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Counter Manager Jobs in Austin, TX (NOW HIRING)

Adecco

Counter Representative

Austin, TX

$21/hr

If Counter Representative sounds like something you would be interested in, and you meet the ... Experience with inventory management, cycle counting, stockroom operations, or material handling ...

Luby's

Counter Attendant

Austin, TX · On-site

As a Counter Attendant, you get to greet Guests as they enter the cafeteria and make them feel ... Shift Leader and Management. Company Overview: For over 65 years, Luby's has forged a unique ...

Luby's

Counter Attendant

Austin, TX · On-site

As a Counter Attendant, you get to greet Guests as they enter the cafeteria and make them feel ... Shift Leader and Management. Company Overview: For over 65 years, Luby's has forged a unique ...

Heritage Pool Supply Group Inc

Counter Sales

Round Rock, TX · On-site

$15.25 - $19.50/hr

Accurately process and manage customer transactions at the sales counter using the company's computer system to ensure efficient and precise order fulfillment. * Deliver expert product ...

VOLT

Counter Representative

Austin, TX · On-site

$20 - $21/hr

Experience of material handling / managing inventory. * Experience of Counter wholesale distribution and customer service. * Knowledge of computers such as Outlook, Data Entry, Teams, Excel. Pay Rate ...

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Counter Manager information

See Austin, TX salary details

$12

$21

$47

How much do counter manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter manager in Austin, TX is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $20.48 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs

What are the most commonly searched types of Counter jobs in Austin, TX?

The most popular types of Counter jobs in Austin, TX are:

What cities near Austin, TX are hiring for Counter Manager jobs?

Cities near Austin, TX with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,519 per year, or $21.4 per hour.

Counter Staff - Full Time

Edit Tx Austin Area LLC dba Tide Cleaners

Austin, TX • On-site

$15 - $16/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Counter Staff - Full Time

Reports To: Counter Manager & General Manager

Edit Holdings, LLC dba Tide Cleaners, is looking for a Counter Staff to join our team! We seek individuals who enjoy working with people, thrive in a team environment, and are passionate about delivering exceptional customer experience.

Key Responsibilities

  • Live Our Core Values: Demonstrate Guest Service, Excellence, Commitment, Integrity, and Top Quality at all times.
  • Customer Experience: Provide outstanding in-store service for dry cleaning and laundry pick-up/drop-off customers.
  • Customer Relations: Manage customer inquiries via phone, email, and in-person; build rapport, identify needs, and resolve issues or complaints professionally.
  • Garment Handling: Perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests.
  • Transaction Management: Accurately calculate prices and handle cash/credit transactions.
  • Quality Assurance: Ensure all garments meet Tide Dry Cleaners' quality standards.
  • Training & Development: Help train new employees in store procedures and processes.
  • Store Operations: Open/close the store, set and meet daily goals, and maintain a clean, organized counter area.
  • Adaptability: Work in a fast-paced environment with attention to detail, while standing for extended periods.
  • Other Duties: Perform additional tasks as assigned.

Qualifications

  • Basic math skills and ability to recognize numbers.
  • Self-motivated with a positive, energetic attitude.
  • Strong leadership and teamwork qualities.
  • Willingness to participate in ongoing training and development.
  • Ability to stand for long periods.
  • Previous experience in hospitality or customer service is preferred.

Shift and Schedule

Store Hours:

  • Monday–Friday: 6:30 AM – 7:00 PM
  • Saturday: 8:00 AM – 5:00 PM
  • Sunday: Closed

Full-Time: 32–40 hours per week

Part-Time: Up to 29 hours per week

Overtime: As necessary

Benefits

  • Health Insurance
  • Vision
  • Dental
  • 401 (k)
  • Yearly Paid Time Off
  • Paid Holidays