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Counter Manager Jobs in Dallas, TX (NOW HIRING)

XL Parts

Counter Store Sales

Lewisville, TX · On-site

$15.25 - $19.50/hr

Store Manager Direct Reports: No Status: Full-Time Exempt/Non-Exempt: Non-Exempt Division: Operations Job Purpose : The Counter Representative is responsible for assisting customers with their ...

XL Parts and The Parts House

Counter Store Sales

Irving, TX · On-site

$15.50 - $20/hr

Store Manager Direct Reports: No Status: Full-Time Exempt/Non-Exempt: Non-Exempt Division: Operations Job Purpose : The Counter Representative is responsible for assisting customers with their ...

NFI Industries

Cycle Counter

Desoto, TX · On-site

$14.75 - $17.75/hr

Overview The Cycle Counter position is responsible for continuous cycle counts of inventory in a ... Performs duties as instructed by management * Ability and availability to work irregular or ...

XL Parts

Counter Store Sales

Irving, TX · On-site

$15.50 - $20/hr

Store Manager Direct Reports: No Status: Full-Time Exempt/Non-Exempt: Non-Exempt Division: Operations Job Purpose : The Counter Representative is responsible for assisting customers with their ...

HOLT Group

Crane Parts Counter Specialist

Irving, TX · On-site

Crane Parts Counter Specialist Department: Diversified Businesses (DIV) Employment Type: Full Time ... Experience with a computerized parts management system preferred * Must be organized and able to ...

A-Z Bus Texas LLC

Front Counter Parts

Krugerville, TX

$20 - $25/hr

The Parts Department Front Counter Person performs a variety of customer service, in store ... Primary Responsibility, Scope of Work, KPI Management, complexity: Reasonable accommodations may be ...

A-Z Bus Sales

Front Counter Parts

Krugerville, TX · On-site

$20 - $25/hr

The Parts Department Front Counter Person performs a variety of customer service, in store ... Primary Responsibility, Scope of Work, KPI Management, complexity: Reasonable accommodations may be ...

A-Z Bus Sales Inc

Front Counter Parts

Krugerville, TX · On-site

$20 - $25/hr

The Parts Department Front Counter Person performs a variety of customer service, in store ... Primary Responsibility, Scope of Work, KPI Management, complexity: Reasonable accommodations may be ...

GPC - Genuine Parts Company

Store Counter Sales

Garland, TX · On-site

$15.75 - $20.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Dallas, TX

Counter Manager information

See Dallas, TX salary details

$11

$20

$45

How much do counter manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for counter manager in Dallas, TX is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $19.33 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What are the most commonly searched types of Counter jobs in Dallas, TX?

The most popular types of Counter jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Counter Manager jobs?

Cities near Dallas, TX with the most Counter Manager job openings:

Counter Manager jobs near you

Counter Store Sales

XL Parts

Lewisville, TX • On-site

$15.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

XL Parts rating

6.4

Company rating: 6.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

315th of 429 rated retail wholesalers

Job description

Counter Store Sales
Reports To: Store Manager
Direct Reports: No
Status: Full-Time
Exempt/Non-Exempt: Non-Exempt
Division: Operations
Job Purpose:
The Counter Representative is responsible for assisting customers with their purchases.
Key Job Responsibilities:
  • Assist Walk-in customer with finding and purchasing parts
  • Answers customer questions
  • Handles cash
  • Stocks and pulls parts
  • Answers phones
  • Keeps store and front counter clean

Requirements:
  • High School Degree or GED
  • 1 to 2 years of working in a retail environment
  • Highly motivated to provide superb customer service
  • Excellent communication and interpersonal skills
  • Must be able to pass a criminal background and drug screen

Benefits:
We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to) medical, dental, vision, life insurance, 401k, paid time off and opportunities for advancement.
Environmental/Occupational Health and Physical Requirements:
Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. Employee also share the responsibility to perform routine housekeeping activities such as dusting, sweeping, mopping, restroom cleaning and changing trash can liners.
XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company's guidelines for employment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What XL Parts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About XL PARTS

Sourced by ZipRecruiter

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

2000

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