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Counter Assistant Jobs in Surrey, BC (NOW HIRING)

Sonepar

Counter Sales Associate

Surrey, BC · On-site

Scope of the position The Counter staff is responsible for looking after all customers that come in ... maintenance etc. * Assist and support Account Managers with customer orders and requests

Canada Post

Post Office Assistant - Term

Milner, BC · On-site

CA$20.54/hr

We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers. Note: The ideal candidate should reside in the ...

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All JobsCounter JobsCounter Assistant JobsCounter Assistant Jobs in Surrey, BC

Counter Assistant information

See Surrey, BC salary details

$7

$12

$17

How much do counter assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter assistant in Surrey, BC is $12.76, according to ZipRecruiter salary data. Most workers in this role earn between $9.87 and $15.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the most commonly searched types of Counter jobs in Surrey, BC? The most popular types of Counter jobs in Surrey, BC are:
Counter Assistant jobs near you
Infographic showing various Counter Assistant job openings in Surrey, BC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $26,541 per year, or $12.8 per hour.

Front Counter Sales Representative

Kal Tire

Abbotsford, BC

CA$21.64/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

Join Kal Tire as a Front Counter Sales and Service Representative and help customers with their automotive products and services needs while delivering exceptional experiences. If you're passionate about the automotive industry and ready to grow your skills, we want to hear from you! This full-time, permanent role is based in our Abbotsford, BC store (31716 South Fraser Way). 

Key Highlights of the Role 

  • Engage with customers by recommending tires and services, preparing quotes, and processing transactions to ensure a seamless experience. 
  • Collaborate with a dynamic and supportive team, benefiting from cross-training opportunities and professional growth. 
  • Leverage your industry expertise and passion for the automotive sector to build strong customer relationships and enhance product knowledge. 
  • Prioritize customer satisfaction by effectively addressing and resolving concerns to ensure a positive experience. 

Why Kal Tire? 

  • A proudly Canadian, people-first organization with global reach, our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.   
  • This position offers starting wages of  $21.64. We offer a clear path for career advancement with wage increases along the way.   
  • Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees.   
  • Participate in an RRSP (Registered Retirement Savings Plan) program with matching Profit Sharing (DPSP (Deferred Profit-Sharing Plan). 
  • Employee discounts on tires, services, and additional perks 

Responsibilities 

  • Assist customers with products and service needs, ensuring a positive experience 
  • Develop knowledge of Kal Tire’s products and services 
  • Prepare quotes, process sales, and handle pricing inquiries 
  • Meet sales targets by converting leads into lasting customer relationships 
  • Answer calls, set up appointments, and maintain accurate records 
  • Maintain a clean and safe work environment 

Qualifications 

  • At least 2 years of experience in sales or service-related roles 
  • Effective communication, problem-solving, and organizational skills 
  • Familiarity with automotive industry and eagerness to learn 
  • Adaptability and a commitment to safety 

Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. 

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process. 

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