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Counter Assistant Jobs in Ohio (NOW HIRING)

Famous Supply

Counter/Will Call Associate

Fremont, OH · On-site

$15.50 - $19.25/hr

Operate equipment such as an order picker (including at high heights) to retrieve items * Assist customers at the counter and Will Call area efficiently * Maintain clean, organized counter and Will ...

NAPA AUTO PARTS

NAPA Automotive Counter Sales Rep

Delta, OH · On-site

$16.50 - $20.75/hr

Our KnowHow is the reason our customers continue to come back, and we depend on our Counter Sales team to exemplify our commitment to quality Primary responsibilities include: * Assist customers with ...

Valley Truck Centers

Parts Counter

Cleveland, OH · On-site

Key Responsibilities: - Assist customers in identifying and locating the correct parts and ... organized parts counter area, ensuring a professional appearance at all times. Work Schedule ...

Famous Supply

Counter/Will Call Associate

Fremont, OH · On-site

Operate equipment such as an order picker (including at high heights) to retrieve items * Assist customers at the counter and Will Call area efficiently * Maintain clean, organized counter and Will ...

QuickPro Staffing

Counter CSR / Sales

Xenia, OH · On-site

$15.25 - $19/hr

Key Responsibilities * Assist customers at the counter with parts, equipment, and product inquiries. * Provide friendly, professional, and knowledgeable customer service. * Identify customer needs ...

Ricart Automotive

Parts Counter Salesperson

Groveport, OH · On-site

$42K - $70K/yr

The Parts Counter Sales Associate will assist customers in finding and purchasing the right parts, process orders, manage inventory, and provide excellent customer service, all while promoting sales ...

Ricart Automotive

Parts Counter Salesperson

Groveport, OH · On-site

$42K - $70K/yr

The Parts Counter Sales Associate will assist customers in finding and purchasing the right parts, process orders, manage inventory, and provide excellent customer service, all while promoting sales ...

Ricart Automotive

Parts Counter Salesperson

Groveport, OH · On-site

$42K - $70K/yr

The Parts Counter Sales Associate will assist customers in finding and purchasing the right parts, process orders, manage inventory, and provide excellent customer service, all while promoting sales ...

Sonepar

Counter Sales Representative

Columbus, OH · On-site

$16.75 - $20.75/hr

In addition, assist customers during the sales/purchase process and respond to customer inquiries in a professional manner. The Counter Sales Representative also assists with warehouse functions as ...

Sonepar

Counter Sales Representative

Akron, OH · On-site

$16.75 - $20.75/hr

In addition, assist customers during the sales/purchase process and respond to customer inquiries in a professional manner. The Counter Sales Representative also assists with warehouse functions as ...

Sonepar

Counter Sales Representative

Columbus, OH

$16.75 - $20.75/hr

In addition, assist customers during the sales/purchase process and respond to customer inquiries in a professional manner. The Counter Sales Representative also assists with warehouse functions as ...

Sonepar

Counter Sales Representative

Akron, OH · On-site

$16.75 - $20.75/hr

In addition, assist customers during the sales/purchase process and respond to customer inquiries in a professional manner. The Counter Sales Representative also assists with warehouse functions as ...

GPC - Genuine Parts Company

Store Counter Sales

Akron, OH · On-site

$15.50 - $20/hr

As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store" and the go ... Use your parts knowledge to assist other NAPA team members answer questions for customers

GPC - Genuine Parts Company

Store Counter Sales

Bucyrus, OH · On-site

$13.75 - $18/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Use your parts knowledge to assist other NAPA team members answer questions for customers

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All JobsCounter JobsCounter Assistant JobsCounter Assistant Jobs in Ohio

Counter Assistant information

See Ohio salary details

$9

$17

$29

How much do counter assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for counter assistant in Ohio is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.08 per hour, depending on experience, location, and employer.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the duties of a counter assistant?

A counter assistant is responsible for serving customers at a sales counter, handling transactions, providing product information, and maintaining the cleanliness and organization of the counter area. They often use cash registers or point-of-sale systems and may assist with inventory management and customer inquiries.

What are the most commonly searched types of Counter jobs in Ohio?

The most popular types of Counter jobs in Ohio are:

What cities in Ohio are hiring for Counter Assistant jobs?

Cities in Ohio with the most Counter Assistant job openings:

Counter Assistant jobs near you
Infographic showing various Counter Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,776 per year, or $17.2 per hour.

Counter/Will Call Associate

Famous Supply

Fremont, OH • On-site

$15.50 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 hours ago

Famous Supply rating

7.9

Company rating: 7.9 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

130th of 421 rated retail wholesalers

Job description

Counter Sales & Will Call Associates at Famous Supply provide superior customer service in person and over the phone, the Famous Way. In this role, you help contractor customers quickly get the materials they need so they can return to their jobs, including fulfilling and preparing orders for the Express Will Call Counter.
Primary Responsibilities
  • Deliver friendly, helpful customer service
  • Understand customer needs and recommend appropriate products and solutions
  • Process, schedule, and manage customer orders, open orders, and bids
  • Pull and prepare orders from the warehouse for customers
  • Ensure Will Call orders are fulfilled accurately and ready for pickup within 30 minutes
  • Handle products with care to prevent damage
  • Operate equipment such as an order picker (including at high heights) to retrieve items
  • Assist customers at the counter and Will Call area efficiently
  • Maintain clean, organized counter and Will Call areas

Required Skills & Experience
  • HVAC and/or plumbing knowledge
  • Strong customer service mindset
  • Basic computer skills
  • Ability to stand for most of an 8-hour shift
  • Ability to work in a fast-paced environment
  • Ability to lift at least 50 lbs

Preferred Skills & Experience
  • Forklift experience
  • RF scanner experience
  • Warehouse experience

What Makes Us Famous!
  • Health, Vision, and Dental Insurance
  • Paid Time Off (Vacation and Holidays)
  • Paid Maternity and Paternity Leave
  • 401K Employer Match
  • Bonus Opportunity
  • Strong Culture through our 40 Fundamentals
  • Family Atmosphere
  • Fitness Reimbursement Program
  • Associate Referral Bonus Program
  • Learning and Development Opportunities
  • Leadership Development Program
  • Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.
Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)!
To learn more about what makes us Famous, visit Famous-Supply.com!
We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.

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