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Counter Manager Jobs in Pawtucket, RI (NOW HIRING)

Counter Sales (31819)

Bristol, RI

$17 - $22/hr

The Counter Sales position will work as a part of a team reporting to the Profit Center Manager. This role is the entry-level position in the Sales department and will be responsible for operational ...

We are seeking a Counter Sales Associate for our Fall River, MA facility to join our team. This ... Resolve or alert management regarding inventory issues or customer concerns. * Work with clerical ...

Counter Sales

Franklin, MA · On-site

$22 - $25/hr

Job Summary The Counter Sales role delivers exceptional customer service through in-person, phone ... Manages pricing, product availability, and order status via phone, email, fax, and in-person ...

Counter Server

Seekonk, MA · On-site

$16.50 - $25.40/hr

Provides support as a member of the seafood team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

Counter Server

Bellingham, MA · On-site

$16 - $25.40/hr

Provides support as a member of the seafood team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

Escalate systemic inventory issues to the Supply Chain Manager. * Learn and assist in receiving ... The ideal Inventory Cycle Counter will have/be * 2+ years of inventory control experience in a ...

Counter Staff

Bellingham, MA · On-site

$16 - $25.40/hr

Provides support as a member of the meat team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

Counter Staff

Cranston, RI · On-site

$14.75 - $17.75/hr

Provides support as a member of the meat team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

Counter Server

Seekonk, MA · On-site

$16.50 - $25.40/hr

Provides support as a member of the meat team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

Counter Staff

Providence, RI · On-site

$15 - $24.40/hr

Provides support as a member of the seafood team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

Counter Staff

Bellingham, MA · On-site

$16 - $25.40/hr

Provides support as a member of the meat team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

Counter Staff

Bellingham, MA · On-site

$16 - $25.40/hr

Provides support as a member of the seafood team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

Parts Counter Person

Fall River, MA · On-site

$25K - $70K/yr

Experience with inventory management software. * Certification in automotive technology or related ... The preferred skills, such as knowledge of automotive systems, enhance the Parts Counter Person ...

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Counter Manager information

See Pawtucket, RI salary details

$12

$21

$47

How much do counter manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for counter manager in Pawtucket, RI is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.10 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What cities near Pawtucket, RI are hiring for Counter Manager jobs?

Cities near Pawtucket, RI with the most Counter Manager job openings:

$20 - $25/hr

Full-time

Life, Retirement

Posted 2 days ago

New


Riverhead Building Supply rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Counter Salesperson Responsibilities

  • Assist customers with product selection and purchases.
  • Provide exceptional service in person and over the phone.
  • Process sales transactions and customer orders using the ERP system.
  • Coordinate deliveries and communicate estimated arrival times.
  • Obtain quotes and lead times from manufacturers and vendors.
  • Manage order inquiries and resolve customer issues.
  • Build strong relationships with customers, vendors, and suppliers.
  • Maintain accurate sales and order records.

We are willing to train motivated candidates with strong customer service skills and transferable experience.


Counter Salesperson

We require:

  • Well spoken with a professional appearance.
  • Familiarity of building supplies.
  • Experience in sales of building materials and millwork preferred.
  • Experience with ERP and CRM is a plus.
  • Strong mathematical, language, computer and email skills.
  • Organizational and multi-tasking skills are essential.
  • Some weekend availability required. 

Counter Salesperson

We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts

For compliance purposes for RI transparency, the expected salary range is $20.00-$25.00.  Compensation will be based on experience and other factors permitted by law.

Counter Salesperson - Great opportunity to use your customer service skills and knowledge of millwork and building supplies to assist our customers in selecting materials, setting up deliveries and obtaining quotes/lead times.

At RBS, you will have:

  • Amazing people to work with that help you succeed.
  • Work/life balance with a culture of kindness and respect.
  • Company-hosted family events.
  • Rewarding careers with supportive management. 
  • Participation in philanthropic activities in the community.
  • Professional Development | On-site & virtual training
  • Stability from our long history of success and growth.
  • Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
  • The opportunity to grow your career and move up the ladder!

Core Values

We are committed to a culture that reflects our values. All team members are expected to model these in every interaction:

  • Championing Customer Needs – Prioritize customer satisfaction and service excellence.
  • Acting with Honesty and Integrity – Do the right thing, always.
  • Following Policies and Procedures – Ensure compliance and consistency.
  • Working Safely – Promote a safe and healthy work environment.
  • Teamwork – Collaborate, support, and treat others with respect

Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees.

EOE, including but not limited to disability and veteran status.

For more information, call: 631.591.8100

Counter Salesperson


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