ZipRecruiter

Log In

1

Counter Manager Jobs in Virginia (NOW HIRING)

Belk

The Fine Jewelry Counter Manager drives personal and team results by demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for the jewelry and ...

Belk

Beauty Flex Associate

Williamsburg, VA · On-site

... Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate Additional Minimum Education & Experience: No education requirement Experience in retail preferred ...

Belk

Beauty Flex Associate

Williamsburg, VA · On-site

... Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate Additional Minimum Education & Experience: No education requirement Experience in retail preferred ...

Road Tested Parts LLC

Counter Sales

Fredericksburg, VA · On-site

$17/hr

The Counter Sales position is pivotal in ensuring a seamless customer experience by providing ... managing inventory as needed. * Maintain product displays and ensure the sales area is clean and ...

previous pagenext page

Showing results 21-40

All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Virginia

Counter Manager information

See Virginia salary details

$12

$21

$47

How much do counter manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter manager in Virginia is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $20.48 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs

What are the most commonly searched types of Counter jobs in Virginia?

The most popular types of Counter jobs in Virginia are:

What cities in Virginia are hiring for Counter Manager jobs?

Cities in Virginia with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,529 per year, or $21.4 per hour.

Fine Jewelry Counter Manager - Full Time

Belk, Inc. & Belk eCommerce LLC

Martinsville, VA • On-site

Full-time

Re-posted 7 days ago

Belk rating

5.0

Company rating: 5.0 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

18th of 21 rated department stores

Job description

The Fine Jewelry Counter Manager drives personal and team results by demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for the jewelry and fashion industry. This role utilizes engaging selling behaviors and strategies to enhance customer experience, while executing promotions, special events, trunk shows, and customer outreach initiatives. The Fine Jewelry Counter Manager possesses a competitive drive and entrepreneurial confidence to excel in a commission environment. This is an hourly position.
What you will do
  • Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.

  • Create memorable store experiences through building genuine team, vendor, customer, and community relationships.

  • Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotions, special events, trunk shows, and customer outreach to advance fine jewelry business. Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service.

  • Build personal and team product knowledge, suggestive selling behaviors, and expertise in the latest industry tips, accessory trends, and fine jewelry product offerings to create exciting customer engagement. Drive repeat client interactions as a knowledgeable and trusted resource.

  • Enhance team's selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning. Connect with Fine Jewelry Associates and Sales Associates that support fine jewelry through team meetings and one-on-one touch bases to review goals and performance results.

  • Ensure associates are well-informed and confident in speaking to available inventory and assortment. Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience. Support store fulfillment in designated areas by accurately and efficiently executing omni processes.

  • Elevate customer experience by suggesting fine jewelry service plans and providing additional offerings. Oversee seamless execution of repair estimates, proper documentation, inbound and outbound shipments, minor repair assistance, and cleaning services.

  • Support team with merchandising and signing product, replenishment, recovery, and cleanliness to maintain visual merchandising and fine jewelry caseline standards daily. Align presentations with vendor and company directives.

  • Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity. Demonstrate adaptability and respond to changing circumstances, adjust tactics, and shift focus based on evolving business needs.

  • Lead shortage control and inventory accuracy in designated areas by following security protocols and executing price changes, product transfers, and damage process timely. Champion team knowledge of inventory management, asset protection procedures, and safety guidelines.

Skills and Abilities
  • Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.

  • Skills and experience to perform in the role and a commitment to continuously learn.

  • Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.

  • Self-directed and able to work with minimal supervision in a deadline-driven environment.

  • Communicate with excellence.

  • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

  • 1+ years of retail experience and a dedication to customer service excellence.

  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

  • Must regularly move around all store areas and be accessible to customers.

  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

What Belk employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Belk logo

About Belk

Sourced by ZipRecruiter

What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

Industry

Furniture and home furnishings stores

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1888

View All Belk Jobs

Apply