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Counter Manager Jobs in Surrey, BC (NOW HIRING)

Kal Tire

Front Counter Sales Representative

Vancouver, BC · On-site

CA$21.64 - CA$22.06/hr

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset

Kal Tire

Front Counter Sales Representative

Abbotsford, BC · On-site

CA$21.64/hr

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset

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Cycle counter-Inventory

Delta, BC · On-site

CA$19 - CA$20/hr

Job Summary The Cycle Counter will be responsible for maintaining accurate inventory records by ... Good organizational and time-management skills. * Basic computer skills. * Ability to perform ...

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Kal Tire

Front Counter Sales Representative

Vancouver, BC · On-site

CA$21.64 - CA$22.06/hr

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset

London Drugs Limited

Beauty Advisor

Vancouver, BC · On-site

CA$18.25 - CA$21.58/hr

... counter manager, skin care specialist, or similar job * education in aesthetics, makeup design or a related field * demonstrated understanding of retail merchandising WHY YOU WANT TO WORK HERE:

London Drugs Limited

Beauty Advisor

Vancouver, BC · On-site

... counter manager, skin care specialist, or similar job * education in aesthetics, makeup design or a related field * demonstrated understanding of retail merchandising WHY YOU WANT TO WORK HERE:

London Drugs Limited

Beauty Advisor

Vancouver, BC · On-site

CA$18.25 - CA$21.58/hr

... counter manager, skin care specialist, or similar job * education in aesthetics, makeup design or a related field * demonstrated understanding of retail merchandising WHY YOU WANT TO WORK HERE:

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Surrey, BC

Counter Manager information

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What are the most commonly searched types of Counter jobs in Surrey, BC?

The most popular types of Counter jobs in Surrey, BC are:

What cities near Surrey, BC are hiring for Counter Manager jobs?

Cities near Surrey, BC with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Surrey, BC as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Front Counter Sales Representative

Kal Tire

Vancouver, BC • On-site

CA$21.64 - CA$22.06/hr

Full-time, Temporary

Posted 9 days ago

Job description

If you enjoy working with customers, staying busy, and being part of a team, this role is a good fit.

As a Front Counter Sales Representative, you’ll be the first point of contact in the store—helping customers choose the right products and services while keeping things moving. This is a temporary position with full-time hours for the duration of the contract.

You’ll be part of a team that works together, supports each other, and delivers a consistent experience for every customer.

Responsibilities

  • Greet customers and assist with product and service inquiries
  • Prepare quotes, explain options clearly, and support sales decisions
  • Complete vehicle check-ins, including gathering mileage, tire condition, and service details (outdoors in all weather)
  • Look up parts, pricing, and availability using internal systems
  • Prepare invoices and process transactions accurately
  • Answer calls, book appointments, and maintain accurate customer records
  • Maintain a clean, organized, and safe work environment
  • Work closely with the shop team to ensure a smooth customer experience

Requirements

  • Previous customer service and sales experience
  • Interest in automotive (tires, basic vehicle knowledge, or parts lookup is an asset)
  • Comfortable working indoors and outdoors in all weather conditions
  • Strong communication skills with a practical, customer-first approach
  • Ability to manage multiple tasks in a fast-paced environment
  • Valid driver’s license is an asset
  • Ability to lift 30–50 lbs as required
  • Team-oriented and committed to working safely

What We Offer

  • Hourly wage: $21.64 - $22.06
  • Hands-on experience in customer service and automotive sales
  • A supportive, team-focused work environment
  • Opportunity to build practical skills in a fast-paced setting

Store Details

  • Multiple Locations across the City of Vancouver: 
    • 8130 ONTARIO ST
    • 1670 MAIN ST
    • 2790 ARBUTUS ST
    • 2055 CLARK DR
  • General Hours of Operation:
    • Monday to Friday: 07:30 - 18:00
    • Saturday, Sunday: 08:00 - 17:00
  • Multiple Training Dates Starting: September 14, 2026

Shifts will be scheduled within store operating hours and may include weekends.

Hiring Process

Shortlisted candidates will be contacted for an interview and may be invited for a guided tour of the store and service area.

Candidates are considered for one location at a time. To help us review applications effectively, please apply to no more than two Kal Tire locations.

All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada.

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