As a Counter Salesperson, you will provide the highest level of customer service by maintaining ... Perform other tasks as requested by the Profit Centre Manager Qualifications What we are looking ...
Quick apply
As a Counter Salesperson, you will provide the highest level of customer service by maintaining ... Perform other tasks as requested by the Profit Centre Manager Qualifications What we are looking ...
It is required for all jobs. and Responsibilities Reporting to the Operations Manager, the Counter Clerk will be responsible for selling vehicle parts, providing customer service, and maintaining ...
It is required for all jobs. and Responsibilities Reporting to the Operations Manager, the Counter Clerk will be responsible for selling vehicle parts, providing customer service, and maintaining ...
(CAN) Over-the-Counter Associate
Sherwood Park, AB · On-site
CA$16.15/hr
A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature ...
(CAN) Over-the-Counter Associate
Sherwood Park, AB · On-site
CA$16.15/hr
A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature ...
(CAN) Over-the-Counter Associate
Leduc, AB · On-site
CA$16.15/hr
A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature ...
(CAN) Over-the-Counter Associate
Leduc, AB · On-site
CA$16.15/hr
A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature ...
Front Counter Sales Representative
Acheson, AB · On-site
CA$18.86/hr
As a Front Counter Sales Representative, you'll be the first point of contact in the store, helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
Front Counter Sales Representative
Acheson, AB · On-site
CA$18.86/hr
As a Front Counter Sales Representative, you'll be the first point of contact in the store, helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
Front Counter Sales Representative
Edmonton, AB · On-site
CA$18.86/hr
As a Front Counter Sales Representative, you'll be the first point of contact in the store, helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
Front Counter Sales Representative
Edmonton, AB · On-site
CA$18.86/hr
As a Front Counter Sales Representative, you'll be the first point of contact in the store, helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
As a Front Counter Sales Representative, you'll be the first point of contact in the store, helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
Quick apply
As a Front Counter Sales Representative, you'll be the first point of contact in the store, helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
Front Counter Sales Representative
Leduc, AB · On-site
CA$19.58/hr
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
Front Counter Sales Representative
Leduc, AB · On-site
CA$19.58/hr
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
Quick apply
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
Quick apply
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
Front Counter Sales Representative
Leduc, AB · On-site
CA$19.58/hr
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
Front Counter Sales Representative
Leduc, AB · On-site
CA$19.58/hr
Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters.
No7 Advisor (No7 Bonus)
Edmonton, AB · On-site
Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer ...
No7 Advisor (No7 Bonus)
Edmonton, AB · On-site
Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer ...
No7 Advisor (No7 Bonus)
Edmonton, AB · On-site
Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer ...
No7 Advisor (No7 Bonus)
Edmonton, AB · On-site
Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer ...
Front Counter Associate, Stony Plain
Stony Plain, AB · On-site
CA$21 - CA$24/hr
... Front Counter Associate! At Fountain Tire, our associates are our number one asset. As a vital ... Market leading wages, a manager with a large support network, and the chance to learn and grow. If ...
Front Counter Associate, Stony Plain
Stony Plain, AB · On-site
CA$21 - CA$24/hr
... Front Counter Associate! At Fountain Tire, our associates are our number one asset. As a vital ... Market leading wages, a manager with a large support network, and the chance to learn and grow. If ...
Temp Front Counter Sales Representative
Fort Saskatchewan, AB · On-site
CA$18.86/hr
As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
Temp Front Counter Sales Representative
Fort Saskatchewan, AB · On-site
CA$18.86/hr
As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
Quick apply
As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
Front Counter Associate, Stony Plain
CA$21 - CA$24/hr
... Front Counter Associate! At Fountain Tire, our associates are our number one asset. As a vital ... Market leading wages, a manager with a large support network, and the chance to learn and grow. If ...
Front Counter Associate, Stony Plain
CA$21 - CA$24/hr
... Front Counter Associate! At Fountain Tire, our associates are our number one asset. As a vital ... Market leading wages, a manager with a large support network, and the chance to learn and grow. If ...
Temp Front Counter Sales Representative
Fort Saskatchewan, AB · On-site
CA$18.86/hr
As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
Temp Front Counter Sales Representative
Fort Saskatchewan, AB · On-site
CA$18.86/hr
As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Ability to manage multiple tasks in a fast-paced environment * Valid driver's license is an asset
Counter Manager information
What is a counter manager?
A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.
What does a counter manager do?
A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.
What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?
To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.
How does a counter manager balance sales goals with team development in a retail environment?
A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.
