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Counter Assistant Jobs in Surrey, BC (NOW HIRING)

Kith

Counter Associate

Vancouver, BC

CA$21 - CA$23/hr

The Kith - Treats Counter Associate is the face of the Kith Treats shop. They are personable ... Participate and assist in Physical Inventories as required by the business. * Assist the ...

City of Burnaby

Front Counter Clerk - RCMP

Burnaby, BC · On-site

... assist Community Police Office Coordinators with administration (data entry) work in managing ... You will take reports at the counter and complete applicable forms for complaints concerning ...

New

City of Burnaby

Front Counter Clerk - RCMP

Burnaby, BC · On-site

... assist Community Police Office Coordinators with administration (data entry) work in managing ... You will take reports at the counter and complete applicable forms for complaints concerning ...

New

Kal Tire

Front Counter Sales Representative

Richmond, BC · On-site

CA$21.64/hr

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

Kal Tire

Front Counter Sales Representative

Richmond, BC · On-site

CA$21.64/hr

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

Kal Tire

Front Counter Sales Representative

Abbotsford, BC · On-site

CA$21.64/hr

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

Kal Tire

Front Counter Sales Representative

Vancouver, BC · On-site

CA$21.64 - CA$22.06/hr

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

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Counter Assistant information

See Surrey, BC salary details

$7

$12

$17

How much do counter assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for counter assistant in Surrey, BC is $12.76, according to ZipRecruiter salary data. Most workers in this role earn between $9.87 and $15.16 per hour, depending on experience, location, and employer.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the duties of a counter assistant?

A counter assistant is responsible for serving customers at a sales counter, handling transactions, providing product information, and maintaining the cleanliness and organization of the counter area. They often use cash registers or point-of-sale systems and may assist with inventory management and customer inquiries.

What are the most commonly searched types of Counter jobs in Surrey, BC?

The most popular types of Counter jobs in Surrey, BC are:

Counter Assistant jobs near you
Infographic showing various Counter Assistant job openings in Surrey, BC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $26,541 per year, or $12.8 per hour.

Sales Counter & Logistics Associate

Southern Irrigation

Langley, BC • On-site

$25 - $35/hr

Full-time

Posted 18 days ago

Job description

Southern Irrigation is actively seeking a motivated and reliable individual to join our team our Langley location. This role is ideal for someone who enjoys hands-on work, helping customers, and wants to build a long-term career in the irrigation and water systems industry.


Job Title: Sales Counter & Logistics Associate


Rate of Pay: $25-$35/hr plus benefits (depending on technical knowledge, skills and experience)


Location:
23160 72 Avenue, Langley, BC, V2Y 2K2


Job purpose: This position supports both retail sales and logistics. Primary responsibilities include providing quality customer service and product support at the sales counter while ensuring customer orders are gathered, packaged, processed and sent/delivered accurately, efficiently and safely.


Key Result Areas

  • Consistently treats customers with integrity, honesty and credibility
  • Processes customer orders, POS transactions, payments and order picking/packaging accurately and efficiently
  • Ensures orders are prepared and shipped within the desired time frame while maintaining clean, organized retail and logistics areas


Job Duties and Responsibilities

  • Build and maintain strong customer relationships, delivering personalized attention, quality service and value
  • Help retail customers locate products and advise on products as appropriate
  • Process customer orders, POS transactions and payments
  • Gather and package customer and will-call orders; stock shelves and maintain clean, presentable retail and logistics areas
  • Track shipments as needed and assist in the preparation of inter-company transfers
  • Cross-train on additional Shipper duties, including acquiring rates and preparing customs paperwork
  • Attend year-round training and product knowledge seminars; assist other departments as required and work as a team to achieve collective goals


Competencies

  • Positive, presentable, reliable and team-oriented, with a clear focus on customer service
  • Highly organized with strong attention to detail and able to work in a fast-paced environment
  • Strong people orientation and ability to build relationships with customers, drivers and transport companies
  • Understands the drivers of return on investment for each client; aptitude for POS and MS Office software
  • Self-driven and results-oriented with a clear focus on efficiency and the ability to identify and contribute improvement solutions
  • Experience in irrigation or plumbing is preferred


Core Values

  • Work Hard

Be punctual, dependable, knowledgeable, and efficient.

  • Win as a Team

Support your coworkers professionally andpersonally, andcontribute to the success of the whole team.

  • Wow Our Customers

Treat customers with respect and provide personal, practical, and efficient service.


As a provider of intelligent water solutions, Southern Irrigation strives to be best in the industry, and in return we provide amazing opportunities for our people.


Southern Irrigation offers impressive employee benefits such as 100% employer-paid health benefits plan, RRSP matching, culture and community events, and opportunities for employee bonuses.


At Southern Irrigation we know our success is based on having all "A" players rowing in the same direction. OurWork(hard),Win(as a team), andWow(our customers) attitude makes the environment at Southern Irrigation both challenging and fun.

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