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Counter Manager Jobs in Tennessee (NOW HIRING)

Thompson Truck Group

Parts Counter Sales

Knoxville, TN · On-site

Parts Counter Salesperson Thompson Truck Group (TTG) - Knoxville Join a Team Driven by Values and ... Ability to work in a fast-paced environment and manage multiple priorities * Basic computer and ...

Bosch-HomeComfort

Counter Sales Associate

Memphis, TN · On-site

$14.25 - $17.75/hr

As a Counter Sales Associate, you will be the face of our company, providing exceptional service to ... Restock merchandise and assist with inventory management * Collaborate with team members to ...

Bosch-HomeComfort

Counter Sales Associate

Clarksville, TN · On-site

$14 - $17.50/hr

As a Counter Sales Associate, you will be the face of our company, providing exceptional service to ... Restock merchandise and assist with inventory management * Collaborate with team members to ...

Bosch Group

Counter Sales Associate

Memphis, TN

$14.25 - $17.75/hr

As a Counter Sales Associate, you will be the face of our company, providing exceptional service to ... Restock merchandise and assist with inventory management * Collaborate with team members to ...

Bosch-HomeComfort

Counter Sales Associate

Clarksville, TN

$14 - $17.50/hr

As a Counter Sales Associate, you will be the face of our company, providing exceptional service to ... Restock merchandise and assist with inventory management * Collaborate with team members to ...

Bosch-HomeComfort

Counter Sales Associate

Memphis, TN · On-site

$14.25 - $17.75/hr

As a Counter Sales Associate, you will be the face of our company, providing exceptional service to ... Restock merchandise and assist with inventory management * Collaborate with team members to ...

Bosch-HomeComfort

Counter Sales Associate

Memphis, TN · On-site

$14.25 - $17.75/hr

As a Counter Sales Associate, you will be the face of our company, providing exceptional service to ... Restock merchandise and assist with inventory management * Collaborate with team members to ...

Bosch Group

Counter Sales Associate

Memphis, TN

$14.25 - $17.75/hr

As a Counter Sales Associate, you will be the face of our company, providing exceptional service to ... Restock merchandise and assist with inventory management * Collaborate with team members to ...

GPC - Genuine Parts Company

Store Counter Sales

Gallatin, TN · On-site

$15.25 - $19.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Memphis, TN

$15.75 - $20.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Madison, TN · On-site

$15 - $19.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store counter Sales

Lebanon, TN

$15.75 - $20.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Genuine Parts Company

Store Counter Sales

Madison, TN · On-site

$15 - $19.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Tennessee

Counter Manager information

See Tennessee salary details

$11

$19

$43

How much do counter manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for counter manager in Tennessee is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $18.75 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs
What are the most commonly searched types of Counter jobs in Tennessee? The most popular types of Counter jobs in Tennessee are:
What cities in Tennessee are hiring for Counter Manager jobs? Cities in Tennessee with the most Counter Manager job openings:
Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Tennessee as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,764 per year, or $19.6 per hour.

Parts Counter Sales

Thompson Truck Group

Knoxville, TN • On-site

Full-time

Retirement, PTO

Re-posted 2 days ago

Job description

Parts Counter Salesperson
Thompson Truck Group (TTG) - Knoxville
Join a Team Driven by Values and Focused on Uptime
At Thompson Truck Group (TTG), we're committed to keeping our customers on the road and their businesses moving. As one of the region's premier commercial truck dealerships, TTG provides truck sales, leasing, parts, service, and maintenance solutions across multiple locations in Tennessee and Virginia. Our mission is simple: One Team, One Drive, One Result: UPTIME. TTG's culture is built on Humility, Persistence, Respect, and Lasting Relationships.
We're looking for a customer-focused Parts Counter Salesperson to join our team in our Knoxville, TN location. If you enjoy helping customers, solving problems, and working in a fast-paced environment, we'd love to hear from you.
Why Work for Thompson Truck Group?
  • Competitive pay
  • Comprehensive benefits package
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career advancement opportunities within a growing organization
  • Ongoing training and professional development
  • Stable, family-oriented culture
  • Team environment built on respect, accountability, and teamwork

At TTG, we believe our employees are our greatest asset. We are committed to investing in our team members and creating opportunities for long-term career growth.
Position Summary
The Parts Counter Salesperson is responsible for selling parts to retail customers, service technicians, and wholesale accounts over the counter, through the shop, and by phone. This position plays a vital role in delivering excellent customer service, accurately sourcing parts, and supporting dealership operations.
Essential Duties and Responsibilities
  • Assist customers in selecting the correct parts in a friendly, professional, and efficient manner.
  • Utilize dealership systems and online resources to accurately identify and source parts.
  • Inform customers of related parts, accessories, promotions, and special offers.
  • Process customer payments, including cash, checks, and credit card transactions.
  • Promptly answer incoming telephone calls and assist customers with parts inquiries.
  • Follow up with customers to ensure parts orders are accurate and complete.
  • Maintain a high level of service for both internal and external customers.
  • Communicate out-of-stock parts and shop materials to inventory control personnel.
  • Monitor and follow up on back-ordered parts.
  • Proactively solicit and grow customer accounts through phone outreach.
  • Participate in all assigned training and development programs.
  • Address and resolve customer concerns regarding products and services.
  • Maintain a clean, organized, and professional work area.
  • Maintain a professional appearance and represent TTG positively at all times.
Qualifications
  • Previous parts sales, automotive, diesel truck, equipment, or related industry experience preferred
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Basic computer and data entry skills
  • Strong attention to detail and organizational skills
  • Ability to work effectively as part of a team
  • Commitment to delivering exceptional customer service
Build Your Career with TTG
If you're looking for a company that values hard work, teamwork, and customer service-and offers opportunities to grow your career-we encourage you to apply today.
Thompson Truck Group is an Equal Opportunity Employer and values diversity in the workplace.

Apply