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Counter Professional Jobs in Wisconsin (NOW HIRING)

Sid Harvey Industries I

Counter Sales

Milwaukee, WI · On-site

$16 - $20.75/hr

Counter Sales - Branch Locations Sid Harvey's an HVAC wholesale distributor of heating, cooling and ... Conduct self in a professional and ethical manner at all times. Treat external and internal ...

W.D. Larson

Parts Counter

Tomah, WI · On-site

... professionals work diligently to keep our customers trucks on the road running smoothly. The role ... Parts Counter Salesperson Job Responsibilities : * Works with customers and mechanics to fill parts ...

W.D. Larson

Parts Counter

Rice Lake, WI

... professionals work diligently to keep our customers trucks on the road running smoothly. The role ... Parts Counter Salesperson Job Responsibilities : * Works with customers and mechanics to fill parts ...

New

Allstate Peterbilt group

Parts Counter

Tomah, WI · On-site

... professionals work diligently to keep our customers trucks on the road running smoothly. The role ... Parts Counter Salesperson Job Responsibilities : * Works with customers and mechanics to fill parts ...

JX Truck Center

Parts Counter Representative

De Pere, WI · On-site

$20 - $24/hr

Parts Counter Representative Join the Driving Force Behind JX Enterprises! Why Choose JX? At JX ... We are looking for an energetic, solutions-oriented professional who thrives in a collaborative ...

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Counter Professional information

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What are the most commonly searched types of Counter jobs in Wisconsin? The most popular types of Counter jobs in Wisconsin are:
What cities in Wisconsin are hiring for Counter Professional jobs? Cities in Wisconsin with the most Counter Professional job openings:
Counter Professional jobs near you

Parts Counter Professional

Pleasureland Inc

West Salem, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Description:

Join the Team at NAPA AUTO PARTS in PleasureLand RV's West Salem Location!


Are you the go-to person in for automotive advice? We are looking for a dedicated Full-Time Parts Counter Professional to join our local team in West Salem.

Expertise You Can Lean On: You won't be flying solo here. You’ll be joining the area's most experienced team, boasting over 75 years of combined automotive knowledge. Whether you're an industry veteran or looking to sharpen your skills, you’ll be working alongside the best in the business.

A Unique Opportunity: We are proud to be part of the PleasureLand RV Center family. Our NAPA store is conveniently located right inside the PleasureLand RV facility, allowing us to serve both the automotive and recreational vehicle communities in one stop!


Key Responsibilities:

  • Counter Expertise: Assist West Salem DIYers and local professional mechanics in finding the right parts using our advanced digital cataloging system.
  • Support Local Pros: Manage phone orders and lookups for our wholesale accounts with speed and precision.
  • On-the-Go Support: Occasionally jump in the NAPA delivery vehicle to get critical parts directly to our local West Salem and surrounding area repair shops.
  • Team Collaboration: Work alongside the PleasureLand RV team to ensure a seamless experience for all customers, whether they are fixing a car or preparing for an RV road trip.
  • Inventory Management: Assist with receiving shipments and keeping our local inventory organized and accurate.

What We’re Looking For:

  • Automotive Knowledge: A solid understanding of vehicle systems (experience in a shop or parts store is highly preferred).
  • Valid Driver's License: A clean driving record is required for occasional delivery duties.
  • Full-Time Commitment: Availability for a consistent full-time schedule, including some weekends.
  • Customer-First Attitude: Friendly, professional, and ready to help neighbors keep their vehicles on the road.
  • Physical Ability: Capable of standing for long periods and lifting up to 50 lbs.

Why Join the PleasureLand RV / NAPA Family?

  • Learn from the Best: Mentorship from a team with 75+ years of industry experience.
  • Comprehensive Benefits: Medical, Dental, Vision, Life, and Disability insurance.
  • Future Security: 401K with company match and profit-sharing opportunities.
  • Paid Time Off: Enjoy paid holidays and accruable PTO.
  • Stability: Work with a legendary brand and a growing family-owned company with deep roots in the Midwest.

Ready to shift your career into high gear? Apply now!

Requirements: