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Counter Manager Jobs in Surrey, BC (NOW HIRING)

Tooth Counter Representative Onsite, BC Henry Schein Global Is A Health Solutions Company Powered ... Excellent organizational abilities, time-management skills, and a strong work ethic are essential ...

Front Counter Sales Representative Coquitlam, BC If you enjoy working with customers, staying busy ... Organized and able to manage multiple tasks in a fast-paced environment * Positive attitude and ...

Front Counter Sales Representative Part-time Permanent Position, 8-32 hours/week Burnaby, BC If you ... Organized and able to manage multiple tasks in a fast-paced environment * Positive attitude and ...

Front Counter Sales Representative Part-time Permanent Position, 8-32 hours/week Burnaby, BC If you ... Organized and able to manage multiple tasks in a fast-paced environment * Positive attitude and ...

In Canada, we are represented by 6 locally managed electrical and industrial distributors and have ... Scope of the position The Counter staff is responsible for looking after all customers that come in ...

... counter manager, skin care specialist, or similar job * education in aesthetics, makeup design or a related field * demonstrated understanding of retail merchandising WHY YOU WANT TO WORK HERE:

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Counter Manager information

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What are the most commonly searched types of Counter jobs in Surrey, BC?

The most popular types of Counter jobs in Surrey, BC are:

What cities near Surrey, BC are hiring for Counter Manager jobs?

Cities near Surrey, BC with the most Counter Manager job openings:

Infographic showing various Counter Manager job openings in Surrey, BC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

CA Tooth Counter Representative

Henry Schein

Delta, BC • On-site

$22.50/hr

Full-time

Medical, Dental, Life, Retirement

Posted 6 days ago


Henry Schein rating

8.0

Company rating: 8.0 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

59th of 362 rated logistics


Job description

Tooth Counter Representative

Onsite, BC

Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology

Our 900+ Team Schein Members in Canada work together to support dental and medical practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our Corporate Mission to life:

"To help our customers be more successful, so they can focus on delivering the best quality care."

WHY US

You will enjoy a compensation package including salary, health benefit plans and pension. We will also provide you with the opportunity to engage and participate in a variety of team perks, corporate and wellness initiatives. We are a company focused on individual talent development and success, in addition to your well-being.

WHAT YOU WILL DO

As a point of contact with Henry Schein's internal, the Tooth Counter Representative position positively represents the business and maintains the highest levels of customer service and satisfaction. The Tooth Counter Representative, provides support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner. This position is also responsible for initiating and/or implementing corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Above average customer service and people skills are required as well as accuracy and the ability to multi-task. Ability to work collaboratively with local & national tooth counter Team Schein Members (TSMs), as part of a national team.

WHAT YOU BRING

The ideal candidate has completed a post-secondary program in Administration and/or Customer Service and brings a minimum of two years of experience in customer service, clerical, or office-based roles. Proficiency with Microsoft Office, including Outlook, Word, and Excel, is required, and a dental background is considered a strong asset. This role calls for exceptional interpersonal skills, with clear and effective verbal and written communication, strong attentiveness, and the ability to actively listen to and address customer concerns. The successful candidate is a proactive problem-solver who can confidently respond to inquiries, thrive in a fast-paced, high-volume environment, and demonstrate a high level of responsibility and dedication. Excellent organizational abilities, time-management skills, and a strong work ethic are essential for success in this position.

Your favourite words are: tooth, teeth, dental distribution, tooth counting, inventory verification, product identification

*This position is based in our Vancouver Branch for fully onsite work.

Compensation: The posted range for this position is $18-$22.50 hourly which is the expected hourly range for an employee who is new to the role to fully proficient in the role. Many factors go into determining pay within the posted range including education, prior experience, training, skills, certifications, location/labour market, internal equity, etc.

Vacancy Status: This posting is for an existing, available vacancy.

WHAT DOES INCLUSION MEAN AT HENRY SCHEIN

INCLUSION at Henry Schein means valuing you for who you are. It is paramount to unleashing the power of diversity. Inclusion ensures you feel a sense of belonging, empowers you to share insights and ideas, and fosters collaboration with your colleagues. Together, we contribute to Henry Schein's success.

At Henry Schein, we believe that an integrated approach to inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse talent, supporting our marketplace, and continuing our commitment to Society.

Are you ready to join our collaborative, customer-centric environment? We'd love to meet you! #JoinOurTeam #iamteamschein #HenryScheinCareers

Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources.


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About Henry Schein

Sourced by ZipRecruiter

It was 90 years ago when Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world's leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther's values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 32 countries or territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join our nearly 22,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Melville, NY, US

Year founded

1932

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