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Counter Manager Jobs in Michigan (NOW HIRING)

Hancock

HANCOCK COUNTER SERVER/EXPO

Grand Rapids, MI · On-site

$13.73/hr

Support Staff will have oversite of counter service, floor management, and expo operations during their shift. Areas of Focus {including but not limited to}: * Provide extraordinary customer service ...

Stoops Freightliner

Parts Counter Associate

Traverse City, MI · On-site

$16.25 - $21.25/hr

... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ... the counter, by phone and via email. Duties and Responsibilities: * Greet and assist retail ...

Feldman Automotive

Parts Counter Sales

New Hudson, MI · On-site

... Counter Sales Representative to join our team. The ideal candidate will be responsible for ... the Parts Manager to ensure proper stock levels and timely replenishment. - Handle customer ...

Airliquidehr

Counter Sales Associate

Gaylord, MI

$14.50 - $18/hr

R10094855 Counter Sales Associate (Open) Location: Gaylord, MI - Retail shop How will you ... Manages order entry and processes transactions ; assists the team with the reconciliation of ...

Airgas

Counter Sales Associate

Gaylord, MI · On-site

$14.50 - $18/hr

R10094855 Counter Sales Associate (Open) Location: Gaylord, MI - Retail shop How will you ... Manages order entry and processes transactions ; assists the team with the reconciliation of ...

Superior Saw

Be Seen First

Parts Counter & Customer Service Representative

Mason, MI · On-site

$20 - $25/hr

Inventory management experience. *Cash handling and point-of-sale experience. *Problem-solving and ... Work Environment *Combination of office, retail counter, and shop environment. *Frequent ...

Morbark LLC

Cycle Counter

Winn, MI · On-site

$13.75 - $16.75/hr

Morbark LLC located in Winn, Michigan is looking for a Cycle Counter. Morbark LLC offers ... Communicates problems and potential problems to the appropriate Manager/supervisor, and assists in ...

Alamo Group

Cycle Counter

Winn, MI · On-site

$13.75 - $16.75/hr

Morbark LLC located in Winn, Michigan is looking for a Cycle Counter. Morbark LLC offers ... Communicates problems and potential problems to the appropriate Manager/supervisor, and assists in ...

GPC - Genuine Parts Company

Store Counter Sales

Niles, MI

$14.75 - $19/hr

As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Vicksburg, MI · On-site

$15.25 - $19.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Valley Truck Parts

FRONT COUNTER SALES REP

Wyoming, MI · On-site

$25 - $30/hr

Title Front Counter Representative Department(s) Inside Sales Department Reports to Front Counter ... Moving around the store or sales floor to assist customers and manage inventory. * Manual Dexterity:

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Counter Manager information

See Michigan salary details

$11

$18

$42

How much do counter manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for counter manager in Michigan is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.03 per hour, depending on experience, location, and employer.

What is a Counter Manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Counter Manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a Counter Manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What Does a Counter Manager Do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs
What are the most commonly searched types of Counter jobs in Michigan? The most popular types of Counter jobs in Michigan are:
What cities in Michigan are hiring for Counter Manager jobs? Cities in Michigan with the most Counter Manager job openings:
Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Michigan as of July 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,147 per year, or $18.8 per hour.
PARTS COUNTER SALES CONSULTANT

PARTS COUNTER SALES CONSULTANT

Ed Rinke Chevrolet Buick GMC

Center Line, MI • On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 9 days ago

Job description

Job Summary:
Ed Rinke Chevrolet Buick GMC, a leading dealership in the Auto industry located in Center Line, Michigan, is seeking a highly motivated and customer-oriented Parts Counter Sales Consultant to join our team. This is a full-time individual contributor role with a competitive base salary plus commission structure. The Parts Counter Sales Consultant will be responsible for providing excellent customer service and driving sales by assisting customers with their automotive part needs.
Compensation & Benefits:
- Competitive base salary plus commission structure
- Health and dental insurance
- Paid time off and holidays
- 401(k) plan
- Employee discounts on products and services
Responsibilities:
- Greet and assist customers who visit the Parts Counter, providing them with excellent customer service and addressing any inquiries they may have
- Listen to customers' needs and recommend appropriate parts or products to meet their requirements
- Process orders for parts and products, utilizing the dealership's computer system and following proper procedures
- Conduct inventory checks and retrieve parts from the warehouse as needed
- Keep track of invoices and payments, ensuring accuracy and completeness
- Maintain a clean and organized Parts Counter area, restocking shelves and keeping inventory levels up-to-date
- Continuously update knowledge of current trends, new products, and inventory levels in order to provide knowledgeable and accurate assistance to customers
- Communicate effectively with other departments, such as Service and Sales, to ensure timely and efficient completion of customer orders
- Meet and exceed sales goals and quotas set by management
- Follow all safety protocols and guidelines in the workplace
Requirements:
- High school diploma or equivalent
- Prior experience in Auto industry and/or parts sales preferred
- Excellent communication and customer service skills
- Strong organizational and time-management skills
- Ability to multitask and work in a fast-paced environment
- Proficient in computer and internet usage
- Valid driver's license and a clean driving record
- Must be able to lift up to 50 pounds and stand for long periods of time
EEOC Statement:
Ed Rinke Chevrolet Buick GMC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws. Ed Rinke Chevrolet Buick GMC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.