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Counter Manager Jobs in Ridgeland, MS (NOW HIRING)

Notifies parts manager of out-of-stock parts or shop materials that need immediate attention ... Keeps front and rear counter areas clean and uncluttered. Cleans computer terminals and printers ...

Notifies parts manager of out-of-stock parts or shop materials that need immediate attention ... Keeps front and rear counter areas clean and uncluttered. Cleans computer terminals and printers ...

Front Counter Sales

Jackson, MS · On-site

$14 - $18.25/hr

Create and manage service tickets in the system. * Coordinate repair schedules with technicians and ... front counter area. * Ensure all customer interactions reflect Southern Tire Mart's service ...

Counter Sales Associate-HVAC & Plumbing

Jackson, MS · On-site

$14 - $17.50/hr

Manage special orders and follow up on order status, back-orders, and delivery timelines to maintain customer satisfaction. * Maintain a professional, organized counter environment that reflects our ...

Front Counter Sales STM 261

Jackson, MS · On-site

$14 - $18.25/hr

Create and manage service tickets in the system. * Coordinate repair schedules with technicians and ... front counter area. * Ensure all customer interactions reflect Southern Tire Mart's service ...

Shift Manager

Gluckstadt, MS

$12.25 - $15.50/hr

... front counter station procedures and if necessary, the Remedy Process. 2. Prepares and ensures ... management and as required by the local health department. 5. Performs cash management ...

Shift Manager

Gluckstadt, MS

$12.25 - $15.50/hr

... front counter station procedures and if necessary, the Remedy Process. 2. Prepares and ensures ... management and as required by the local health department. 5. Performs cash management ...

Shift Manager

Gluckstadt, MS

$12.25 - $15.50/hr

... front counter station procedures and if necessary, the Remedy Process. 2. Prepares and ensures ... management and as required by the local health department. 5. Performs cash management ...

Shift Manager

Madison, MS

$12.25 - $15.50/hr

... front counter station procedures and if necessary, the Remedy Process. 2. Prepares and ensures ... management and as required by the local health department. 5. Performs cash management ...

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

... front counter station procedures and if necessary, the Remedy Process. 2. Prepares and ensures ... management and as required by the local health department. 5. Performs cash management ...

... front counter station procedures and if necessary, the Remedy Process. 2. Prepares and ensures ... management and as required by the local health department. 5. Performs cash management ...

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Counter Manager information

See Ridgeland, MS salary details

$10

$17

$40

How much do counter manager jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for counter manager in Ridgeland, MS is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.21 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What cities near Ridgeland, MS are hiring for Counter Manager jobs?

Cities near Ridgeland, MS with the most Counter Manager job openings:

Infographic showing various Counter Manager job openings in Ridgeland, MS as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,421 per year, or $18 per hour.

Parts Counter

company667

Jackson, MS • On-site

Full-time

Re-posted 9 days ago


Job description

Description
Summary: Sells parts to all customers, over the counter, through the shop, or on the phone.
Essential Duties: Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. Provides high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order if necessary. Notifies the service advisor and the customer when special ordered parts have been received. Notifies the body shop when all parts have arrived and when they will be delivered. Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Makes sure all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number is available so that purchase and pricing can be verified. Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts. Sets up orders for daily shipment, delivery, or pick-up. Solicits assigned accounts by phone. Keeps front and rear counter areas clean and uncluttered. Cleans computer terminals and printers daily. Participates in all training programs that are made available. Keeps current on new products and product updates. Participates with the parts manager in maintaining a lost sales tracking program.
Marginal Duties: Maintains professional appearance. Other duties may be assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Classes for certification and growth in job will be required.
Skills and Abilities: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to speak effectively before groups of customers or employees of organization. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations: Valid driver's license.
Physical Demands: Must be able to lift and/or push 60 pounds on occasion.
Work Environment: Office setting. Noise level moderate.
Must possess and maintain acceptable standards for MVR insurability. Must pass applicable background and drug screenings.