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Counter Assistant Jobs in Chicago, IL (NOW HIRING)

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Counter Sales Associate II

Bedford Park, IL · On-site

$20/hr

Counter Sales Associate II Hiring a Counter Sales Associate to support an HVAC Manufacturing ... This is a Customer Service focused role that will answer phone calls and assist customers as they ...

Watsco, Inc.

Counter Sales Associate

Elgin, IL · On-site

$19/hr

Counter Sales Associate Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been ... Process customer returns efficiently * Assist in the warehouse when needed Skills, Knowledge ...

JX Truck Center

Parts Counter Representative

Mokena, IL · On-site

$19 - $30/hr

Greet and assist customers at the parts counter, providing friendly and knowledgeable service to create positive interactions while keeping customers informed about special orders and back ordered ...

Von Maur

CUSTOMER SERVICE COUNTER

Orland Park, IL · On-site

$16 - $18/hr

Answer a multi-line telephone - assist customers or direct them to the appropriate area * Provide ... Calculate service counter and store cash work - prepare bank deposits * Maintain a clean and ...

Von Maur

CUSTOMER SERVICE COUNTER

Glenview, IL · On-site

$16 - $18/hr

Answer a multi-line telephone - assist customers or direct them to the appropriate area * Provide ... Calculate service counter and store cash work - prepare bank deposits * Maintain a clean and ...

Bosch Group

Cycle Counter II

Lincolnshire, IL · On-site

$19.23 - $23.08/hr

... Assist the Senior Cycle Counter in gathering data for root-cause analysis as needed. • Adhere to Process & Safety Standards (10%): o Strictly adhere to all established inventory control policies ...

Rexroth

Cycle Counter II

Lincolnshire, IL

... Assist the Senior Cycle Counter in gathering data for root-cause analysis as needed. · Adhere to Process & Safety Standards (10%): o Strictly adhere to all established inventory control policies ...

Hawk CDJR Fiat

Parts Counter Attendant

Forest Park, IL · On-site

Keep front and rear counter areas clean and uncluttered * Assist in all training programs that are made available * Keep current on new products and product updates * Maintain professional appearance ...

Bosch Group

Cycle Counter II

Lincolnshire, IL · On-site

$19.23 - $23.08/hr

... Assist the Senior Cycle Counter in gathering data for root-cause analysis as needed. Adhere to Process & Safety Standards (10%): o Strictly adhere to all established inventory control policies ...

Circle Buick GMC

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EXPERIENCED PARTS COUNTER

Crown Point, IN · On-site

$30K - $50K/yr

The Parts Counter Person is knowledgeable about automotive parts and accessories and can accurately ... Retail & Wholesale Sales: Assist walk-in customers and handle high-volume phone inquiries from ...

Hawk CDJR Fiat

Parts Counter Attendant

Forest Park, IL · On-site

Keep front and rear counter areas clean and uncluttered * Assist in all training programs that are made available * Keep current on new products and product updates * Maintain professional appearance ...

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Showing results 41-60

All JobsCounter JobsCounter Assistant JobsCounter Assistant Jobs in Chicago, IL

Counter Assistant information

See Chicago, IL salary details

$10

$18

$32

How much do counter assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for counter assistant in Chicago, IL is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.57 per hour, depending on experience, location, and employer.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the duties of a counter assistant?

A counter assistant is responsible for serving customers at a sales counter, handling transactions, providing product information, and maintaining the cleanliness and organization of the counter area. They often use cash registers or point-of-sale systems and may assist with inventory management and customer inquiries.

What are the most commonly searched types of Counter jobs in Chicago, IL?

The most popular types of Counter jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Counter Assistant jobs?

Cities near Chicago, IL with the most Counter Assistant job openings:

Counter Assistant jobs near you
Infographic showing various Counter Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $38,797 per year, or $18.7 per hour.

Parts Counter

Sargents Equipment & Repair Service, Inc.

Chicago Heights, IL • On-site

Other

Medical, Dental, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Here at Sargent's Equipment & Repair Service, we strive to do nothing but the best, it's what we do! As we grow, we want a Parts Counter Associate to join our team. We offer competitive pay along with benefits and much more. If you’re looking to join a team environment and show your skills, then this is the home for you. Below you will see the Benefits we offer along with Responsibility and Requirements we are looking for.


Overview:

Sargent's Equipment & Repair Service always provides the highest level of service expertise. Our factory trained technicians are exceptionally skilled and knowledgeable. Specializing in the scrap, recycling and demolition industries, we work with customers within the Midwest Region across the nation.


Position Summary:

The individual in this position should be knowledgeable, personable, and friendly. Individuals will be responsible for assisting customers and mechanics in finding the appropriate parts for their equipment. Should have the ability to read and interpret documents such as parts breakdowns, operating and maintenance instructions and work orders. Individuals should have the ability to speak effectively with customers or employees. Technical English language skills required. To perform this job successfully, an individual should have knowledge of word processing software, dealership inventory software and spreadsheet software. This position is Monday through Friday, for hours 6:00am-4:30pm


Benefits:

  • Above Industry pay
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunities for advancement
  • 9 Paid Holidays
  • Weekly Pay
  • Vacation
  • Year End Bonus (based on Performance)
  • Paid Training


Responsibilities:

  • Work with customers and division managers to ensure all parts orders are handled properly
  • Maintain correct level of shop and safety supplies
  • Keep parts area and counter clean, neat and orderly
  • Prepare quotes for both internal jobs and counter parts sales
  • Shipping/receiving, hose assembly and inventory storage
  • Communicate with division managers and route driver
  • Notify Service manager and vendor if there is a discrepancy
  • Communicate immediately with Division managers/ route drivers
  • Oversee tool room and keep current tool sign out records
  • Manage shop tool warranties and oversee tool replacement program
  • Participate and complete training as required and/ or available
  • Check in all part orders received so we are getting what we are paying for.
  • Work with the machine shop managers to make sure their orders or quotes are handled in a timely matter
  • Work with all suppliers on pricing on a ongoing basis


Requirements:

  • Have experience with Heavy equipment or Truck parts is a plus
  • Proven organization skills
  • Ability to communicate with clients and employees
  • Assist clients when they arrive in a timely manner
  • Mid-level experience or higher is a plus
  • Perform time-managed duties with the ability to multi-task


Please email your resume to smattia@sargentsequipment.com for consideration.

Apply