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Counselor Assistant Jobs in Springfield, MA (NOW HIRING)

IDN Counselors will engage and support individuals in achieving the goals and assist with any emotional or behavioral supports the individual may have. Counselors are required to document all ...

Day Camp Counselor

Glastonbury, CT · On-site

$13 - $17.25/hr

Camp Counselor FLSA Status: Non-Exempt Job Grade: Primary Department: Day Camp Reports to ... Provide opportunities for the group so that each individual experience success. * Assist each ...

Mental Health Outreach counselors provide and assist program participants with information and strategies to reach their recovery goals. Participate as a member of a multi-disciplinary team promoting ...

Summer Camp Counselor

Chicopee, MA · On-site

$14 - $18.25/hr

Satisfactorily completion of a camp counselor orientation and training program and CDC online ... Assists with setup and cleaning for snack and meal times, assist/monitor children during snack and ...

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Counselor Assistant information

See Springfield, MA salary details

$10

$14

$18

How much do counselor assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for counselor assistant in Springfield, MA is $14.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.18 and $17.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Counselor Assistant, and why are they important?

To thrive as a Counselor Assistant, you typically need foundational knowledge of counseling practices, confidentiality protocols, and a relevant associate degree or certification. Familiarity with case management software, documentation systems, and scheduling tools is often required. Strong interpersonal skills, active listening, and empathy help build rapport with clients and support the lead counselor effectively. These skills and qualifications ensure client trust, accurate record-keeping, and efficient support within counseling environments.

What are some common challenges Counselor Assistants face when supporting clients in a therapeutic setting?

Counselor Assistants often encounter challenges such as managing emotionally charged situations, maintaining professional boundaries, and supporting clients with diverse backgrounds and complex needs. They must balance empathy with objectivity while adhering to confidentiality and ethical guidelines. Regular collaboration with licensed counselors and participation in team meetings can help address these challenges and support ongoing professional development.

What are Counselor Assistants?

Counselor Assistants are professionals who support licensed counselors, therapists, or psychologists in providing care to clients. Their duties often include administrative tasks, maintaining client records, assisting with group sessions, and helping clients with resources or information. They may work in schools, rehabilitation centers, mental health clinics, or social service agencies. While they do not typically provide therapy themselves, they play a vital role in supporting the overall counseling process and ensuring clients receive the help they need.

What is the difference between Counselor Assistant vs Mental Health Technician?

AspectCounselor AssistantMental Health Technician
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification may be preferred
Work EnvironmentClinics, schools, community centersHospitals, mental health facilities, residential programs
Employer & Industry UsageBehavioral health agencies, schools, outpatient clinicsHospitals, psychiatric units, residential treatment centers
Common Search & Comparison IntentYesYes

Both Counselor Assistants and Mental Health Technicians support mental health services, often working in similar environments. Counselor Assistants typically focus on administrative support and client engagement, while Mental Health Technicians are more involved in direct patient care and monitoring. Understanding these differences can help job seekers identify roles that match their skills and career goals.

What are the most commonly searched types of Counselor jobs in Springfield, MA? The most popular types of Counselor jobs in Springfield, MA are:
What job categories do people searching Counselor Assistant jobs in Springfield, MA look for? The top searched job categories for Counselor Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Counselor Assistant jobs? Cities near Springfield, MA with the most Counselor Assistant job openings:
Residential Counselor

Residential Counselor

Vinfen

East Granby, CT • On-site

$21/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Vinfen rating

8.2

Company rating: 8.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Overview
The IDN Counselor assists in the implementation of individual's IP individualized day non-vocational (IDN) goals and with emphasis toward community activities and engagement. She or he provides support and guidance to persons served in their residential home and in the community.
IDN is an alternative day service, for Individuals that are not able/willing to participate in a group setting or a traditional day service. Individuals are supported 1:1 with staff and will have specific goals to accomplish during the daytime hours (generally 9:00am-3:00pm). IDN Counselors will engage and support individuals in achieving the goals and assist with any emotional or behavioral supports the individual may have. Counselors are required to document all services daily.
Responsibilities
Job Duties and Responsibilities:
The essential job duties/responsibilities of the position include but are not limited to the information listed below:
  • Works directly with persons served individually. Works to develop skills for persons served.
  • Documents service in CX360, Vinfen's electronic health record by checking individuals in and out of IDN services and completing a daily note reporting on progress toward established, measurable goals.
  • Implements prescribed clinical, educational, behavioral programs.
  • Is responsible for specific data collection, quantifying data, transferring to daily chart, and
    performing bi-monthly analysis of data.
  • Maintains physical upkeep of the program area. Ensures equipment is used, cleaned, and
    stored properly.
  • Acts as advocate for persons served in all areas.
  • Completes required direct care training
  • Perform other related duties, as required.

About Vinfen
Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!
Our comprehensive and generous benefits package includes:
  • A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
  • First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
  • Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
  • Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
  • Flexible Spending Reimbursement Accounts (Health and Dependent care)
  • Voluntary Term, Whole Life, Accident and Critical Care Insurance
  • Generous paid time off (Employees scheduled to work 20 hours or more per week):
    • 15 days of Vacation per year
    • 12 Paid Holidays
    • 10 Sick Days per year
    • 3 Personal Days per year
  • Educational Assistance and Remission Programs
  • $500 Employee Referral Bonus with no annual cap!
  • Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more!

About Us:
Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.
My Job. My Community. My Vinfen.
Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Qualifications
  • A high school diploma or equivalent is required. In some cases, experience may be substituted for academic training.
  • One year of experience/training in a related function.
  • A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least 6 months.
  • Must have access to reliable, insured vehicle.
  • CPR required within two weeks of hire.
  • First Aid required within two weeks of hire.
  • MAC required (follows CT guidelines).
  • Safety Care required within 60 days of hire.
  • For positions in day programs or group residences, the ability to assist in routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.
  • Must be able to successfully pass a multistate CORI, SORI, reference check, employment verification, education and credentialing background check.

Pay Range
USD $21.00 - USD $21.00 /Hr.