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Counter Manager Jobs in Surrey, BC (NOW HIRING)

Tooth Counter Representative Onsite, BC Henry Schein Global Is A Health Solutions Company Powered ... Excellent organizational abilities, time-management skills, and a strong work ethic are essential ...

Front Counter Sales Representative Part-time Permanent Position, 8-32 hours/week Burnaby, BC If you ... Organized and able to manage multiple tasks in a fast-paced environment * Positive attitude and ...

Counter Associate

Vancouver, BC · On-site

CA$21 - CA$23/hr

The Kith - Treats Counter Associate is the face of the Kith Treats shop. They are personable ... Using time between customers to manage inventory levels, to ensure we are always prepared.

Front Counter Sales Representative Part-time Permanent Position, 8-32 hours/week Burnaby, BC If you ... Organized and able to manage multiple tasks in a fast-paced environment * Positive attitude and ...

Front Counter Sales Representative Part-time Permanent Position, 8-32 hours/week Burnaby, BC If you ... Organized and able to manage multiple tasks in a fast-paced environment * Positive attitude and ...

... managing volunteers. You will take reports at the counter and complete applicable forms for complaints concerning willful damage, theft, hit and runs and other matters; inspects vehicles to assess ...

New

... managing volunteers. You will take reports at the counter and complete applicable forms for complaints concerning willful damage, theft, hit and runs and other matters; inspects vehicles to assess ...

New

A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature ...

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset

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Counter Manager information

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the most commonly searched types of Counter jobs in Surrey, BC?

The most popular types of Counter jobs in Surrey, BC are:

What cities near Surrey, BC are hiring for Counter Manager jobs?

Cities near Surrey, BC with the most Counter Manager job openings:

Infographic showing various Counter Manager job openings in Surrey, BC as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Store Manager Store Manager

The Estee Lauder Companies Inc.

Richmond, BC • On-site

CA$51K - CA$64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Key responsibilities

  • Lead, coach, and develop the sales team to achieve sales, customer service, and operational targets.

  • Create and execute a business plan to recruit and retain customers through strategic targeting, in-store events, and customer relationship management.

  • Manage retail operations including inventory, facilities, cash reconciliation, and staff scheduling.


Job description

The Estee Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company's products are sold in approximately 150 countries and territories under brand names including: Estee Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frederic Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty

Description We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. Qualifications Proven retail management/assistant retail management experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling Previous retail operations experience including inventory and facilities management and cash reconciliation Proven track record of leading a team to achieve sales and customer service targets Experience of creating and executing in-store events Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Pay Range: Anticipated Base Salary Range $51,200.00 to $64,100.00 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to be scaled accordingly). In addition, The Estee Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time

In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)). You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.

Equal Opportunity Employer We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.

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