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Counter Manager Jobs in Wisconsin (NOW HIRING)

Truck Country

Parts Counter Associate

Kaukauna, WI · On-site

$16.50 - $21.50/hr

... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ... the counter, by phone and via email. Duties and Responsibilities: * Greet and assist retail ...

Truck Country

Parts Counter Associate

Wausau, WI · On-site

$17.50 - $22.75/hr

... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ... the counter, by phone and via email. Duties and Responsibilities: * Greet and assist retail ...

Airliquidehr

Counter Sales Associate

Fond Du Lac, WI

$23.50/hr

R10086186 Counter Sales Associate (Open) Location: Fond du Lac, WI - Retail shop How will you ... Manages order entry and processes transactions ; assists the team with the reconciliation of ...

Airgas

Counter Sales Associate

Fond Du Lac, WI · On-site

$23.50/hr

R10086186 Counter Sales Associate (Open) Location: Fond du Lac, WI - Retail shop How will you ... Manages order entry and processes transactions ; assists the team with the reconciliation of ...

GPC - Genuine Parts Company

Store Counter Sales

Pulaski, WI

$16 - $20.75/hr

As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Arcadia, WI · On-site

$16.25 - $21/hr

As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Elkhorn, WI

$16.75 - $21.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Schofield, WI · On-site

$16.25 - $21/hr

As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Madison, WI

$16.25 - $21.25/hr

As a NAPA Counter Sales , you are looked at as the "face of the retail store" and the go to person ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Waupun, WI

$16.25 - $21/hr

As a NAPA Counter Sales , you are looked at as the "face of the retail store" and the go to person ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Hudson, WI

$16.75 - $21.75/hr

As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Wisconsin

Counter Manager information

See Wisconsin salary details

$12

$21

$48

How much do counter manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for counter manager in Wisconsin is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $20.87 per hour, depending on experience, location, and employer.

What is a Counter Manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Counter Manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a Counter Manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What Does a Counter Manager Do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs
What are the most commonly searched types of Counter jobs in Wisconsin? The most popular types of Counter jobs in Wisconsin are:
What cities in Wisconsin are hiring for Counter Manager jobs? Cities in Wisconsin with the most Counter Manager job openings:
Counter Manager jobs near you
Parts Counter Associate

Parts Counter Associate

Truck Country

Kaukauna, WI • On-site

$16.50 - $21.50/hr

Full-time

Retirement

Re-posted 5 days ago

Truck Country rating

8.0

Company rating: 8.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

26th of 145 rated car dealerships

Job description

The Parts Counter Associate serves as the primary point of contact for customers and technicians seeking parts for vehicles and equipment. This role is responsible for identifying and sourcing parts, providing knowledgeable recommendations, processing orders and returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric experience at the counter, by phone and via email.
Duties and Responsibilities:
  • Greet and assist retail customers with their purchases
  • Identify and troubleshoot correct parts for customers
  • Look up and price wreck estimates for both internal and external customers
  • Process all orders from beginning to end
  • Process all special orders and back-order parts that need to be invoiced and delivered or shipped to customers
  • Help suggest and recommend new parts to stock and communicate new trends or changes in buying habits of customers
  • Help with housekeeping throughout the parts department when needed, but specifically with the retail counter, will call, and front customer display areas.
  • Help with keeping the display area stocked and appealing to the customer
  • Handle and process all warranty requests for company policies and procedures
  • Process all "cash" transactions completely and accurately through the cash register when the cashier is not available
  • Tage and inspect all exchange cores for like and for good core requirements
  • To help and support our OPS force with ID's, parts, wreck estimates, quotes and processing parts order for customer delivery or pickup
  • All other duties as assigned

Minimum Qualifications:
  • Knowledgeable about parts and able to use the parts catalogues
  • High School diploma or equivalent. Associates degree or higher preferred
  • Proficient with Microsoft Office Programs
  • Excellent verbal and written communication skills
  • Ability to multi-task in an efficient and organized manner
  • Strong attention to detail

Truck Country® / Stoops Freightliner-Western Star Offers:
  • Competitive Salary
  • Comprehensive Benefit Package
  • 401K Plan with Company Match
  • Bonus Opportunities

Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.
Truck Country® / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.
McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

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