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Counter Manager Jobs in Clinton, CT (NOW HIRING)

Handle patient intake, answer phones, and provide excellent customer service at the counter * Manage insurance billing, prior authorizations, and resolve claim rejections * Maintain and organize ...

Handle patient intake, answer phones, and provide excellent customer service at the counter * Manage insurance billing, prior authorizations, and resolve claim rejections * Maintain and organize ...

Branch Manager

Wallingford, CT · On-site

$85 - $125/hr

Oversee and manage effectively counter sales, shipping & receiving to maximize sales goals * Responsible for associate evaluations and disciplinary actions * Develop and implement sales plans

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Counter Manager information

See Clinton, CT salary details

$12

$21

$47

How much do counter manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for counter manager in Clinton, CT is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $20.43 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What cities near Clinton, CT are hiring for Counter Manager jobs?

Cities near Clinton, CT with the most Counter Manager job openings:

Retail Pharmacy Technician

AMITY PHARMACY

Woodbridge, CT • On-site

$18 - $20/hr

Full-time

Re-posted yesterday


Job description

About the Role:
Amity Pharmacy in Woodbridge, CT is looking for a dedicated and detail-oriented Retail Pharmacy Technician to join our team! This is a fantastic opportunity to work in a patient-focused environment where your skills make a real difference in the community every day.

Responsibilities:
  • Assist pharmacists in dispensing prescription medications accurately and efficiently
  • Process and verify prescription orders, including data entry into pharmacy management systems
  • Handle patient intake, answer phones, and provide excellent customer service at the counter
  • Manage insurance billing, prior authorizations, and resolve claim rejections
  • Maintain and organize pharmacy inventory, including receiving and stocking medications
  • Prepare and package medications while adhering to safety and compliance standards
  • Support a clean, organized, and HIPAA-compliant pharmacy environment
Requirements:
  • High school diploma or equivalent required
  • Active Connecticut Pharmacy Technician registration or ability to obtain one
  • PTCB (CPhT) certification preferred but not required
  • Prior retail pharmacy or healthcare experience is a plus
  • Strong attention to detail and accuracy in a fast-paced environment
  • Excellent communication and customer service skills
  • Proficiency with pharmacy software and basic computer skills
About Us:
Amity Pharmacy is a trusted, community-focused pharmacy serving the residents of Woodbridge, CT and the surrounding area. Our patients choose us for our personalized care, friendly staff, and commitment to their health and well-being. We pride ourselves on fostering a supportive and collaborative workplace where every team member is valued.