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Counter Manager Jobs in Wisconsin (NOW HIRING)

Counter Sales

Green Bay, WI · On-site

$15.50 - $19.50/hr

In the Counter Sales role you interact with customers at the counter by taking orders, entering ... Good organizational skills related to managing paperwork and time * Ability to work within a fast ...

Counter Sales

Milwaukee, WI · On-site

$16 - $20.75/hr

Branch Manager Essential Duties and Responsibilities: * Promptly assist customers at counter. Ask pertinent questions, provide information they may need, take orders and provide excellent customer ...

The role of the Counter Salesperson is to be responsible for assisting all customers and mechanics ... Prepares information for the Parts Manager on parts which may be required for inventory * Operates ...

The role of the Counter Salesperson is to be responsible for assisting all customers and mechanics ... Prepares information for the Parts Manager on parts which may be required for inventory * Operates ...

The role of the Counter Salesperson is to be responsible for assisting all customers and mechanics ... Prepares information for the Parts Manager on parts which may be required for inventory * Operates ...

Parts Sales, Parts management, Parts Inventory management, Parts counter assistance, Automotive parts manager, Auto Parts Manager, Dealer Parts Manager, Dealership parts manager, Car Parts manager ...

Posted today

The primary role of a Counter employee is to efficiently take customer orders, process payments ... Allowing flexible scheduling that both fits the needs of our managers and fulfills the needs of our ...

Parts Counter Associate

Milwaukee, WI · On-site

$16 - $21/hr

... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ... counter, by phone and via email. Split shift: 2:30p - Midnight. Duties and Responsibilities:

Parts Counter Associate

De Forest, WI · On-site

$16.25 - $21.50/hr

... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ... the counter, by phone and via email. Duties and Responsibilities: * Greet and assist retail ...

Counter (3424)

Madison, WI · On-site

$15 - $20/hr

The primary role of a Counter employee is to efficiently take customer orders, process payments ... Allowing flexible scheduling that both fits the needs of our managers and fulfills the needs of our ...

Parts Counter Associate

Shullsburg, WI · On-site

$16.25 - $21.50/hr

... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ... the counter, by phone and via email. Duties and Responsibilities: * Greet and assist retail ...

Parts Counter Associate

Oak Creek, WI · On-site

$15.50 - $20.25/hr

... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ... the counter, by phone and via email. Shift: Monday-Friday 12:00pm-9:00pm Duties and ...

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Counter Manager information

See Wisconsin salary details

$12

$21

$48

How much do counter manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for counter manager in Wisconsin is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $20.87 per hour, depending on experience, location, and employer.

What is a Counter Manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Counter Manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a Counter Manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What Does a Counter Manager Do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What are the most commonly searched types of Counter jobs in Wisconsin? The most popular types of Counter jobs in Wisconsin are:
What cities in Wisconsin are hiring for Counter Manager jobs? Cities in Wisconsin with the most Counter Manager job openings:
Counter Sales

$15.50 - $19.50/hr

Full-time

Re-posted 2 days ago


Job description

Overview

First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets Innovation, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day.

First Supply is looking for enthusiastic personalities with outstanding communication, time management and organizational skills to enhance our sales team and provide a Best-In-Class Customer Experience!

In the Counter Sales role you interact with customers at the counter by taking orders, entering them into the system accurately and filling them as time allows. . Do you have patience, attentiveness, product knowledge, and the ability to communicate clearly in a results driven environment? Your hard work will be rewarded with competitive compensation, excellent benefits and opportunities for advancement.

If you meet the skills and qualifications below, we encourage you to take charge of your career and APPLY with First Supply TODAY!

Responsibilities
  • Provide service to customers at the counter by taking orders, entering them into the system accurately and filling them as time allows; diplomatically giving priority to regular accounts
  • Accept payment for merchandise either handling cash or ensuring that an approved credit line is available
  • Keep counter area inventory amply stocked; remove or add inventory items to stimulate impulse sales; remove discontinued items from the sales floor
  • Maintain a library of current catalogs and literature to assist customers
  • Assist "Counter Day" participants to assure successful promotions
  • Assist customers by recommending new products, suggesting alternatives, and promoting our Company
  • Promote and sell overages, damaged and discontinued items
  • Maintain good housekeeping in counter and display areas
  • When counter area is not busy, either assist warehouse staff in stocking bins or assist customer service department with incoming phone calls
  • Assist the Warehouse Manager in organizing storage shelves
  • Attend applicable education seminars, product training meetings and other Company meetings as requested
Qualifications
  • Good computer knowledge and skills and the ability to learn First Supply LLC's business system
  • Good organizational skills related to managing paperwork and time
  • Ability to work within a fast paced environment with multiple interruptions
  • Functional capacities evaluation which demonstrates ability to safely perform the essential functions of the position
  • Ability to travel on a limited basis within the U.S.

About First Supply

First Supply is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.

First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles-from contemporary to traditional-along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.

With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today's 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

Employment Type: FULL_TIME