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Counter Assistant Jobs in Chicago, IL (NOW HIRING)

Schillings

Contractor Counter Sales Assistant

Saint John, IN · On-site

$16 - $19.75/hr

Schillings is currently looking for a Contractor Counter Sales Assistant at our Saint John, IN location. We offer competitive pay along with a full package of benefits and opportunities for ...

Schillings

Contractor Counter Sales Assistant

Saint John, IN · On-site

$16 - $19.75/hr

Schillings is currently looking for a Contractor Counter Sales Assistant at our Saint John, IN location. We offer competitive pay along with a full package of benefits and opportunities for ...

Schillings

Contractor Counter Sales Assistant

Saint John, IN · On-site

$16 - $19.75/hr

Schillings is currently looking for a Contractor Counter Sales Assistant at our Saint John, IN location. We offer competitive pay along with a full package of benefits and opportunities for ...

Altorfer CAT

Altorfer Rents Sales Academy

Naperville, IL · On-site

$25 - $35/hr

Counter Sales * Answer calls and questions that customers have, while providing excellent customer service to all customers as measured by Altorfer phone skills assessment program. * Assist customers ...

Von Maur

CUSTOMER SERVICE COUNTER

Glenview, IL · On-site

$16 - $18/hr

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... Answer a multi-line telephone - assist customers or direct them to the appropriate area * Provide ...

Watsco, Inc.

Counter Sales Associate

Elgin, IL · On-site

$19/hr

Counter Sales Associate Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been ... Process customer returns efficiently * Assist in the warehouse when needed Skills, Knowledge ...

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Showing results 21-40

All JobsCounter JobsCounter Assistant JobsCounter Assistant Jobs in Chicago, IL

Counter Assistant information

See Chicago, IL salary details

$10

$18

$32

How much do counter assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter assistant in Chicago, IL is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the most commonly searched types of Counter jobs in Chicago, IL? The most popular types of Counter jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Counter Assistant jobs? Cities near Chicago, IL with the most Counter Assistant job openings:
Counter Assistant jobs near you
Infographic showing various Counter Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $38,766 per year, or $18.6 per hour.

HVAC Counter Service and Sales Associate - Chicago South

Johnstone Supply | The Huestis-Meyers Group

Chicago, IL • On-site

$16.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Join a Team Where People Win
At Johnstone Supply | The Huestis-Meyers Group, we are more than an HVACR distributor-we are a team committed to helping our customers and employees succeed. As a locally owned business backed by one of the largest HVACR distribution networks in North America, we provide industry-leading products, training, and career opportunities.
We live by three core values:
  • Make Their Day
  • Make the Team Better
  • Make It Happen

We are seeking an energetic, customer-focused HVAC Counter Sales Associate who thrives in a fast-paced environment and enjoys helping customers find the right solutions for their HVAC needs.
Position Summary
The HVAC Counter Sales Associate serves as the face of our branch by providing exceptional customer service and technical product support to HVAC contractors, technicians, and walk-in customers. This position is responsible for assisting customers with product selection, processing orders, maintaining inventory accuracy, and supporting branch operations.
The ideal candidate is a team player who enjoys building customer relationships, solving problems, and delivering an outstanding customer experience.
Key Responsibilities
Customer Service & Sales
  • Greet customers promptly and provide exceptional service at the sales counter.
  • Assist customers with product selection, pricing, availability, and technical information.
  • Process sales orders, quotes, returns, and exchanges accurately.
  • Build strong relationships with contractors and service technicians to promote repeat business.
  • Recommend additional products and solutions that meet customer needs.
  • Resolve customer concerns quickly and professionally.

Order Management
  • Enter and process customer orders accurately and efficiently.
  • Coordinate special orders and communicate delivery timelines.
  • Follow up on open orders and keep customers informed of order status.
  • Assist with warranty claims and product returns when necessary.

Inventory & Warehouse Support
  • Pull and stage customer orders for pickup.
  • Receive, stock, and organize inventory.
  • Assist with cycle counts and inventory accuracy initiatives.
  • Maintain showroom displays and product merchandising.
  • Ensure products are properly labeled and stocked.

Branch Operations
  • Support branch goals by promoting teamwork and operational excellence.
  • Maintain a clean, organized, and safe work environment.
  • Attend training sessions and stay current on HVAC products, technologies, and industry trends.
  • Follow company policies, procedures, and safety standards.
  • Perform other duties as assigned.

Qualifications
Required
  • High school diploma or equivalent.
  • Strong customer service and communication skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills and experience with point-of-sale or order-entry systems.
  • Ability to lift up to 50 pounds.

Preferred
  • HVAC, plumbing, electrical, construction, or wholesale distribution experience.
  • HVAC/R product knowledge.
  • Counter sales, inside sales, or customer service experience.
  • Forklift experience or willingness to become certified.

What We Offer
Benefits
  • Blue Cross Blue Shield Health Insurance
  • Dental, Vision, and Ancillary Benefits
  • Employer-Paid Life Insurance
  • Employer-Paid Long-Term Disability
  • Paid Holidays
  • Paid Vacation and Sick Time
  • 401(k) with Company Match
  • Johnstone University Online and Instructor-Led Training
  • Career Advancement Opportunities

Why Join Us?
At Johnstone Supply | The Huestis-Meyers Group, we believe in creating an environment where people win. If you're looking for a company that invests in its employees, values teamwork, and offers long-term career growth, we'd love to meet you.
Work Location: In Person
Industry Experience Preferred: HVAC/R, Wholesale Distribution, Construction Supply, or Related Industry
Equal Opportunity Employer, including disabled and veterans.

Apply