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Counter Assistant Jobs in Washington (NOW HIRING)

Sonepar

Counter Sales Representative

Upper Marlboro, MD · On-site

$18 - $23/hr

Greet walk-in customers * Assist customer with order and provide appropriate product selection * Pick customer order from warehouse and bring to counter * Prepare customer sales ticket and charge ...

Sonepar

Counter Sales Representative

Upper Marlboro, MD · On-site

$18 - $23/hr

Greet walk-in customers * Assist customer with order and provide appropriate product selection * Pick customer order from warehouse and bring to counter * Prepare customer sales ticket and charge ...

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Counter Assistant information

See Washington salary details

$11

$20

$35

How much do counter assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for counter assistant in Washington is $20.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.49 per hour, depending on experience, location, and employer.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the duties of a counter assistant?

A counter assistant is responsible for serving customers at a sales counter, handling transactions, providing product information, and maintaining the cleanliness and organization of the counter area. They often use cash registers or point-of-sale systems and may assist with inventory management and customer inquiries.

What are the most commonly searched types of Counter jobs in Washington?

The most popular types of Counter jobs in Washington are:

What cities in Washington are hiring for Counter Assistant jobs?

Cities in Washington with the most Counter Assistant job openings:

Counter Assistant jobs near you
Infographic showing various Counter Assistant job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,621 per year, or $20.5 per hour.

Parts Counterperson Assistant

J.B.A. Chevrolet

Glen Burnie, MD • On-site

$30K - $40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

J.B.A. Automotive is a family-owned dealership group proudly serving the Glen Burnie community since 1976. Our mission is simple: take great care of our customers and our employees. We're known for our supportive, team focused culture and long term career opportunities. At J.B.A., employees are valued, trained, and encouraged to grow.
The Parts Counterperson Assistant supports the parts department by helping ensure timely, accurate parts availability for service operations and customers. This role is ideal for someone who is detail-oriented, dependable, and eager to learn. Automotive experience is helpful.
What You'll Do
  • Assist the parts department by locating and providing the correct parts quickly and accurately
  • Receive, stock, and organize inventory to maintain an efficient parts area
  • Help process parts orders, returns, and exchanges
  • Support inventory control and assist with stock management and counts
  • Coordinate with service advisors and technicians to ensure parts availability
  • Maintain familiarity with parts policies, return procedures, and ordering systems
  • Ensure compliance with all applicable federal, state, and local regulations
  • Assist with parts deliveries and receiving as needed
Qualifications
Required
  • High school diploma or equivalent
  • Ability to learn new processes and systems quickly
  • Strong communication and teamwork skills
  • Comfortable working in a fast-paced environment
  • Ability to lift 50 lbs or more and perform physical job duties
  • Reliable, organized, and detail-oriented
Preferred
  • Familiarity with automotive parts catalogs or inventory systems
  • Basic mechanical knowledge or understanding of vehicle systems
  • Experience in parts, warehouse, retail, or service environments
  • Experience with POS or dealership software systems
Pay & Benefits
Compensation
  • Hourly pay equivalent to $30,000-$40,000 annually, based on experience and skill
Benefits
  • Family-owned and operated work environment
  • Health, dental, and vision insurance (employee, employee + child(ren), employee + spouse, or family)
  • Supplemental insurance including disability, cancer, critical illness, and life insurance options (employee, spouse, and child coverage, when applicable)
  • Generous PTO that renews annually
    • 40 hours of PTO accrued after 106 days of employment
  • Paid holidays
  • 401(k) with company match (waiting period applies)
  • Employee discounts on vehicles and services
  • Weekends off to support work-life balance
Why This Role Works:
  • Stable, hourly position with predictable pay
  • Supportive team and dealership environment
  • Opportunity to grow within parts, service, or operations

Apply today to join the J.B.A. Automotive team and build a reliable, long-term career.
J.B.A. Automotive is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment and consider all qualified applicants without regard to race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

Apply