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Counter Assistant Jobs in Mount Prospect, IL (NOW HIRING)

Counter Sales Associate II Hiring a Counter Sales Associate to support an HVAC Manufacturing ... This is a Customer Service focused role that will answer phone calls and assist customers as they ...

Counter Sales Associate Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been ... Process customer returns efficiently * Assist in the warehouse when needed Skills, Knowledge ...

CUSTOMER SERVICE COUNTER

Glenview, IL ยท On-site

$16 - $18/hr

Answer a multi-line telephone - assist customers or direct them to the appropriate area * Provide ... Calculate service counter and store cash work - prepare bank deposits * Maintain a clean and ...

Cycle Counter II

Lincolnshire, IL ยท On-site

$19.23 - $23.08/hr

... Assist the Senior Cycle Counter in gathering data for root-cause analysis as needed. โ€ข Adhere to Process & Safety Standards (10%): o Strictly adhere to all established inventory control policies ...

... Assist the Senior Cycle Counter in gathering data for root-cause analysis as needed. ยท Adhere to Process & Safety Standards (10%): o Strictly adhere to all established inventory control policies ...

Keep front and rear counter areas clean and uncluttered * Assist in all training programs that are made available * Keep current on new products and product updates * Maintain professional appearance ...

... Assist the Senior Cycle Counter in gathering data for root-cause analysis as needed. Adhere to Process & Safety Standards (10%): o Strictly adhere to all established inventory control policies ...

Keep front and rear counter areas clean and uncluttered * Assist in all training programs that are made available * Keep current on new products and product updates * Maintain professional appearance ...

Keep front and rear counter areas clean and uncluttered * Assist in all training programs that are made available * Keep current on new products and product updates * Maintain professional appearance ...

Keep front and rear counter areas clean and uncluttered * Assist in all training programs that are made available * Keep current on new products and product updates * Maintain professional appearance ...

Cycle Counter

Hodgkins, IL ยท On-site

$24/hr

The Cycle Counter plays a crucial role in supporting efficient warehouse operations and ensuring ... causes. * Assist in the preparation and execution of physical inventories and audits, ensuring ...

Parts Counter Associate

South Elgin, IL ยท On-site

$24 - $30/hr

Alta Equipment Company is seeking a full-time Parts Counter Associate for our South Elgin, IL ... Maintain department order and cleanliness * Assist in physical inventory counts * Delivery of parts ...

Parts Counter Associate

South Elgin, IL ยท On-site

$24 - $30/hr

Alta Equipment Company is seeking a full-time Parts Counter Associate for our South Elgin, IL ... Maintain department order and cleanliness * Assist in physical inventory counts * Delivery of parts ...

Alta Equipment Company is seeking a full-time Parts Counter Associate for our South Elgin, IL ... Maintain department order and cleanliness * Assist in physical inventory counts * Delivery of parts ...

Alta Equipment Company is seeking a full-time Parts Counter Associate for our South Elgin, IL ... Maintain department order and cleanliness * Assist in physical inventory counts * Delivery of parts ...

Cycle Counter

La Grange, IL

$17.50 - $21/hr

The Cycle Counter plays a crucial role in supporting efficient warehouse operations and ensuring ... causes. * Assist in the preparation and execution of physical inventories and audits, ensuring ...

Counter Sales Associate Location: Chicago, IL Job type: Full time Schedule: 7:00am start time ... Greet and assist customers as they enter the branch * Collaborate with customers to fulfill order ...

Showing results 21-40

Counter Assistant information

See Mount Prospect, IL salary details

$10

$17

$31

How much do counter assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for counter assistant in Mount Prospect, IL is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the duties of a counter assistant?

A counter assistant is responsible for serving customers at a sales counter, handling transactions, providing product information, and maintaining the cleanliness and organization of the counter area. They often use cash registers or point-of-sale systems and may assist with inventory management and customer inquiries.

What cities near Mount Prospect, IL are hiring for Counter Assistant jobs?

Cities near Mount Prospect, IL with the most Counter Assistant job openings:

Counter Sales Associate II

Staff Perm

Bedford Park, IL โ€ข On-site

$20/hr

Contractor

Re-posted 5 days ago


Job description

Counter Sales Associate II
Hiring a Counter Sales Associate to support an HVAC Manufacturing Organization that is the leader in climate control products. This is a Customer Service focused role that will answer phone calls and assist customers as they come into the store and look up parts etc. You will also perform shipping and receiving of parts and will use a forklift a few times a week. The company is a global manufacturer and distributor of climate control products for the heating, ventilation, air conditioning, and refrigeration markets. They use this staffing model to convert workers to full time employees. This is a great way to get hired fast!
LOCATION: Bedford Park, IL 60638
POSITION: Seasonal with Right to Hire
PAY RATE: 20.00hr
HOURS: 6:00am to 3:00pm

  • Seeking someone that is Customer Service focused that can answer phone and assist customers, look up parts etc.
  • Under direct supervision, evaluates customers needs and makes product/service recommendations accordingly. Responsible ensuring proper stocking of Lennox-branded and other HVAC-related products and supplies.
  • Assists in unloading products and deliveries.
  • Effectively communicates features, benefits, and warranty policy information to customers.
  • Follows all safety, health and security and environmental standards.


Requirements:

  • Requires a high school diploma or GED**
  • Counter Sales experience
  • Computer skills to look up parts for customers and customer orders
  • Shipping and Receiving experience
  • Forklift skills - preferred (Low use, only used 2 or 3 times a week)
  • Good oral and written communications skills.
  • Good computer skills required: Microsoft applications.
  • General HVAC knowledge
  • Must be able to lift up to 50 lbs.


Pre-Employment Screening:
Please note that all offers of employment are contingent upon the successful completion of a background check and drug screening based on local, state and federal laws in your region. This process is designed to ensure the safety and integrity of the workplace. Minor offenses will not necessarily disqualify a candidate from consideration and all situations are reviewed by HR for compliance with local laws and hiring requirements for the role.
About Staff Perm
Staff Perm is an Award Winning and Certified Small Business Enterprise utilizing a staff with over 20 years of staffing and placement experience to simplify the employee recruitment process. 7214 S State Hwy 78 Suite #1, Sachse, TX 75048


Staff Perm logo

About Staff Perm

Sourced by ZipRecruiter

Staff Perm supports the diversified talent market as a connector between career professionals that are in demand and the growing companies looking to strengthen their teams with individuals that have achieved success and streamlined achievements for profitable departments and organizations!

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Richardson, TX, US

Year founded

2013

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