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Counter Manager Jobs in Oak Ridge, TN (NOW HIRING)

Belk

Account Coordinator Cosmetics

Knoxville, TN

$19 - $24.75/hr

Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.) Counter Manager & Associate Development * Monitor and review associate scorecard results. Create plan to ...

Belk

Account Coordinator Cosmetics

Knoxville, TN · On-site

$16.75 - $21.75/hr

Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.) Counter Manager & Associate Development * Monitor and review associate scorecard results. Create plan to ...

PrideStaff

Counter Sales Associate

Knoxville, TN · On-site

$18 - $20/hr

Void sales orders only with appropriate management authorization. * Maintain merchandise displays in the counter sales area. * Keep the sales counter clean, organized, and professional. * Perform ...

Baker Distributing

Counter Sales Associate

Knoxville, TN · On-site

$18 - $22/hr

Counter Sales Associate Wanted! Are you a sales-driven professional with a passion for delivering ... Report any safety hazards or incidents immediately to management. * Participate in regular safety ...

Thompson Truck Group

Parts Counter Sales

Knoxville, TN · On-site

Parts Counter Salesperson Thompson Truck Group (TTG) - Knoxville Join a Team Driven by Values and ... Ability to work in a fast-paced environment and manage multiple priorities * Basic computer and ...

Genuine Parts Company

Store Counter Sales

Knoxville, TN · On-site

$15.50 - $20/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Whole Foods Market

Counter Staff

Knoxville, TN · On-site

$14.25 - $17.50/hr

Provides support as a member of the Prepared Foods team to include preparation, counter service ... Ability to follow directions and procedures; effective time management and organization skills.

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Counter Manager information

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$46

How much do counter manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for counter manager in Oak Ridge, TN is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $19.76 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs
What cities near Oak Ridge, TN are hiring for Counter Manager jobs? Cities near Oak Ridge, TN with the most Counter Manager job openings:
Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,940 per year, or $20.6 per hour.

Account Coordinator Cosmetics

Belk

Knoxville, TN

$19 - $24.75/hr

Full-time

Re-posted 9 days ago

Belk rating

5.0

Company rating: 5.0 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

18th of 21 rated department stores

Job description

The Account Coordinator manages and coordinates all retail activities relating to their vendor line in all stores carrying the vendor's merchandise. This role serves as the liaison for Belk and the vendor and will uphold the standards set forth by Belk stores.

Essential Functions:

Sales & Financial Productivity

  • Meet and/or exceed line specific annual sales plan, seasonal gift and event goals
  • Meet and/or exceed gift goals (gift with purchase, gift with visit) and manage promotional calendar
  • Plan, execute, meet and/or exceed localized events, and National Makeup Artistry events
  • Analyze and monitor associate sales per hour goals, units per transaction goals and credit application goals via the Belk scorecard
  • Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.)

Counter Manager & Associate Development

  • Monitor and review associate scorecard results. Create plan to coach and develop associate to meet and exceed key KPIs
  • Recruit, hire, develop, train and coach top beauty advisor talent to ensure hours utilization
  • Ensure the utilization of Concierge and clientele development by each Beauty Advisor
  • Recognize top performers and coach sales associates who are performing below expectations
  • Evaluate, recommend, and deliver sales associate training, as necessary
  • Identify sales opportunities and communicate business updates to Belk field/corporate leadership and vendor. (Field - RVP, SM, STM. Vendor - Field Director. Corporate - VP and Buyer.)
  • Visit stores regularly (minimum - in store 5 days a week) 6 hours per visit with clear brand focus
  • Interact with Sales Associates, ASMs, STMs and Store Manager during store visits.
  • Create and maintain relationships that influence entire store to drive sales.

Communications

  • Maintain consistent verbal and written communication with Belk field/corporate leadership and line specific field executives.
  • Present and participate on weekly leadership call with Belk VP/buyer and vendor leadership.
  • Attend and present (as required) internal and vendor specific business meetings.

Merchandise Presentation & Promotions

  • Follow established visual merchandising concepts as published by Belk Corporate Visual
  • Ensure timely floor setup for promotional events and seasonal business activities
  • Coordinate execution of approved in-store promotional events and contests
  • Inspect counter standards to include cleanliness, counter set up compared to current vendor schematics and stockrooms (damages, RTVs, organization and cleanliness)

Education:

  • Four-year degree or equivalent experience in retail environment

Work Experience:

  • Expertise in a business/functional area
  • 1 - 3 years supervisory experience
  • Beauty retail experience and artistry skills

Knowledge, Skills & Abilities:

  • Proficient in Excel, Microsoft Word, Social platforms - Instagram, Facebook etc.
  • Good understanding of retail store operations.

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What Belk employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Belk

Sourced by ZipRecruiter

What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

Industry

Furniture and home furnishings stores

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1888

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