What is the difference between Counter Manager vs Sales Associate?
| Aspect | Counter Manager | Sales Associate |
|---|---|---|
| Responsibilities | Oversees counter operations, manages staff, ensures customer satisfaction | Assists customers, processes sales, stocks products |
| Required Skills | Leadership, customer service, inventory management | Customer service, communication, product knowledge |
| Work Environment | Retail counters, often in cosmetics, electronics, or food sectors | Retail stores, malls, specialty shops |
| Certifications | Typically no formal certifications required, but management experience helps | No formal certifications required |
While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.
What skills do you need to be a counter manager?
A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs
What cities near Beaumont, AB are hiring for Counter Manager jobs?
Cities near Beaumont, AB with the most Counter Manager job openings:
Key responsibilities
Maintain, stock, and keep the counter sales area clean and organized.
Assist customers by answering questions, entering orders, and following up on backorders.
Support the Inside Sales and Outside Sales functions, including researching products, driving sales growth, and processing orders.
Job description
Company Description
Additional Information
About EMCO Corporation
EMCO Corporation is one of Canada's leading construction wholesale distribution businesses, serving contractors and partners across the country. Backed by more than 115 years of experience, we combine the strength and stability of a national organization with the agility and entrepreneurial spirit of a growing business.
Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure projects across Canada.
What makes EMCO Corporation different is our people and culture.
Our teammates are empowered to make decisions, develop customer relationships, drive growth, and shape the future of their business. We provide the tools, support, and mentorship needed to succeed, while encouraging initiative, accountability, and innovation.
Our culture is built on four core values:
- Fairness & Caring
- Trust & Respect
- Generous Listening
- Straight Talk
Diversity, Inclusion & Opportunity
EMCO Corporation is committed to building a diverse and inclusive workplace where every teammate can succeed. We believe that diverse backgrounds, experiences, perspectives, and ideas make us a stronger organization and better partner to our customers.
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We are particularly committed to increasing representation of women in leadership and throughout the construction wholesale industry by creating an environment where talent, performance, and potential drive opportunity.
Why Join EMCO Corporation?
- Learn from experienced leaders and mentors!
- Participate in industry-leading training and development programs.
- Competitive salary, benefits, pension, and profit-sharing programs
- Long-term career growth with one of Canada's most respected organizations
- Team-oriented culture that supports work-life balance.
As a Counter Salesperson, you will provide the highest level of customer service by maintaining, stocking and keeping a clean counter sales area. In addition, you will provide support to customers by answering questions, picking, and entering orders and following up on any backorders. Support will also be provided to the Inside Sales and Outside Sales functions.
To experience success in the position, you will:
- Provide a professional atmosphere for our walk-in customers
- Uphold our core values and ethics with every interaction
- Be an effective teammate in the Profit Centre who is self-motivated and able to handle multiple tasks
- Understand the benefits and qualities of the different products the Profit Centre sells
- Be knowledgeable of the customer’s business to provide the best service
- Be comfortable prioritizing and multi-tasking when assisting customers
- Be courteous, friendly and build relationships with customers and vendors
Additional duties will include:
- Assist customers who purchase material at the Profit Centre counters
- Research product for customers and provide recommendations on our assortment of product
- Drive sales growth through ownership of counter merchandising, product promotion, and generate leads for the Outside Account Manager while networking with customers at the counter
- Assist teammates with bulk orders when needed
- Maintain product knowledge on all product offerings
- Enter, pick, and pack sales orders generated at the counter
- Maintain and clean the counter area including any merchandising displays
- Inform the buyer when stocks levels are low
- Follow up on backorders with vendors and provide customers accurate delivery dates
- Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
- Navigate and find solutions for customer concerns and complaints
- Perform other tasks as requested by the Profit Centre Manager
What we are looking for from you:
- Grade 12 diploma or equivalent; College and/or University degree an asset
- A minimum of 2 years of experience with customer service or counter sales
- Outstanding customer service and verbal communication skills
- Excellent relationship building skills with customers, vendors, and teammates
- Ability to learn and operate the applicable software system used to process orders
- Experience working in a fast-paced environment
- Intermediate math skills with a strong attention to detail
- Ability to learn how to operate material handling equipment
- Possess a strong work ethic and a high standard of integrity
- Ability to work well independently and in a team setting
Preferred Skills
- Previous experience with or knowledge of products sold at the Profit Centre
- Ability to research solutions to solve customers’ needs and problems.
- Experience using M3, Word, Excel, and Outlook
Additional Information
Salary Range - $42,000-$45,000
EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.
About EMCO
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