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Counter Manager Jobs in Oak Ridge, TN (NOW HIRING)

Harper Volkswagen

Parts Manager

Knoxville, TN · On-site

$75K - $100K/yr

This is a real management seat, not a counter job with a title. You'll own the department's P&L, its inventory, and its people, and you'll report directly to the GM. We run a thriving wholesale ...

Harper Volkswagen

Parts Manager

Knoxville, TN · On-site

$75K - $100K/yr

This is a real management seat, not a counter job with a title. You'll own the department's P&L, its inventory, and its people, and you'll report directly to the GM. We run a thriving wholesale ...

Harper Volkswagen

Parts Manager

Knoxville, TN · On-site

$75K - $100K/yr

This is a real management seat, not a counter job with a title. You'll own the department's P&L, its inventory, and its people, and you'll report directly to the GM. We run a thriving wholesale ...

Genuine Parts Company

HD Specialist

Knoxville, TN · On-site

Responsibilities * We're looking for a Heavy-Duty Counter Parts Professional who... * Gets a charge ... Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS Requirement ...

GPC - Genuine Parts Company

HD Specialist

Knoxville, TN · On-site

Responsibilities * We're looking for a Heavy-Duty Counter Parts Professional who... * Gets a charge ... Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS Requirement ...

Panda Restaurant Group

Store Manager

Knoxville, TN · On-site

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

Panda Restaurant Group

Store Manager

Knoxville, TN · On-site

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

Panda Restaurant Group

Store Manager

Knoxville, TN · On-site

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

Panda Restaurant Group

Store Manager

Maryville, TN · On-site

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

Panda Restaurant Group

Store Manager

Oak Ridge, TN · On-site

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

Panda Restaurant Group

Store Manager

Lenoir City, TN · On-site

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

Panda Restaurant Group

Assistant Manager

Knoxville, TN · On-site

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

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Counter Manager information

See Oak Ridge, TN salary details

$12

$20

$46

How much do counter manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for counter manager in Oak Ridge, TN is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $19.76 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs
What cities near Oak Ridge, TN are hiring for Counter Manager jobs? Cities near Oak Ridge, TN with the most Counter Manager job openings:
Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,940 per year, or $20.6 per hour.

Counter Sales Team Member - Maryville

Tindells, Inc.

Maryville, TN • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

This position will start out at an hourly rate of $18/hr. Once fully trained in the position, base pay will be $17/hr. and you will begin earning commission on sales as well as your base rate.
Tindell's is an industry-leading manufacturer of building products and innovative solutions. For more than 125 years, Tindell's has developed products and services that enable customers to build the outstanding spaces where people live, work and play. With over 200 Team Members and multiple locations across East Tennessee, today's focus is on bringing new solutions to the builders to make the process of home building as fast, efficient, and effective as possible. Our communities help give our work meaning and the products we manufacture help protect what matters most. In addition to quality products, we make sure they are installed by quality craftsmen and women.
Our employees are the backbone that supports our organization. That is why we hire people for careers, not jobs. We offer benefits that include options for medical insurance, dental & vision insurance, 401k, 8 paid holidays, 14 paid days off, and WEEKLY PAY!
BASIC FUNCTION Provides exceptional customer service by assisting customers with product selection, quotes, estimates, sales transactions, and product information. Supports store operations by maintaining merchandise displays, inventory organization, and a clean, professional shopping environment while promoting customer satisfaction and repeat business.
RESPONSIBILITIES
Customer Service & Sales
  • Provide prompt, professional service to customers by assisting with product selection, pricing, availability, quotes, estimates, sales orders, and related product recommendations.
  • Maintain current knowledge of products, pricing, applications, and industry trends while promoting customer satisfaction through eAective communication and problem resolution.

Sales Transactions & Store Operations
  • Process sales transactions, refunds, credits, and related documentation in accordance with Company procedures.
  • Support inventory management and store operations by maintaining accurate records, stocking merchandise, maintaining displays, and ensuring assigned areas remain clean and organized.

Team Support
  • Work cooperatively with supervisors and coworkers to support store goals, customer satisfaction, and operational eAiciency.
  • Comply with Company policies, procedures, and dress code requirements while assisting with additional duties and special projects as assigned.

EDUCATION
  • High School Diploma or GED required.

EXPERIENCE
  • Minimum of one (1) year of retail sales or customer service experience preferred.

SKILLS, KNOWLEDGE & ABILITIES
  • Ability to perform basic mathematical calculations, read orders, complete forms, and follow instructions.
  • Ability to communicate eAectively with customers, coworkers, and supervisors using verbal and written communication skills.
  • Strong interpersonal, customer service, and professional communication skills.
  • Knowledge of safe lifting techniques and material handling practices.
  • Ability to learn and maintain knowledge of building materials and related products.

PHYSICAL DEMANDS
  • Ability to stand for extended periods of time.
  • Ability to lift, carry, push, and pull materials weighing up to 90 pounds.
  • Ability to reach overhead, bend, stoop, squat, and perform repetitive movements as required.
  • Manual dexterity suAicient to operate oAice and retail equipment.

WORKING CONDITIONS
  • Work performed primarily indoors in a controlled environment.
  • Frequent interaction with customers and operation of oAice and retail equipment.

OTHER DUTIES
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with the position. Duties, responsibilities, and activities may change at any time with or without notice.
*Tindell's is a drug-free workplace

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