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Counter Assistant Jobs in Manchester, GA (NOW HIRING)

Front Counter Crew Member

Barnesville, GA · On-site

$11.25 - $14.75/hr

Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen ® system ... Enthusiastically greet and welcome fans to the Dairy Queen brand * Assist fans with menu navigation ...

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Counter Assistant information

See Manchester, GA salary details

$10

$18

$32

How much do counter assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for counter assistant in Manchester, GA is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.76 per hour, depending on experience, location, and employer.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the duties of a counter assistant?

A counter assistant is responsible for serving customers at a sales counter, handling transactions, providing product information, and maintaining the cleanliness and organization of the counter area. They often use cash registers or point-of-sale systems and may assist with inventory management and customer inquiries.
Infographic showing various Counter Assistant job openings in Manchester, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,114 per year, or $18.8 per hour.

Front Counter Crew Member

Barnesville, GA • On-site

Dairy Queen
Food Services and Drinking Places • 1 - 5K employees

$11.25 - $14.75/hr

Part-time

Re-posted 9 days ago


Dairy Queen rating

5.3

Company rating: 5.3 out of 10

Based on 1,935 frontline employees who took The Breakroom Quiz

51st of 108 rated fast food restaurants


Job description

Front Counter Crew Member
You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
Job Functions:
  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Prepare treat products following restaurant, health, and safety standards and procedures
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Requirements:
  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene and promptness
  • Have fun and maintain a positive attitude at all times!

What Dairy Queen employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Dairy Queen logo

About Dairy Queen

Sourced by ZipRecruiter

Dairy Queen, located in Edina, Minnesota, is a popular chain within the fast-food industry that has served customers worldwide since its opening in 1940. Initially famous for its iconic soft-serve ice cream, the brand has significantly expanded its services and offerings over the years. It now provides an extensive menu of food items including burgers, hot dogs, chicken strips, and various kinds of desserts. The core values of the Dairy Queen are rooted in combining delightful flavors with an enjoyable atmosphere guaranteeing customer satisfaction. The brand's mission is to create positive memories for all who touch DQ, as stated in the tagline "Fan Food, not Fast Food". Notable achievements include its impressive global presence with over 6,800 stores in 27 countries.

Industry

Food services and drinking places

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomington, MN, US

Year founded

1940