFITS

Eligible to enroll on the 1st of the month following 45 days of employment:

  •   Medical, Dental & Vision
  •   Short & Long-Term Disability
  •   Life Insurance
  •   Flexible Spending Account (FSA)
  •   Telehealth
  •   Gym Reimbursement
  •   401(k) with Company Match
  •   Free Surgery & Imaging Program*
  •   Free Medications*
  •   Delta Perks — Local Discounts
  •   Discount Hub
  •   Coverage available for families

* Free Surgery & Imaging and Free Medications programs are subject to eligibility and program terms.

Additional duties may be assigned as needed. We are an equal opportunity employer.

What Northeastern Supply employees say

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Benefits

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