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Counter Manager Jobs in Woonsocket, RI (NOW HIRING)

The Pete Store

Parts Counter Sales

Johnston, RI · On-site

... the counter, through the shop or on the phone. Responsible for assisting all customers and ... Manage incoming and outgoing phone traffic while providing price quotes and other information.

Genuine Parts Company

Counter Service

Boston, MA · On-site

$16/hr

Provide outstanding customer service and interact with management and technicians * Bring customer focus and high energy to our fast-paced environment. * Ask appropriate questions to ensure correct ...

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Counter Manager information

See Woonsocket, RI salary details

$12

$20

$46

How much do counter manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for counter manager in Woonsocket, RI is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.81 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What cities near Woonsocket, RI are hiring for Counter Manager jobs?

Cities near Woonsocket, RI with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Woonsocket, RI as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,037 per year, or $20.7 per hour.

Parts Department Counter

Grieco Automotive Group

Johnston, RI • On-site

Full-time

Re-posted 21 days ago

Job description

Parts Counter Person  Grieco Collision Center is looking to hire an experienced, multi-tasking Parts Advisor!  If you are a motivated individual seeking to grow within an auto group that embraces a "promote from within" philosophy, this is a great fit for you! Recognition, community, and transparency are core values that are proudly embraced, and we strive to treat every customer and employee like family. Schedule: Monday- Friday 8a-5p NO WEEKENDS!!  Job Duties: • Looking up parts for technicians, and advisors  • Receiving parts from manufacturer and outside vendors, unpacking, arranging, and placing items in bins and on shelves when needed  • Mirror match new parts with old parts for any discrepancy.  • Retain Supplement parts that need to be processed.  • Scrapping Supplement parts not needed or after insurance inspection is complete.  • Control and maintain all inventory.  • ETC. Requirements:  • Automotive dealer parts experience is preferred.  • Strong communication skills, especially over the phone.  • Ability to work well in a fast-paced multitasking environment.  • Self-motivated and results driven with a positive team-player attitude.  • Must enjoy challenges and interacting with a variety of people and situations.  • Highly developed sense of integrity and commitment to customer satisfaction.  • ROME SOFTWARE knowledge is a plus but not required. Will train. • Must be able to work in a close team environment as well as on your own 
 Contact Harold Cimorelli 401-231-1118Reports to the Parts Manager

 
Qualifications
Education

High school diploma or the equivalent.


Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

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